The “third wave” of AI is often referred to as the era of “agentic AI” or “AI agents,” characterized by systems that can autonomously perform tasks and make decisions with minimal human intervention, interacting with data and tools to achieve goals.
Details:
- What is Agentic AI?
- Agentic AI, or AI agents, are software systems designed to be goal-oriented and capable of performing tasks autonomously with minimal human intervention.
- They can interact with data and tools to accomplish tasks, making them distinct from traditional AI systems that primarily rely on human instructions.
- Key Characteristics of the Third Wave:
- Autonomy: Agentic AI systems are designed to make decisions and take actions independently, rather than simply following instructions.
- Contextual Understanding: They can operate in dynamic environments, learn from minimal data, and adapt to changing circumstances.
- Goal-Oriented: These agents are designed to achieve specific objectives, making them suitable for a wide range of applications.
- Examples of Agentic AI Applications:
- Workplace Automation: AI agents can automate tasks, freeing up human workers to focus on more strategic activities.
- Customer Service: AI agents can handle customer inquiries and provide personalized support.
- Data Analysis and Decision-Making: AI agents can analyze large datasets and make data-driven decisions.
- Why is it called the “Third Wave”?
- The first wave of AI focused on predictive analytics and the second wave on generative AI, while the third wave, agentic AI, represents a shift towards autonomous and proactive AI systems.
- Salesforce is ushering in the third wave of the AI revolution, helping businesses deploy AI agents alongside human workers across the enterprise.
- Benefits of Agentic AI:
- Increased Efficiency: AI agents can automate tasks and improve overall efficiency.
- Reduced Costs: By automating tasks and reducing human intervention, agentic AI can lower costs.
- Improved Decision-Making: AI agents can analyze data and make data-driven decisions, leading to better outcomes.
- Enhanced Customer Experience: AI agents can provide personalized and timely customer support.
- Examples of companies leading the third wave of AI
- Salesforce is a company that is leading the third wave of AI, helping businesses deploy AI agents across the enterprise.
- The Motley Fool has an article that discusses a company leading the third wave of AI.
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