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E-Commerce Platform Improvement

E-Commerce Platform Improvement

Section I: Problem Statement CVS Health is continuously exploring ways to improve its e-commerce platform, cvs.com. One potential enhancement is the implementation of a complementary product bundle recommendation feature on its product description pages (PDPs). For instance, when a customer browses for a toothbrush, they could also see recommendations for related products like toothpaste, dental

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Winter 25 Release Announcements

Winter 25 Release Announcements

Important Information for Winter ’25 Release The 5-minute release window applies only to major release upgrades to non-hyperforce orgs. System maintenance windows haven’t changed. ResourcesFor easy reference to this information, bookmark status.salesforce.com. To learn more about our new Winter ’25 features, see Winter ’25 Preview Release Notes and Release Notes Changelog. Like Related Posts Salesforce OEM AppExchange Expanding its

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ChatGPT Memory Announced

ChatGPT Memory Announced

We’re testing memory with ChatGPT to make your experience more seamless by saving important details across chats, so you won’t have to repeat yourself. This feature helps make future conversations more helpful. You’re fully in control of ChatGPT’s memory. You can ask it to remember something, view what it recalls, and even delete specific memories

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on Nonprofit Cloud

Mark Becker on Nonprofit Cloud

In May 2023, Salesforce released a new CRM offering called the Nonprofit Cloud. Since then, Salesforce has continued to roll out new products and functionality within Nonprofit Cloud. This article originally appeared in Nonprofit Pro. If your nonprofit uses the Salesforce Nonprofit Success Pack (NPSP) or is considering a move to the Nonprofit Cloud, you might be interested

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Alation Strengthens Data Cloud

Alation Strengthens Data Cloud

REDWOOD CITY, Calif., Sept. 10, 2024 (GLOBE NEWSWIRE) — Alation Inc., the data intelligence company, today announced a partnership with Salesforce (NYSE: CRM) to deliver trusted, governed data across the enterprise. Alation provides a bidirectional integration that seamlessly delivers data governance and end-to-end lineage within Salesforce Data Cloud, enabling organizations to harness the power of metadata for faster, more confident decision-making while

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Boostr and Salesforce

Boostr and Salesforce

Boostr’s Automated OMS and Salesforce Media Cloud Aim to Deliver an AI-Powered Full-Service Advertising Management Solution NEW YORK, Sept. 12, 2024 /PRNewswire-PRWeb/ — Boostr, a leading advertising management platform for media companies, today announced that it’s teaming up with Salesforce, the #1 AI CRM, on a new integration that aims to transform the way media and entertainment companies manage

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Outlook Offline Access

Outlook Offline Access

The upcoming Outlook app update will introduce offline access, allowing users to open the app without needing an internet connection, a feature previously unavailable. Offline access was limited to instances where the app was already running and lost its connection. Additionally, starting this December, the app will automatically synchronize calendars when transitioning between the classic

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Challenges for Rural Healthcare Providers

Challenges for Rural Healthcare Providers

Rural healthcare providers have long grappled with challenges due to their geographic isolation and limited financial resources. The advent of digital health transformation, however, has introduced a new set of IT-related obstacles for these providers. EHR Adoption and New IT Challenges While federal legislation has successfully promoted Electronic Health Record (EHR) adoption across both rural

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Introhive Relationship Intelligence Platform

Introhive Relationship Intelligence Platform

FREDERICTON, New Brunswick, September 12, 2024 – Introhive, the leading Relationship Intelligence platform, today announced that it is enabling its market leading, AI-Powered Relationship Intelligence for Salesforce Data Cloud empowering clients to understand in real-time the Relationship Intelligence associated with sales Opportunities Bringing Salesforce Data Cloud and AI together for enhanced insights Introhive’s integration brings the

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Agentforce to the Team

Agentforce to the Team

Salesforce has introduced the Agentforce Atlas Reasoning Engine, a platform designed to perform tasks autonomously with minimal human intervention. Agentforce to the Team changes everything about AI. Businesses can feed the engine data, assign tasks, and step away, as the system is capable of completing work independently. This launch closely follows OpenAI’s recent advancements in

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Salesforce and Monte Carlo

Salesforce and Monte Carlo

Salesforce recently announced a strategic partnership with Monte Carlo, a leading fashion brand, to revolutionize the company’s consumer engagement across multiple channels. This collaboration will help Monte Carlo evolve from a winter-wear icon into a year-round favorite in India’s competitive fashion industry, appealing to customers of all ages while maintaining its legacy in winter apparel.

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Generative AI is Not AI

Generative AI is Not AI

Generative AI (GenAI) has become a powerhouse in today’s technology landscape. From boardrooms to startups, everyone is eager to label their products and services as “Powered by AI.” But the real question is: how much value is it truly adding? A common misconception is that GenAI equates to AI as a whole. In reality, AI

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AI-Driven Chatbots in Education

AI-Driven Chatbots in Education

As AI-driven chatbots enter college courses, the potential to offer students 24/7 support is game-changing. However, there’s a critical caveat: when we customize chatbots by uploading documents, we don’t just add knowledge — we introduce biases. The documents we choose influence chatbot responses, subtly shaping how students interact with course material and, ultimately, how they

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Salesforce Healthcare and AI

Salesforce Healthcare and AI

The Healthcare Industry’s Digital Transformation: An Opportunity Unveiled – Salesforce Healthcare and AI Historically, the healthcare sector has lagged behind in technology adoption, particularly software. It consistently invests less in IT and software compared to other industries, relying heavily on manual processes and outdated tools like faxes and phone calls. Unlike other sectors where platforms

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