Revolutionizing Hospitality with Smart Guest Experiences

The Future of Hospitality is Here – Powered by Salesforce, GoMeddo, and Tectonic

Tectonic is thrilled to announce our partnership with GoMeddo to revolutionize hospitality with smart guest experiences!

Today’s guests demand more than just great service—they expect personalized, seamless, and effortless experiences. That’s why Tectonic, a top-tier Salesforce implementation partner, and GoMeddo, the leading scheduling and booking platform, are teaming up to transform hospitality and restaurant operations with cutting-edge technology.

There’s no time like the present to create the best possible guest experiences and no one better equipped to get you there than GoMeddo and Tectonic.

🚀 Key Benefits for Your Business:
✔ Frictionless Bookings – Let guests reserve tables, rooms, or activities 24/7 from any device.  Regardless the use case (golf, batting cages, party rooms, ski lessons, events, meetings or more) our frictionless booking tool delights your guests.
✔ Hyper-Personalized Journeys – Leverage real-time data to anticipate needs and amaze every guest.
✔ Smarter Operations – Automate scheduling, optimize staff efficiency, and reduce overhead.

This powerful partnership is set to elevate guest satisfaction, boost revenue, and streamline operations—ensuring your business stays ahead in a competitive market.

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Why Guest Experience is the New Battleground

The hospitality industry is evolving fast. Guests no longer just compare you to competitors—they compare you to Amazon, Uber, and Netflix. They want:
🔹 Instant, digital-first service (no phone calls or waiting)
🔹 Tailored recommendations (like Spotify’s “Made for You” playlists)
🔹 Seamless omnichannel interactions (book online, modify via app, check in via kiosk)

80% of guests are more likely to return to brands that offer personalized experiences. Are you meeting these expectations?

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How GoMeddo + Tectonic Deliver Next-Level Hospitality

1️⃣ For Guests: Effortless, Personalized Experiences

• Self-service bookings (no more phone tag)
• AI-driven suggestions (“We noticed you loved our wine pairing last time—reserve the sommelier experience?”)
• Contactless check-in/out (skip the front desk)

2️⃣ For Staff: Smarter Operations

• Automated scheduling – Say goodbye to double bookings
• Unified guest profiles – Every team member knows guest preferences instantly
• Real-time alerts – “Table 12’s anniversary—complimentary dessert ready!”

3️⃣ For Management: Data-Driven Growth

• Dynamic pricing – Adjust rates based on demand
• Loyalty boosters – Targeted offers that actually work
• Performance analytics – See what’s working (and what’s not)

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Real Results: What This Partnership Unlocks

📈 20-30% higher table turnover with automated reservations
💳 15% increase in upsells via personalized promotions
⭐ Improved guest reviews from streamlined experiences

“Technology should enhance human connection, not replace it. With GoMeddo and Salesforce, we’re giving staff superpowers to focus on what matters—creating unforgettable moments.”
– Krystal Hicks, Sales Director at Tectonic

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The Bottom Line

The hospitality brands winning today aren’t just competing on service—they’re competing on convenience, personalization, and tech-powered magic.

With GoMeddo’s scheduling expertise and Tectonic’s Salesforce mastery, your business can:
✅ Turn first-time guests into loyal regulars
✅ Free staff from admin headaches
✅ Future-proof your operations

Ready to redefine guest experience? [Discover how our solutions work] or [Book a consultation].

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