Email action enhancements can improve the experience of sending and receiving emails, and make it easier to take action on emails. 

Email action enhancements include

  • In-app actions: Allow users to interact with a product or service directly from Gmail 
  • Go-to actions: Allow users to interact with a product or service directly from Gmail 
  • Progressive enhancements: Provide a good base experience for users with less advanced email clients 
  • Custom property editors: Make it easier to configure email actions 
  • Support for mass email sending: Allow users to send more emails with a single flow 
  • Record email sends as activity history or tasks: Allow users to choose whether to record email sends as activity history or tasks 
  • Specify a desired email template: Allow users to specify a desired email template by name 
  • Reduced whitespace: Optimize real estate by reducing the amount of whitespace in the email 
  • Consolidated header fields: Create more space for composing the email body by consolidating header fields 
  • Grouped common actions: Group common actions to reduce effort and improve productivity 
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