Salesforce Government Cloud public sector solutions offer dedicated instances known as Government Cloud Plus and Government Cloud Plus – Defense. These instances are built on Salesforce Customer 360, featuring both Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) offerings.

Key Features:

  • Mission Impact and Usage:
  • Security Accreditations:
    • Government Cloud Plus:
      • FedRAMP High Provisional Authority to Operate (P-ATO) from the Joint Authorization Board (JAB).
      • DoD IL4 PA, IRS 1075, and NIST SP 800-171 attestations.
    • Government Cloud Plus – Defense:
      • FedRAMP High P-ATO from the JAB.
      • DoD IL5 PA, IRS 1075, and NIST SP 800-171 attestations.
  • Parity and Accreditation Standards:
    • Strives to maintain parity with commercial cloud products, but differences may exist due to accreditations, and customers can choose to accept associated risks.

Scale and Secure Apps on a Compliant Government Cloud:

  • Built for Government:
    • Dedicated environments for U.S. government agencies and contractors, including federal, state, local, defense, and intelligence organizations.
  • Unlock Compliance:
    • Meet compliance requirements such as FedRAMP High, IRS 1075, and DoD Impact Level 4 and 5 (IL4 and IL5).
  • Security-First Infrastructure:
    • Built on AWS GovCloud, a leading FedRAMP-authorized cloud, meeting stringent data security demands.
  • Innovate Faster:
    • Save time and money with best-practice industry apps and no-code tools.
  • Operate with Confidence:
    • Unlock real-time insights into system and security performance.

Government Cloud Plus for Public Sector:

  • Customize Government Solutions:
    • Tailor solutions with industry apps and consulting partners.
  • Challenges Faced by Government and Contractors:
    • Handling and protecting sensitive data amidst increasing cybersecurity threats.
    • Meeting compliance mandates in an evolving regulatory landscape.
  • Role of FedRAMP:
    • Mandates a standardized approach to security assessment and authorization for cloud products and services.
  • Government Cloud Plus Benefits:
    • Dedicated instance for U.S. government, addressing security and compliance needs.
    • Specifically designed for FedRAMP High and DoD IL4-authorized government cloud platform.

Unique Aspects of Government Cloud Plus:

  • Designed for Government Agencies and Contractors:
    • Tailored for U.S. government agencies and contractors to scale and secure apps on a FedRAMP High and DoD IL4-authorized government cloud platform.
  • Differentiation from Standard Cloud Offerings:
    • Specifically designed to help U.S. government agencies scale and secure apps on a FedRAMP High and DoD IL4-authorized government cloud platform.
  • Government Cloud Plus – Defense:
    • Physically dedicated and isolated infrastructure for the Department of Defense.
    • Includes security enhancements for handling DoD Impact Level 5 (IL5) data.

Compliant Environment and Security Measures:

  • Strong Encryption:
    • Full data encryption at rest and end-to-end encryption, ensuring data security.
  • Ongoing Security Vigilance:
    • Rigorous security monitoring aligned with FedRAMP and DoD requirements.
    • Annual third-party assessments (3PAO) to evaluate security controls.

Drive Adoption and Salesforce FedRAMP:

  • Maximize Salesforce ROI:
    • Guidance and best practices from Premier Success Plans to speed up team adoption.
  • U.S. Citizen Support Team:
    • 24×7 expertise from a U.S. Citizen support team.
  • Technical Account Manager(s):
    • Personalized guidance from designated Technical Account Manager(s).
  • Proactive Monitoring:
    • Ensure stability and security with Proactive Monitoring from Signature.

Salesforce FedRAMP Overview:

  • Federal Risk and Authorization Management Program (FedRAMP):
    • U.S. Federal government program standardizing security assessment, authorization, and continuous monitoring for cloud products and services.

Salesforce Usage in the U.S. Government:

  • Example: U.S. Department of Veteran Affairs (VA):
    • Salesforce is leveraged by federal government agencies like the U.S. Department of Veteran Affairs for various projects.

Salesforce Government Cloud Public Sector Solutions

Content updated February 2022.

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