Salesforce Government Cloud public sector solutions offer dedicated instances known as Government Cloud Plus and Government Cloud Plus – Defense. These instances are built on Salesforce Customer 360, featuring both Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) offerings.
Key Features:
- Mission Impact and Usage:
- Designed for U.S. federal, state, and local government customers, U.S. government contractors, and Federally Funded Research and Development Centers (FFRDCs).
- Tailored for mission impact, ensuring a dedicated environment for government operations.
- Security Accreditations:
- Government Cloud Plus:
- FedRAMP High Provisional Authority to Operate (P-ATO) from the Joint Authorization Board (JAB).
- DoD IL4 PA, IRS 1075, and NIST SP 800-171 attestations.
- Government Cloud Plus – Defense:
- FedRAMP High P-ATO from the JAB.
- DoD IL5 PA, IRS 1075, and NIST SP 800-171 attestations.
- Government Cloud Plus:
- Parity and Accreditation Standards:
- Strives to maintain parity with commercial cloud products, but differences may exist due to accreditations, and customers can choose to accept associated risks.
Scale and Secure Apps on a Compliant Government Cloud:
- Built for Government:
- Dedicated environments for U.S. government agencies and contractors, including federal, state, local, defense, and intelligence organizations.
- Unlock Compliance:
- Meet compliance requirements such as FedRAMP High, IRS 1075, and DoD Impact Level 4 and 5 (IL4 and IL5).
- Security-First Infrastructure:
- Built on AWS GovCloud, a leading FedRAMP-authorized cloud, meeting stringent data security demands.
- Innovate Faster:
- Save time and money with best-practice industry apps and no-code tools.
- Operate with Confidence:
- Unlock real-time insights into system and security performance.
Government Cloud Plus for Public Sector:
- Customize Government Solutions:
- Tailor solutions with industry apps and consulting partners.
- Challenges Faced by Government and Government Contractors:
- Handling and protecting sensitive data amidst increasing cybersecurity threats.
- Meeting compliance mandates in an evolving regulatory landscape.
- Role of FedRAMP:
- Mandates a standardized approach to security assessment and authorization for cloud products and services.
- Government Cloud Plus Benefits:
- Dedicated instance for U.S. government, addressing security and compliance needs.
- Specifically designed for FedRAMP High and DoD IL4-authorized government cloud platform.
Unique Aspects of Government Cloud Plus:
- Designed for Government Agencies and Contractors:
- Tailored for U.S. government agencies and contractors to scale and secure apps on a FedRAMP High and DoD IL4-authorized government cloud platform.
- Differentiation from Standard Cloud Offerings:
- Specifically designed to help U.S. government agencies scale and secure apps on a FedRAMP High and DoD IL4-authorized government cloud platform.
- Government Cloud Plus – Defense:
- Physically dedicated and isolated infrastructure for the Department of Defense.
- Includes security enhancements for handling DoD Impact Level 5 (IL5) data.
Compliant Environment and Security Measures:
- Strong Encryption:
- Full data encryption at rest and end-to-end encryption, ensuring data security.
- Ongoing Security Vigilance:
- Rigorous security monitoring aligned with FedRAMP and DoD requirements.
- Annual third-party assessments (3PAO) to evaluate security controls.
Drive Adoption and Salesforce FedRAMP:
- Maximize Salesforce ROI:
- Guidance and best practices from Premier Success Plans to speed up team adoption.
- U.S. Citizen Support Team:
- 24×7 expertise from a U.S. Citizen support team.
- Technical Account Manager(s):
- Personalized guidance from designated Technical Account Manager(s).
- Proactive Monitoring:
- Ensure stability and security with Proactive Monitoring from Signature.
Salesforce FedRAMP Overview:
- Federal Risk and Authorization Management Program (FedRAMP):
- U.S. Federal government program standardizing security assessment, authorization, and continuous monitoring for cloud products and services.
Salesforce Usage in the U.S. Government:
- Example: U.S. Department of Veteran Affairs (VA):
- Salesforce is leveraged by federal government agencies like the U.S. Department of Veteran Affairs for various projects.
Salesforce Government Cloud Public Sector Solutions
Content updated February 2022.
Related Posts
Alphabet Soup of Cloud Terminology
As with any technology, the cloud brings its own alphabet soup of terms. This article will hopefully help you navigate Read more
We Are All Cloud Users
My old company and several others are concerned about security, and feel more secure with being able to walk down Read more
Top Ten Reasons Why Tectonic Loves the Cloud
The Cloud is Good for Everyone - Why Tectonic loves the cloud You don’t need to worry about tracking licenses. Read more
CRM Cloud Salesforce
What is a CRM Cloud Salesforce? Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to Read more
