Cloud Archives - Page 3 of 10

22Jul

Einstein Code Generation and Amazon SageMaker

Salesforce and the Evolution of AI-Driven CRM Solutions Salesforce, Inc., headquartered in San Francisco, California, is a leading American cloud-based software company specializing in customer relationship management (CRM) software and applications. Their offerings include sales, customer service, marketing automation, e-commerce, analytics, and application development. Salesforce is at the forefront of integrating artificial general intelligence (AGI)

July 22, 2024in Generative AI, Salesforce Einstein

19Jul

What is CrowdStrike?

Global Outage Linked to CrowdStrike: What You Need to Know On Friday, a major global outage caused widespread disruptions, including flight cancellations, outages at hospitals and banks, and interruptions for broadcasters and businesses worldwide. Microsoft attributed the issue to a problem related to CrowdStrike, a cybersecurity and cloud technology firm. About CrowdStrike CrowdStrike, based in

July 19, 2024in Salesforce

19Jul

Private Connectivity Between Salesforce and On-Premise Network

Salesforce is an AWS Partner and a trusted global leader in customer relationship management (CRM). Hyperforce is the next-generation Salesforce architecture, built on Amazon Web Services (AWS). Private Connectivity Between Salesforce and On-Premise Network explained. When business applications developed on Hyperforce are integrated with on-premises systems, traffic in both directions will flow over the internet. For customers in heavily regulated industries

July 19, 2024in Hyperforce

14Jul

Metadata and Salesforce

How do I manage metadata in Salesforce? Search Setup for Custom Metadata Types. On the All Custom Metadata Types page, click Manage Records next to the custom metadata type for which you want to add or modify records. On the list of custom metadata records, click New, or click Edit to modify an existing custom metadata

July 14, 2024in Salesforce

11Jul

Data Protection Improvements from Next DLP

Insider risk and data protection company Next DLP has unveiled its new Secure Data Flow technology, designed to enhance data protection for customers. Integrated into the company’s Reveal Platform, Secure Data Flow monitors the origin, movement, and modification of data to provide comprehensive protection. Data Protection Improvements from Next DLP. This technology can secure critical

July 11, 2024in Generative AI, Salesforce Data Cloud, Salesforce Optimization

08Jul

Salesforce to Boost Productivity and Customer Interaction

Vonage, a global leader in cloud communications and a part of Ericsson, has announced that Endress+Hauser, a Swiss-based supplier of process and laboratory instrumentation and automation, has selected Vonage Contact Center for Service Cloud Voice to deliver consistent and personalized customer experiences across all channels. Salesforce to Boost Productivity and Customer Interaction With nearly 17,000

08Jul

Salesforce Agentforce Platform

Salesforce CEO Marc Benioff has hinted at the upcoming launch of a new AI and automation platform geared towards customer support. Salesforce Agentforce Platform. In anticipation of September’s Dreamforce event, Benioff used X, formerly Twitter, to offer a sneak peek into the platform, specifically highlighting its customer-facing “Einstein Service Agent.” In his post, Benioff underscores

July 8, 2024in Generative AI, Mulesoft

08Jul

The CRM Environment in 2024

Navigating the Global Customer Success Management Platform Market: A Comprehensive Analysis The CRM Environment in 2024. Embarking on an exploration of the worldwide Customer Success Management Platform market, this research study presents a thorough examination of current trends, market dynamics, drivers, opportunities, challenges, and key market segments. Beyond defining terms, it looks into classifications, applications,

July 8, 2024in Salesforce

05Jul

Salesforce Tiny Giant LLM

‘On-device Agentic AI is Here!’: Salesforce Announces the ‘Tiny Giant’ LLM Salesforce CEO Marc Benioff is excited about the company’s latest innovation in AI, introducing the ‘Tiny Giant’ LLM, which he claims is the world’s top-performing “micro-model” for function-calling. Salesforce’s new slimline “Tiny Giant” LLM reportedly outperforms larger models, marking a significant advancement in on-device

July 5, 2024in Salesforce Einstein

05Jul

Salesforce Data and AI Prevent Food Waste

FareShare’s Tech-Driven Fight Against Food Waste and Insecurity Every year, around 10 million tons of perfectly edible surplus food goes to waste in the UK, while millions struggle to afford to have enough to eat. This waste not only exacerbates food poverty but also has a significant environmental impact, with greenhouse gases from rotten or

July 5, 2024in Salesforce for Nonprofits

02Jul

Salesforce AI Journey

“We’re on an Incredible Journey”: Why Salesforce’s AI Push is Just Beginning This article originally appeared in TechRadar by Mike Moore. Salesforce AI Journey. When it comes to leveraging AI to enhance global workforces, some companies are leading the charge, particularly when their technology is at the forefront. Salesforce, known for its robust AI tools,

July 2, 2024in Salesforce, Salesforce Einstein

01Jul

Hubspot Hacked

HubSpot recently disclosed a “security incident” where unauthorized access was attempted on several customer accounts. HubSpot is an American software company that provides tools for inbound marketing, sales, and customer service. It was founded in 2006 by Brian Halligan and Dharmesh Shah, and is today best-known for its all-in-one growth platform that helps businesses attract

July 1, 2024in Salesforce Shield

01Jul

Global Medical Device Sales CRM Software Market

Exploring the Global Medical Device Sales CRM Software Market: A Comprehensive Analysis The primary objective of this market research report turned Tectonic insight is to analyze the market environment and dynamics of the Global Medical Device Sales CRM Software Market. Of course at Tectonic we are partial to Salesforce. Travel into the Global Medical Device

01Jul

Marketing Personalization Explained

It feels like you’ve found “the holy grail” — a customer ready for a long-lasting brand relationship built on personalized marketing leading to customer loyalty. But then, just as quickly as the sparks fly, they fizzle out. Engagement plummets, and those once-enthusiastic customers cool or even disappear. What went wrong? Marketing Personalization Explained. In the

30Jun

Data Cloud – Facts and Fiction

Salesforce Data Cloud: Debunking Myths and Unveiling Facts If you’ve been active on LinkedIn, attending recent Salesforce events, or even watching a myriad of sporting events, you’ve likely noticed that Salesforce has evolved beyond just CRM. It’s now CRM + DATA + AI. Although Salesforce has always incorporated these elements, with Einstein AI and data

June 30, 2024in Salesforce Data Cloud

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