Case Study: Manufacturing-Plumbing Fixture-Sales/Service/Marketing Clouds and Pardot/Partner Community/Informatica Integration
One of the key players in plumbing fixture manufacturing adopts Salesforce platform to bring Consistency, Efficiency and Effectiveness into business processes throughout local and international operations. SAP and other systems were integrated with Salesforce to have consistent project quoting throughout the organization and provide exceptional after sales service to wholesalers and customers. salesforce sales service case study Use Case: Prior to the engagement, this plumbing fixture manufacturing giant did not have any unified system to generate quotes due to which every salesperson used to provide inconsistent quotes to the customers. This was bringing a huge challenge of keeping consistency of quotes throughout the organization. This was also bringing challenges for the service team due to which after sales service was compromised. The downstream effects include unsatisfied customers with different price quotes, compromising on quality service and no data to market and expand the business. salesforce sales service case study Implemented Technologies integrated The Challenge: Before: After: If you are exploring Manufacturing industry Salesforce solutions, contact Tectonic today. Like2 Related Posts Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more 50 Advantages of Salesforce Sales Cloud According to the Salesforce 2017 State of Service report, 85% of executives with service oversight identify customer service as a Read more CRM Cloud Salesforce What is a CRM Cloud Salesforce? Salesforce Service Cloud is a customer relationship management (CRM) platform for Salesforce clients to Read more