Salesforce webhooks are a real-time communication method that allows Salesforce to send notifications to external applications when specific events occur:
- A new lead is created
- A field on an existing account is updated
Webhooks are event-driven, meaning they are sent automatically when an event is triggered in the source system. They can be used to: Integrate data in real-time, Send data back into Salesforce, Facilitate data flowing into Salesforce, and Trigger actions and workflows in external systems.
Webhooks can streamline business processes and reduce the need for manual intervention. They can be set up using Salesforce Sites or Experience Cloud.
To set up webhooks in Salesforce, you can:
- Navigate to the Sites and Domains > Sites section in Setup
- Create a new site
- Note the Domain Name and Path of the site
- Create an Apex class to act as the webhook handler
- Activate the site
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Content updated November 2024.
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