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Salesforce
04Mar

Fully Leveraging Salesforce

March 4, 2019in Einstein 1 Platform, Salesforce, Salesforce Implementation Services, Salesforce Optimization, Salesforce Sales Cloud, Salesforce Sales Engagement, Salesforce Service Cloud, Technologyby get-admin

Salesforce, a dominant force in customer relationship management (CRM) systems, revealed a study that suggests that 83% of sales professionals believe their organization is fully leveraging their CRM system. Sounds pretty good, right?  Despite the prevalent automation and intelligence features within modern CRM systems, sales representatives still invest over 70% of their time in manual

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Data Collection
02Mar

Collecting Customer Data and Acting On It

March 2, 2019in Email Marketing, Salesforce and Email Marketing, Salesforce Customer 360, Salesforce Implementation Services, Salesforce Marketing Cloud, Salesforce Sales Cloudby get-admin

Salesforce Data Collection and Customer Journey Mapping for Better Outcomes At the forefront of customer engagement, sales revenue leaders have a pivotal role in shaping a company’s overarching strategy and enhancing customer experience (CX). Through the extraction of valuable insights from Salesforce data collection, they illuminate areas for improvement, fostering long-term revenue growth.  This is

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