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Use Salesforce Einstein Copilot

Use Salesforce Einstein Copilot

In tandem with Microsoft introducing its Copilot solution and fueled by generative AI. Salesforce is leveraging the capabilities of Large Language Models (LLMs) to empower professionals in sales, marketing, and customer service. Use Salesforce Einstein Copilot. As an extension of Salesforce’s existing suite of Einstein AI features, the company unveiled “Einstein 1” this year—an advanced

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Customized Conversational AI Assistant

Customized Conversational AI Assistant

Create and Customize a Conversational AI Assistant for CRM Einstein Copilot is your all-in-one CRM AI assistant, seamlessly integrated into every Salesforce application. It empowers teams to accelerate tasks with intelligent actions, deploy conversational AI with built-in trust, and easily scale a unified copilot across your organization. Customized Conversational AI Assistant. Einstein 1 Studio Customize

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2024 outlook for customer service

The 2024 Outlook for Customer Service

The cornerstone of upcoming customer service success lies in grasping the contemporary expectations of customers—an experience that is both personalized and interconnected. However, the challenge is to maintain a delicate equilibrium between productivity and cost efficiency without compromising the quality of service. The solution lies in adeptly harnessing the appropriate technology. Looking forward to the

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Developing Your AI Workforce in the Public Sector

Even the most advanced and technically robust AI solutions can only achieve their full potential with a dedicated team proficient in their utilization. Developing Your AI Workforce in the Public Sector has some primary challenges. Key considerations include: This insight delves into the composition of an Integrated Product Team, strategies for assembling and overseeing AI

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AI tools for research

AI Tools for Research

10 AI Tools for Research Work This is a great list of resarch tools aided by AI. 1. Opinly AI AI-powered competitor research and analysis. Features: Link: Opinly AI 2. PDF Parser Tool to analyze, visualize, and communicate data for insights. Features: Link: PDF Parser 3. Heyday Turn data into insights. Features: Link: Heyday 4.

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Public Cloud Infrastructure with Hyperforce

Public Cloud Infrastructure with Hyperforce

Drive Expansion in New Territories-Public Cloud Infrastructure with Hyperforce Hyperforce offers rapid activation of a new local presence in regions where public cloud infrastructure is available. Through partnerships with public cloud providers, Hyperforce unlocks opportunities for expansion in new geographies worldwide. Enhance Regional Performance Regional cloud solutions ensure quicker in-country performance and reduced distances between

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UX Design Trends 2024

UX Design Trends 2024

Navigating Design Trends: AI, Discovery, Accessibility, and Collaboration. Salesforce UX Design Trends 2024. As we reflect on the past year and look ahead, design trends are emerging, signaling a pivotal moment in the intersection of creativity, usability, and AI. For developers, admins, architects, and business leaders, understanding these trends is crucial in shaping the future.

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Service and Generative AI

Service and Generative AI

Customer service organizations are currently grappling with formidable challenges, as service agents contend with unprecedented case volumes and customers increasingly express frustration over extended wait times. Agents often find themselves managing multiple customer issues simultaneously, awaiting data from legacy systems to load, leading to inefficiencies. Service and Generative AI together are a solution to better

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Salesforce Einstein Copilot

Embed Einstein Copilot

We’ve all been hearing about Einstein, Salesforce’s AI, for some time now. At Trailblazer DX yesterday we learned a whole lot more. Read on to know why you should embed Einstein Copilot in your Salesforce org. Salesforce has introduced Einstein 1 Studio, a suite of low-code tools that empowers Salesforce admins and developers to tailor

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Workflow Rules & Process Builder End of Support

Workflow Rules And Process Builder End of Support

Publish Date: Mar 5, 2024 Description Salesforce will no longer be supporting Workflow Rules and Process Builder on December 31, 2025, and we recommend that you migrate your automation to Flow Builder by that time. Workflow Rules & Process Builder End of Support You’re also probably wondering why we’re retiring Workflow Rules and Process Builder.

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Einstein Trust Layer explained

Einstein Trust Layer Explained

The Einstein Trust Layer, seamlessly integrated into the Salesforce Platform, serves as a secure AI architecture designed to meet enterprise security standards. This foundational layer prioritizes stringent security measures, allowing teams to harness the power of generative AI without compromising customer data. Simultaneously, it empowers companies to make the most of their trusted data, thereby

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Salesforce government and public sector solutions

Dynamic Apps and Intake Forms for Public Sector

Utilize dynamic apps and intake forms using omniscript in public sector solutions with Salesforce. Develop guided application and intake forms for constituents using Public Sector Solutions with OmniScript. This technology, part of the OmniStudio suite, empowers users to create intricate web forms effortlessly, requiring minimal or no coding. Simply drag and drop interactive elements onto

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Learn AI

Workflow Rules and Process Builder

End of Support Publish Date: Mar 5, 2024 Description Salesforce will no longer be supporting Workflow Rules and Process Builder on December 31, 2025, and we recommend that you migrate your automation to Flow Builder by that time. You’re also probably wondering why we’re retiring Workflow Rules & Process Builder. Salesforce wants to focus development

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