Salesforce Public Sector Solutions Archives

07Nov

Data Analytics for Disease Management

Healthcare IT advancements, especially electronic health records (EHRs), have made it easier to gather and store data, which, in turn, fuels population health initiatives and improves patient outcomes. The Agency for Healthcare Research and Quality highlights that using health IT tools can significantly enhance chronic disease management by promoting efficient care delivery, information-sharing, and patient education. However, selecting and adopting the right analytics tools remains challenging. Here are five essential data analytics tools that healthcare providers can leverage for effective chronic disease management.

November 7, 2024in AI Tools, Data, Salesforce Data Cloud, Salesforce Health and Life Sciences Solutions, Salesforce Implementation Services, Salesforce Optimization, Salesforce Public Sector Solutions0 Comments

21Oct

Document Checklist in Salesforce Screen Flow

One effective way to accomplish this is by using the Document Matrix element in Discovery Framework–based OmniScripts. This approach allows you to streamline the assessment process and ensure that the advisor uploads the correct documents.

October 21, 2024in Salesforce Financial Services Solutions, Salesforce for Nonprofits, Salesforce Health and Life Sciences Solutions, Salesforce Hospitality Travel and Transportation, Salesforce Implementation Services, Salesforce Optimization, Salesforce Public Sector Solutions0 Comments

21Oct

Salesforce Government Cloud Premium

Software company Salesforce announced on Monday that it has rolled out a new version of its government cloud that has Top Secret authorization and is geared toward U.S. national security agencies and intelligence organizations.

The new offering, called Government Cloud Premium, is hosted on Amazon Web Services’ Top Secret cloud.

October 21, 2024in Data, Public Sector Solutions, Salesforce, Salesforce Government Cloud, Salesforce Government Cloud Premium0 Comments

05Oct

AI Revolution in Government

The AI Revolution in Government: Unlocking Efficiency and Public Trust As the AI boom accelerates, it’s essential to explore how artificial intelligence can streamline operations for government and public sector organizations. From enhancing data processing to bolstering cybersecurity and improving public planning, AI has the potential to make government services more efficient and effective for

October 5, 2024in Salesforce Government Cloud, Salesforce Optimization, Salesforce Public Sector Solutions

Additional Input Fields for Case Classification

⭐️ NEW: Additional Input Fields for Case Classification (GA) ⭐️ Enhance your Einstein classification model by incorporating up to 30 input fields for more precise case classification. Previously, only the Subject and Description fields from closed cases were used to build a model. Now, you can optimize your model by removing these fields and selecting

October 1, 2024in Enterprise, Salesforce, Salesforce Government Cloud

23Sep

Agentforce – AI’s New Role in Sales and Service

From Science Fiction to Reality: AI’s Game-Changing Role in Service and Sales AI for service and sales has reached a critical tipping point, driving rapid innovation. At Dreamforce in San Francisco, hosted by Salesforce we explored how Salesforce clients are leveraging CRM, Data Cloud, and AI to extract real business value from their Salesforce investments.

September 23, 2024in Agentforce Platform, AI Tools, Data, Enterprise, Generative AI, Google, Marketing Automation, Salesforce, Salesforce Financial Services Solutions, Salesforce for Nonprofits, Salesforce Health and Life Sciences Solutions, Salesforce Hospitality Travel and Transportation, Salesforce Implementation Services, Salesforce Manufacturing Automotive Energy, Salesforce Optimization, Salesforce Public Sector Solutions, Snowflake

06Sep

Citizen Development

As we progress through the era of digital transformation, citizen development has emerged as a key trend in the business landscape. This approach empowers end-users to create their applications, streamlining workflows and reshaping corporate operations. However, like any innovation, citizen development presents both advantages and challenges. In this article, we will explore the benefits, pros

September 6, 2024in Data, Salesforce Development Services, Salesforce Public Sector Solutions, Technology

30Aug

Detecting the Hot Chatbot

All the tech giants are eager to prove their chatbot is the hottest in the market. Like wild stallions fighting over the mares, Google, Meta, Microsoft, and OpenAI are competing to show that their AI models have the most momentum. Companies with built-in AI like Salesforce occupy a broader sector. Detecting the Hot Chatbot is

August 30, 2024in Generative AI, Salesforce Financial Services Solutions, Salesforce for Nonprofits, Salesforce Health and Life Sciences Solutions, Salesforce Hospitality Travel and Transportation, Salesforce Implementation Services, Salesforce Manufacturing Automotive Energy, Salesforce Public Sector Solutions

11Aug

Licensing and Permitting with Salesforce Public Sector Solutions

Licensing, Permitting, and Inspections Inspections are a crucial part of the licensing and permitting process, whether they involve a new home, a business seeking to open, or a follow-up based on a public complaint. Licensing and Permitting with Salesforce Public Sector Solutions aids in the critical steps in the process. Inspections can also be used

August 11, 2024in Public Sector Solutions, Salesforce Public Sector Solutions

08Aug

Benefits of Loan Software for Government Agencies on Salesforce

The Benefits of Loan Software for Government Agencies on Salesforce Government agencies managing loans face unique challenges in financial administration, and integrating loan software with Salesforce can greatly enhance their efficiency, accuracy, and transparency. This streamlined solution addresses key areas such as document management, borrower engagement, and robust reporting, making processes more efficient and improving

August 8, 2024in Salesforce Implementation Services, Salesforce Optimization, Salesforce Public Sector Solutions

22Jul

Residential License and Permit Management

Apply for Licenses and Permits Online from Any Device As governments increasingly digitize and streamline residential services, Salesforce’s Public Sector Solutions for Residential License and Permit Management offers residents a seamless, one-stop experience to apply for licenses and permits in a branded, user-friendly environment. Starting from the home page, residents can access FAQs, Knowledge articles,

July 22, 2024in Einstein 1 Platform, Public Sector Solutions, Salesforce Experience Cloud, Salesforce Public Sector Solutions, Salesforce Service Cloud

21Jul

Patient Trust Tanked in Healthcare During COVID

Patient Trust in Healthcare Declined During COVID-19 Pandemic Patient trust in healthcare providers significantly declined during the COVID-19 pandemic, a trend that some experts believe could threaten public health. New data published in JAMA Network Open outlines the negative impact the pandemic had on patient trust levels. Patient Trust Tanked in Healthcare During COVID. The

July 21, 2024in Salesforce Health and Life Sciences Solutions, Salesforce Implementation Services, Salesforce Public Sector Solutions

12Jul

Smithsonian Data Cloud

The Smithsonian already embraces technology through its Open Access Initiative. ousing 2D and 3D renders of collections it provides access to over 20 museums. Enter Salesforce and Smithsonian Data Cloud. The world’s largest network of research, museum, and education facilities, the Smithsonian Institution, manages over 150 million collections across its 21 museums, the National Zoo,

July 12, 2024in Salesforce Data Cloud, Salesforce Experience Cloud, Salesforce Hospitality Travel and Transportation, Salesforce Optimization, Salesforce Public Sector Solutions

20Jun

Agentic AI is Here

Embracing the Era of Agentic AI: Redefining Autonomous Systems A new paradigm in artificial intelligence, known as “Agentic Artificial Intelligence,” is poised to revolutionize the capabilities of the known autonomous universe. This cutting-edge technology represents a significant leap forward in AI-driven decision-making and action, promising transformative impacts across various industries including healthcare, manufacturing, IT, finance,

June 20, 2024in Marketing Automation, Salesforce Health and Life Sciences Solutions, Salesforce Hospitality Travel and Transportation, Salesforce Public Sector Solutions, Salesforce Sales Cloud

19Jun

Recurring Donations in NPSP

This insight will resonate with those familiar with Salesforce, the Nonprofit Success Pack (NPSP), its various iterations, and other related Salesforce automation features. Recurring Donations in NPSP create a special challenge, Tectonic has found. For those less engaged in these topics, there are still valuable ideas to discuss. For over a decade, there has been

June 19, 2024in Salesforce Development Services, Salesforce for Nonprofits, Salesforce Implementation Services, Salesforce Nonprofit Cloud, Salesforce Public Sector Solutions

Salesforce Public Sector Solutions

Data Analytics for Disease Management

Document Checklist in Salesforce Screen Flow

AI Revolution in Government

Citizen Development

Licensing and Permitting with Salesforce Public Sector Solutions

Residential License and Permit Management

Patient Trust Tanked in Healthcare During COVID

Agentic AI is Here

Recurring Donations in NPSP

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