Designing the Salesforce Approval Request Page

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The approval request page allows approvers to respond to approval requests. Customize which fields appear on the page and their order specifically for this approval process.

Required Editions:

  • Available in both Salesforce Classic and Lightning Experience
  • Available in Enterprise, Performance, Unlimited, and Developer Editions

Options for Designing the Salesforce Approval Request Page:

  • Selected Fields: Choose which fields to display on the approval request page. Consider the mobile viewing experience of approvers and select only essential fields for making approval decisions.
  • Display Approval History Information: If selected, the approval request page will show the approval history of the associated record.
  • Security Settings:
    • Allow Approvers to Access the Approval Page Only from Within the Application (Recommended): Approvers must log in to Salesforce to view the approval page.
    • Default: Users log in to Salesforce to access the approval page.
    • Allow Approvers to Access the Approval Page from Within the Application or Externally from a Wireless-Enabled Mobile Device: Users can access an external version of the approval page via a browser, including on mobile devices, without logging in to Salesforce. Note: This option excludes adding approval steps where users manually select the next approver.

Designing the Approval Request Page

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