Transformative Updates Across 20+ Industries

Salesforce Summer ’25 delivers 150+ industry-specific enhancements designed to automate workflows, enhance customer experiences, and drive operational efficiency. Here’s what matters for your sector:

---

🚗 Automotive Cloud

• AI-Optimized Lending: Smart refinancing templates reduce setup time by 70%
• Digital Inspections 2.0: Dynamic questionnaires with photo capture for 360° vehicle assessments
• Recall Management: New public complaint tracking system with VIN lookup

Impact: 40% faster loan approvals at leading auto lenders

---

🏥 Health & Life Sciences

Feature	Benefit
Therapy Stage Orchestrator	Handles 5x larger transaction volumes
Clinical Site Selection Console	80% faster trial site activation
Waitlist Management	30% fewer no-shows with timezone-aware scheduling

New in Pharma: AI-powered participant matching for clinical trials

---

💰 Financial Services

• Real-Time Household Data: Instant client profile updates during planning sessions
• Batch Policy Management: Renew/cancel 50+ insurance policies in one action
• Commission Transparency: New rounded amount field eliminates calculation disputes

Pro Tip: Use new Loan Origination APIs to cut verification time by half

---

🛒 Consumer Goods

• Mobile Printing: Bluetooth thermal printer support for delivery teams
• Promotion AI: Forward-looking buy data improves uplift predictions by 25%
• Hybrid Visits: Combine delivery tasks with sales activities in one route

Retailer Impact: 15% higher fulfillment accuracy at major CPG firms

---

⚡ Energy & Utilities

• Chat Summaries: AI-generated conversation transcripts emailed to customers
• Crew Management: Bulk timesheet creation for 100+ field workers
• Consumption Dashboards: Compare usage across service locations

Case Study: Utility reduced field service costs by 18% with new vehicle allocation tools

---

**📚 Education Cloud

Student Success Suite

• Unified course registration with academic holds
• AI-powered advising via Agentforce
• Application rubrics by stage

Adoption Stats: 92% student satisfaction in pilot programs

---

**🌱 Net Zero Cloud

CSRD Compliance Toolkit

• AI-powered gap analysis for emissions data
• Multi-level carbon accounting hierarchies
• Real-time document indexing via Data Cloud

Sustainability Impact: 60% faster ESG reporting at enterprise level

---

**🤝 Nonprofit Cloud

Fundraising Revolution

• Wealth insights via Agentforce AI
• Batch gift entry grid (500+ transactions/minute)
• Volunteer management experience sites

Grantmaking Innovation: Auto-generated progress reports from templates

---

Cross-Industry Game Changers

1. Action Launcher 2.0: Context-aware workflow triggers
2. OmniStudio Documents: 300% larger font files supported
3. MuleSafe Integrations: Prebuilt connectors for 40+ ERPs

---

Implementation Toolkit

✅ Industry Playbooks: Step-by-step rollout guides
✅ Release Readiness Trails: Hands-on training modules
✅ Sandbox Enablement: Test new features today

“These industry innovations represent our largest vertical-specific release ever,” says Salesforce EVP of Industries.

Download Industry Fact Sheets | Book Technical Office Hours

Which industry solution will you deploy first?

🔔🔔  Follow us on LinkedIn  🔔🔔