The Critical Role of Trusted Data in AI Success
As enterprises accelerate their investment in AI applications—including generative AI—the success of these innovations hinges on trusted data.
For AI to deliver value, the data that powers it must be high-quality, accurate, complete, and consistent. Equally important, users must have confidence in the data behind AI tools—whether chatbots that enable natural language data analysis or intelligent agents that automate repetitive tasks.
Without trusted data, AI applications risk generating inaccurate outputs. And if users don’t trust the data, they may avoid using the applications altogether. This leads to missed opportunities—from failing to strengthen customer relationships to overlooking cross-sell and revenue growth potential.
Conversely, reliable data leads to more accurate AI outputs, driving greater adoption. When employees trust AI-generated insights, they can make smarter, data-driven decisions that fuel business growth.
The Data Trust Challenge
A recent 2025 Data Trust Report by Ataccama, a Toronto-based data management vendor, in collaboration with Hanover Research, surveyed over 300 senior data leaders to assess AI adoption and challenges.
The findings were striking:
- Only one-third of respondents reported meaningful success in developing and deploying AI applications.
- More than two-thirds cited a lack of trusted data as the primary roadblock.
Why Data Trust Is More Critical Than Ever
While data quality has always been vital, its importance has grown with the rise of AI-powered decision-making, according to Mike McKee, CEO of Ataccama. AI is no longer just an analytics tool—it’s becoming the primary interface for data analysis and automation.
“AI is rapidly evolving into a core decision-making tool, and its effectiveness depends entirely on trusted data,” McKee noted. “As enterprises expand their AI investments, ensuring data quality and trust will only become more critical.”
As AI adoption deepens, organizations must prioritize data governance and quality to unlock AI’s full potential—ensuring accuracy, reliability, and user confidence in every AI-driven decision.
Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more
Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more
Salesforce Enhances Service Cloud with AI-Driven Intelligence Engine Data science and analytics are rapidly becoming standard features in enterprise applications, Read more
Following swiftly after last week's successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more
