Transform Your Sales Team with Agentforce & AI

🚀 Next-Gen Sales Development with Agentforce SDR

  • Multilingual Outreach: Engage global prospects in 25+ languages
  • Smart Prospecting: Auto-generate personalized emails with contextual awareness
  • Testing Center: Batch-test SDR scenarios before deployment
  • Performance Dashboard: Real-time visibility into agent effectiveness

Impact: Early adopters report 40% more qualified meetings booked


🤖 Agentforce Deal Agent: Your AI Co-Pilot

FeatureBenefit
Opportunity AuditsAuto-review 100+ deal fields in seconds
Smart Recommendations“90% of similar deals added Discount Approval”
Approval WorkflowsChoose between manual or auto-updates
Change TrackingVisual timeline of all AI-suggested modifications

Case Study: Tech firm reduced deal cycle time by 22% using auto-field updates


Conversation Intelligence 2.0

🎯 Einstein Conversation Insights

flow

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// Sample Flow Using Call Transcripts
trigger: Call_Ended → 
Get_Transcript → 
Analyze_Sentiment → 
If Negative_Sentiment → Create_Case
Else → Update_Opportunity_Stage

New Capabilities:

  • Video Call Analysis: Upload MP4 recordings (<2GB) for coaching insights
  • Flow Integration: Automate post-call actions using transcripts
  • Sales Signals Dashboard: Track pricing objections & challenges by rep

Compliance Note: Salesforce never records calls – integrate with your existing system


Sales Operations Excellence

📊 Forecasting & Planning

  • 1-Click Data Prep: Forecasting kit auto-builds Data Cloud models
  • Quota Planning 2.0:
    • Fixed column navigation for large datasets
    • Granular export/publish controls
  • Incentive Management: Enhanced SPIFF calculation engine

📞 Communications Upgrade

  • DID Numbers: Assign direct lines to reps (Caller ID supported)
  • Email Matching: AI links messages to correct records
  • Outlook Retirement: Transition to new Einstein Activity Capture by 2027

Partner Ecosystem Growth

🤝 Partner Central 2.0

  • Modern UI: LWC-powered components on Aura foundation
  • Zero-Migration Upgrade: Preserves existing configurations
  • Enhanced Modules:
    • Co-branded deal registration
    • AI-powered enablement
    • Partner performance analytics

Early Adopter Feedback: “Cut portal training time by 60%”


Critical Updates

❗ LinkedIn Lead Sync
Reconfigure before Summer ’25 to avoid sync disruptions

❗ Activity Reporting
Prepare for retirement of Activity 360 reports


Getting Started

  1. Enable Agentforce: Start with SDR pilot in Sandbox
  2. Audit Integrations: Review call recording systems for ECI
  3. Train Teams: New Trailhead modules available June 1

“These tools help sellers focus 80% less on admin work and 80% more on selling,” says Salesforce SVP of Sales Cloud.

Download Implementation Kit | Join AI Selling Bootcamp

Which sales productivity feature will you deploy first?

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