License Training Requirements in Public Sector Solutions

License Training Requirements in Public Sector Solutions. Get the most of your license and permitting Salesforce solution. Set up the training courses, course offerings, and exams that individuals must complete to qualify for professional and occupational licenses. To issue professional or occupational licenses, many regulatory authorities require that licensees first complete a course of study or pass an exam.

Licensing tests assess a test taker’s knowledge of the health and public safety measures that protect consumers within their scope of practice. The tests ensure that licensees understand the basic skills required to work safely and not harm a consumer. For example, barbers and hair stylists must pass a written examination.

Certified public accountants, licensed clinical social workers, pharmacists, registered dental hygienists, and other professionals must complete board-approved education courses and pass an examination. In Public Sector Solutions, these objects represent training and testing requirements for professional and occupational licenses.

Training Course A course that’s required for an individual to complete to qualify for an occupational or professional license. Includes the course name, a description, and total credits and hours. Course Offering An instance of a training course, including its name, a description, the location, and the start and end dates. Examination Information about authorized examinations that qualify an individual for a professional or occupational license or permit, including the name, description, and status. Training Course Participant A training course completed by a person. Includes details such as the participant’s name, the course offering ID, the name of the institution that offered the training, and the result.

Personal Education Information about the professional education for a person who’s applying for a professional or occupational license or permit. Includes the person’s contact ID, the name of the degree and the educational institution, the education level, graduation date, and status.

Personal Examination Information about an examination taken by a person who’s applying for a professional or occupational license or permit. Includes the person’s contact ID, the name of the exam and the institution that offered the exam, and the result score, completion date, and effective to and from dates.

License Training Requirements in Public Sector Solutions

Download and Install the Licensing and Permitting Process Packages
Download and install process libraries that contain components for automating licensing and permitting workflows in Public Sector Solutions.
Licensing and Permitting Prerequisites
Before you set up licensing and permitting in Public Sector Solutions, complete the prerequisites.
Understand Regulatory Compliance in Public Sector Solutions
Learn about the regulatory objects that support licensing and permitting.
Configure Regulatory Authorizations in Public Sector Solutions
Configure regulatory authorities and authorization types for the licenses and permits that your agencies issue to businesses and individual constituents.
Configure License Training Requirements in Public Sector Solutions
Set up the training courses, course offerings, and exams that individuals must complete to qualify for professional and occupational licenses.
Configure Regulatory Transaction Fees in Public Sector Solutions
Set up fees associated with license and permit applications, and with inspections and regulatory code violations.
Approval Process for Licensing and Permitting
Configure automation features to allow intake agents, compliance officers, and other users to quickly and efficiently review and approve applications for licenses, permits, programs, and services.
Automatically Calculate Application Fees
Use Business Rules Engine to automatically calculate processing fees associated with business license applications.
Automatically Create a Fee for an Inspection or Enforcement Action
Build automation that creates a regulatory transaction fee from an inspection visit or a violation enforcement action in Public Sector Solutions.
Provide Insights into Policy Decisions in Public Sector Solutions
Quickly view the reasoning behind Business Rules Engine determinations and calculations.
Issue a License
After all reviews and inspections are completed and approved, issue a license to a constituent in Public Sector Solutions.
Build a License and Permit Experience Cloud Site in Public Sector Solutions
Create an Experience Cloud site where constituents can apply for licenses and permits, and view and manage their applications, inspections, and fees.