Salesforce Cloud Key Management refers to features and services that allow users to manage encryption keys used to protect data stored within the Salesforce platform. This includes options like Bring Your Own Key (BYOK), Hold Your Own Key (HYOK), and External Key Management (EKM), allowing organizations to maintain control over their encryption keys and meet compliance requirements. 

Here’s a deeper dive:

1. Key Management in Salesforce:

  • Encryption at Rest:
  • Salesforce encrypts data at rest, and key management is crucial for controlling the encryption keys used to protect this data. 
  • BYOK (Bring Your Own Key):
  • With BYOK, organizations can use their own encryption keys stored in an external key management system, like AWS KMS, to encrypt data within Salesforce. 
  • HYOK (Hold Your Own Key):
  • HYOK takes the concept of key management a step further, allowing organizations to maintain even greater control by storing their keys in an on-premises hardware security module (HSM) or other secure location. 
  • External Key Management (EKM):
  • Salesforce’s EKM allows customers to store key material outside of Salesforce and use a third-party key management service to manage these keys. 

2. Key Management Features and Services:

  • CipherTrust Cloud Key Manager (CCKM):
  • Thales offers a solution called CipherTrust Cloud Key Manager (CCKM) which provides BYOK, HYOK, and other key management capabilities for Salesforce and other cloud platforms. 
  • Marketing Cloud Key Management:
  • Salesforce Marketing Cloud offers key management capabilities for encrypting and decrypting data, digitally signing email messages, and implementing SAML SSO. 
  • Platform Encryption for Data Cloud:
  • This feature allows organizations to encrypt their data with customer-managed keys (CMKs) and manage them effectively. 
  • Key Rotation and Revocation:
  • Key management also involves rotating keys periodically and revoking access to compromised keys, ensuring data security. 

3. Benefits of Salesforce Key Management:

  • Enhanced Security:
    Organizations maintain control over their encryption keys, reducing reliance on a single vendor and improving security posture. 
  • Compliance:
    Key management helps organizations meet regulatory requirements and industry standards for data protection. 
  • Data Sovereignty:
    BYOK and HYOK options allow organizations to comply with data residency requirements and maintain control over their data. 
  • Reduced Operational Costs:
    Centralized key management solutions can streamline key management processes and reduce operational overhead. 

Salesforce Cloud Key Management provides organizations with a range of options to manage encryption keys for their data stored in Salesforce, enabling them to enhance security, meet compliance requirements, and maintain control over their sensitive information. 

Salesforce Partner
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