Defence Technology Solutions from Salesforce: Enabling Secure, Mission-Critical Operations

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Salesforce provides defense organizations with powerful technology solutions to deliver on their missions quickly and securely. By increasing IT flexibility, enhancing productivity, and safeguarding sensitive data in a secure, compliant cloud environment, Salesforce empowers defence organizations to achieve mission success with confidence. Salesforce Solutions for Defense.

Modernizing Personnel Operations

Salesforce streamlines workforce management and accelerates employee operations, providing a unified view of personnel and fast, digital workflows. Public sector organizations can transform hiring, recruiting, HR actions, IT requests, and employee services within a trusted operational hub.

How It Works: Salesforce enhances productivity and digitizes government employee tasks throughout their lifecycle, from hire to retirement.

  • Faster Hiring: Launch custom digital portals to showcase career opportunities, capture candidate information, communicate with recruits, and guide them through every step of the hiring process.
  • Streamlined Operations: Centralize HR, IT, and operational services within a unified administration hub, using digital flows to expedite employee requests.
  • Optimized Workforce Management: Assign training and anticipate skill needs through a comprehensive view of employee certifications, competencies, and capabilities.
  • Secure Collaboration: Provide employees with a secure, compliance-enabled cloud platform that connects teams and apps, enhancing productivity and collaboration.

Maximizing IT Agility

Salesforce enables defence organizations to unlock data from legacy systems, cloud applications, and third-party platforms with an API-led approach, securely bridging on-premises and cloud environments. Rapid application development, consolidation, and system access become seamless with Salesforce’s low-code/no-code tools.

How It Works: Salesforce compresses development cycles and increases flexibility, enabling defense organizations to deliver on mission objectives faster.

Salesforce Solutions for Defense

  • Digitize Public Sector Processes: Accelerate value creation with pre-built government data models, components, and capabilities.
  • Build Apps with Clicks, Not Code: Enable administrators and business users to innovate quickly using click-based configuration tools.
  • Boost Efficiency with Automation: Automate routine processes to allow IT staff to focus on high-priority initiatives.
  • Extend Legacy Systems: Integrate ERP and legacy platforms to unlock critical data and scale on a flexible, secure cloud infrastructure.

Delivering Successful Case Outcomes

Salesforce supports the full case management lifecycle by integrating critical data points from multiple systems into a single, unified view. Defense organizations can empower caseworkers with purpose-built tools, ensuring successful case outcomes while reducing information silos and providing clients with the necessary support.

How It Works: Salesforce creates a single source of truth for case management, enabling defense organizations to streamline workflows and improve service outcomes.

  • Adaptive Caseworker Guidance: Equip case managers with tools to investigate, assess, triage, escalate, and plan based on the unique needs of each case or individual.
  • Reduce Administrative Tasks: Simplify workflows with easy-to-create automations, allowing caseworkers to focus on helping service members rather than managing paperwork.
  • Gain Key Context Quickly: Provide caseworkers with instant access to important information, people, and life events surrounding an individual or case.
  • Match Services to Needs: Develop personalized care plans and benefits based on each client’s specific needs, strengths, and gaps, with flexible adjustments available at the click of a button.

By leveraging Salesforce’s defense technology solutions, organizations can modernize operations, maximize agility, and ensure successful case management outcomes, all while maintaining the highest levels of security and compliance. Salesforce Solutions for Defense from Tectonic.

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