New Marketing Cloud Login
New login process for Salesforce Help On 5/3 Salesforce Help will support the Trailblazer account login for all Marketing Cloud customers. With this update, the current login experience for Marketing Cloud customers will be deprecated. New Marketing Cloud Login The Trailblazer account unites your experience with SSO across more than 30 Salesforce digital properties. By logging into Salesforce Help with your Trailblazer account, you have a simplified way to create and manage open cases regardless of what Salesforce products you use. Follow these steps to prepare your Trailblazer account and log in to the Salesforce Help portal. This improved log in experience for Marketing Cloud users is a time saver you will really enjoy! From getting started to realizing value to resolving issues, Salesforce Help has the support resources you need to achieve success now. Trailblazer Account Setup for Salesforce Help Page Option 1: Use your Existing Trailblazer Account to Connect your Marketing Cloud accountIf you already use Salesforce Help for product support or Trailhead, you already have a Trailblazer profile, and there is no need to set up a new Trailblazer account. Option 2: Create a Trailblazer account using your Marketing Cloud accountIf you don’t have a Trailblazer account, you can create a Trailblazer account by using your Marketing Cloud account: Salesforce Help Portal Logging in to Salesforce Help using your Trailblazer accountSigning up or logging in to Trailblazer account with an email address means that you never set a password. Instead, you verify your identity with a single-use code sent to your email address. Let’s walk through the steps for using a single-use code. Notes: To keep your account secure, Trailblazer prompts you to verify any unverified email addresses or socials. If you see a prompt to verify them when logging in, or from your Trailblazer.me account settings page, there are some possible reasons. How to submit a Support Case on the Salesforce Help Portal Note: If you logged into Salesforce Help directly, you may be asked to manually input your Marketing Cloud account’s MID. Follow these steps to locate your Marketing Cloud account MID: Tip: If you navigate to Salesforce Help from within your Marketing Cloud account, your Marketing Cloud account MID will automatically be populated within the case submission form. Like Related Posts Salesforce OEM AppExchange Expanding its reach beyond CRM, Salesforce.com has launched a new service called AppExchange OEM Edition, aimed at non-CRM service providers. Read more The Salesforce Story In Marc Benioff’s own words How did salesforce.com grow from a start up in a rented apartment into the world’s Read more Salesforce Jigsaw Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more Health Cloud Brings Healthcare Transformation Following swiftly after last week’s successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more