Salesforce offers a variety of tools, including Nonprofit Cloud and the Nonprofit Success Pack (NPSP), to help nonprofits maximize their impact by streamlining operations, enhancing fundraising, and managing programs more effectively. These tools enable nonprofits to build strong relationships with constituents, connect fundraising, program management, and grantmaking, and make data-driven decisions. 

Here’s how Salesforce helps nonprofits amplify their impact:

  • Nonprofit Cloud:This platform provides a 360-degree view of constituents, facilitating personalized engagement and relationship building. It allows nonprofits to track interactions, manage donations, and measure program outcomes
  • Nonprofit Success Pack (NPSP):A free and open-source application on the Salesforce platform, NPSP helps nonprofits manage fundraising, constituent relationships, and grantmaking. It streamlines processes and provides tools for tracking progress and measuring impact. 
  • AI-Powered Tools:Salesforce offers AI-powered features to enhance operational efficiency and scale community impact. For example, Agentforce Accelerator helps nonprofits build and customize AI agents
  • Data-Driven Decision Making:Salesforce’s tools provide a centralized platform for collecting and analyzing data, enabling nonprofits to make informed decisions about program development and resource allocation. 
  • Improved Collaboration:Salesforce fosters better collaboration across teams by providing a unified platform for communication and data sharing. 
  • Power of Us Program:Salesforce offers free licenses and discounted pricing to nonprofits through its Power of Us program, making its tools more accessible to organizations of all sizes. 

By leveraging these tools, nonprofits can create stronger relationships, streamline operations, and ultimately achieve greater impact in their communities.

Content updated January 2025.

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