Box and Slack Enhance Collaboration with New AI Integration

Box, Inc. (NYSE: BOX), the leader in Intelligent Content Cloud solutions, and Slack, a Salesforce company (NYSE: CRM), have announced an expanded partnership that integrates Box AI into Slack, aiming to transform how organizations collaborate. Starting today, customers can leverage unlimited Box AI queries directly within Slack, enabling them to extract critical insights and streamline workflows seamlessly within their existing work environment.

Key Features of the Enhanced Integration:

  • Dynamic File Previews: Users can preview, scroll, and view the latest versions of Box documents—such as PDFs, spreadsheets, and slide decks—directly in Slack, while adhering to Box’s security protocols.
  • Real-Time Content Updates: Box files shared in Slack will update instantly, reflecting any changes made to the original document.
  • No-Code Workflows: Users can create workflows incorporating Box content within Slack, automating business processes without needing to write code.
  • Simplified Admin Authorization: Streamlined login and authorization processes for the Box app in Slack facilitate easier deployment.
  • Integrated Content Workflow: Users can set Box as the default storage for all uploads, connecting Slack channels and Salesforce accounts to synchronized Box folder structures, reducing redundancy.

Pricing and Availability Unlimited end-user queries in the Box AI for Slack integration are available now for all Slack customers with Box Enterprise Plus plans. The additional integration features are also available immediately for all Box and Slack customers. Customers can add the Box for Slack integration from the Slack App Directory.

Quotes from Leadership: Aaron Levie, Co-Founder and CEO of Box, stated, “Enterprises recognize AI’s potential to unlock valuable insights from their content. With thousands of customers already using Box and Slack together, this expanded partnership brings a new level of AI-driven efficiency. Whether working on presentations, contracts, or spreadsheets, you can now leverage Box AI to gain insights directly within Slack.”

Denise Dresser, CEO of Slack, added, “Slack’s integration with Box allows companies to intelligently surface insights from critical business content right where their work happens. This partnership exemplifies how Slack can serve as an AI-powered work operating system for the future of work.”

Real-World Applications of Box AI in Slack:

  • Marketing Teams: Extract key insights from market analysis reports and share them instantly in Slack channels, accelerating decision-making.
  • Sales Teams: Highlight updates in customer presentations, ensuring team members are aligned with the latest information.
  • Legal Teams: Identify crucial clauses in contracts, streamlining the review process.
  • Operations Teams: Extract and share takeaways from budget updates to stay aligned with financial goals.
  • HR Teams: Summarize employee engagement survey results to identify trends and enhance workplace culture.

About Box Box (NYSE: BOX) is the Intelligent Content Cloud, providing a single platform that fuels collaboration, manages the entire content lifecycle, secures critical content, and transforms business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Headquartered in Redwood City, CA, Box has offices across the United States, Europe, and Asia. Visit box.com to learn more. For information on how Box supports nonprofits, visit box.org.

About Slack Slack is where work happens for millions every day, helping organizations in all industries move faster and achieve their missions. As an AI-powered work operating system, Slack centralizes conversations and collaboration, automates business processes, and delivers trusted generative AI that enhances productivity and drives real outcomes. As a Salesforce company, Slack integrates deeply with Salesforce solutions, bringing rich data and insights directly into the workflow, boosting sales, service, and marketing productivity.

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