Manufacturing Cloud: A digital customer engagement platform that reimagines the front and middle office processes of manufacturing companies. The Salesforce Manufacturing Cloud additional features are important tools for the manufacturing sector.
Here are some notable additional features of Salesforce Manufacturing Cloud:
Configure features such as Actionable Relationship Center, Events and Milestones, and Intelligent Document Reader to enhance visibility and control.
Manage Long-Term Business:
Utilize sales agreements for predictable transactions, profits, and revenue margins.
Efficiently plan demand with account-based forecasting, program-based business, and customer-based forecasting.
Convert growth plans into measurable targets with Account Manager Targets, distributing targets strategically.
Partner Visit Management:
Schedule visits to partner and distributor locations for performance monitoring, training, and renewals.
Assign prioritized actionable lists to sales agents for effective engagement.
Service Lifecycle Management:
Manage the customer service experience with Service Cloud functionality tailored for manufacturers.
Track asset lifecycles and related activities with the Asset Service Console for Manufacturing.
Orchestrate the complete warranty lifecycle, from administration to claims adjudication, with robust eligibility rules and entitlements.
Set up and work with analytics, automate business processes with low- to no-code tools, and extend Manufacturing Cloud with prebuilt apps.