Improved Quoting Process

Is Your Quoting Process Suffering from Pricing Errors or Delays?

Are pricing errors or inconsistencies slowing down your quoting process and leading to customer dissatisfaction? Is the generation of quotes or proposals hampered by bottlenecks? Are your sales reps finding it challenging to navigate complex pricing structures, discounts, or promotions? Its time for an Improved Quoting Process from Salesforce.

For many businesses leveraging Salesforce for sales automation, CPQ (Configure, Price, Quote) software provides solutions to these challenging issues, helping companies scale their pricing and selling strategies more effectively.

If your current Salesforce quoting process is fraught with inefficiencies and errors, it may be time to explore Salesforce CPQ software options. Let’s examine the challenges you might be facing and the signs that indicate it’s time to adopt a CPQ solution.

What Problem Does Improved Quoting Process Solve?

As market demands shift toward self-service, omnichannel support, industry-specific solutions, and intelligent, user-friendly interfaces, businesses need to adapt to stay competitive. This is particularly important in industries such as manufacturing, telecommunications, and software as a service (SaaS).

Common hurdles businesses face before implementing Salesforce quoting software include:

Digital Channel Growth: Increasing business through digital channels makes managing pricing and quotes across different markets more complex.
Customer Expectations: Customers now expect quick and accurate quotes, similar to their experiences with online shopping.
Tax Complexity: Calculating taxes becomes more challenging due to varying types of goods, services, sales channels, and tax regulations.
Frequent Adjustments: Both B2B and B2C transactions often require multiple quote adjustments, each demanding precise tax recalculations.
Resource Constraints: Understaffed finance and accounting teams face delays and increased risk when handling manual tax calculations and support requests.

Who Benefits from Salesforce Quoting Software?

Approximately 83% of sales representatives use configure, price, and quote solutions, underscoring their importance. Among Salesforce users, those who benefit most from CPQ software include:

B2B Companies: To handle complex pricing structures and frequent quoting requests efficiently.
Small and Medium-Sized Businesses (SMBs): To enhance sales efficiency and accuracy without extensive resources, allowing them to compete effectively with larger players.
Sales Teams: To quickly generate accurate, professional quotes, reducing delays and minimizing errors.
Finance and Accounting Teams: To ensure precise pricing and tax calculations, reducing the risk of financial discrepancies.
Industries with Complex Products: Such as manufacturing, telecommunications, and SaaS, where detailed product configurations and pricing are critical.
Global Enterprises: To manage international sales and comply with diverse tax regulations and currencies.
Customer Service Teams: To deliver fast, accurate responses to customer inquiries and requests.

Embracing Salesforce CPQ can help streamline your quoting process, improve accuracy, and boost overall efficiency. If these challenges resonate with your current operations, it might be time to consider the benefits of a CPQ solution from Tectonic. Contact us today.