July Changes to Marketing Cloud Growth

You now have access to the new Marketing app, which includes the latest version of Marketing Cloud Growth. This new app replaces the previous Marketing app, now named Marketing (Original). July Changes to Marketing Cloud Growth.

What do I need to do – July Changes to Marketing Cloud?

To access the new Marketing app, open the App Launcher and select Marketing.

For all accounts provisioned prior to Summer ’24, the new Marketing app will be created and it will maintain most of the settings from the Marketing (Original) app. It includes access to all your campaigns and reports. However, you must reconfigure the user access and recreate the customizations that you want to keep. After finishing the setup of the new Marketing app, remove user access to the Marketing (Original) app to avoid using outdated tools.

The new Marketing app retains most settings from the Marketing (Original) app, including access to all your campaigns and reports. However, you will need to reconfigure user access and recreate any customizations you want to keep. Learn more in Help.

After setting up the new Marketing app, remove user access to the Marketing (Original) app to avoid using outdated tools.

Why is this change happening?

Beginning Summer ’24 release, Marketing Cloud Growth customers will have access to a new Marketing app. This app replaces the previous Marketing app for Marketing Cloud Growth, which will be renamed Marketing (Original). Newly provisioned accounts will have the Marketing app only.We’ve improved the back end to provide a more streamlined user experience.

What if I don’t take action?

We will eventually stop supporting the Marketing (Original) app, which may impact your business. Further details will be announced later.

How can I get more information?

If you have questions regarding the changes to the Marketing app, contact Salesforce Customer Support.