Secure AI Innovation for CIOs: Balancing Speed & Stability

CIOs No Longer Choose Between Innovation and Security

The role of the CIO has transformed. Once focused on maintaining infrastructure, today’s IT leaders are drivers of innovation—especially with AI reshaping business. But with great opportunity comes great responsibility:

✅ How do we innovate quickly without compromising security?
✅ How do we protect customer data in an AI-driven world?
✅ How do we optimize operations at scale?

Salesforce Platform provides the secure, unified foundation CIOs need to lead AI adoption while maintaining governance.

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3 Key Challenges for Modern CIOs

1. Innovate Fast—But With Guardrails

AI’s potential is limitless, but implementation must be strategic:

• Only 35% of AI initiatives are IT-led—CIOs must enable safe, cross-functional innovation
• Prioritize high-impact use cases (e.g., AI-powered customer service, predictive analytics)
• Embed governance early to avoid costly rework

Salesforce Solution:

• Einstein AI (built-in, no-code AI) accelerates deployment
• Trust Layer ensures data privacy in AI workflows

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2. Protect Data to Build Trust

AI runs on data—but unsecured data is a liability. CIOs must:

• Prevent loss/corruption with robust backup & recovery
• Encrypt sensitive data (PII, financials)
• Monitor threats in real time

Salesforce Solution:

• Own Backup & Recover → Automated, granular data protection
• Shield 2.0 → Auto-encryption & compliance monitoring
• Security Center 2.0 → Centralized controls for AI & user access

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3. Optimize Operations at Scale

With 900+ SaaS apps per enterprise, visibility is critical. AI can:

• Automate repetitive tasks (saving ~5 hours/employee weekly)
• Reduce technical debt via intelligent integrations
• Align AI spend with business outcomes

Salesforce Solution:

• MuleSoft → Unified integrations across apps
• Genie → Real-time data harmonization for AI

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Announcing: Enhanced Data Protection with Own

Salesforce Platform now integrates Own Company—a leader in data management trusted by 7,000+ customers. New capabilities include:

Product	Key Benefit
Backup & Recover	Automated, scalable data restoration
Salesforce Discover	Feed clean data to BI tools—no prep needed
Archive	Store inactive data without bloating production
Data Mask & Seed	Anonymize sensitive data for safe testing

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The CIO’s AI Playbook

1. Start with high-value use cases (e.g., service automation, sales insights).
2. Secure data first—leverage Own + Salesforce Shield.
3. Govern at scale with centralized controls (Security Center 2.0).

With Salesforce Platform, you don’t choose between innovation and stability—you get both.