How and When Do Features Become Available?

Some features in Spring ’24 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality. Salesforce Summer 24 Release Schedule.

Salesforce Overall Summer 24 Release Schedule

Learn about new features and enhancements that affect your Salesforce experience overall.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Updates to Translated Terminology
General Enhancements
Create and Verify Your Default No-Reply Organization-Wide Email Address to Send Email (Release Update)
Enable LWC Stacked Modals (Release Update)
Add the New Setup Domain (not immediately available)
Prepare for Restrictions on Salesforce Cookie Use
Temporarily Opt Out of Google Chrome Storage Partitioning
MFA Is On by Default for Direct Logins to Production Orgs
Salesforce Admins Get In-App Reminders If MFA Is Turned Off
Better Error Handling for Outdated Pages in Lightning Experience (not immediately available)
See Improved Contrast in Focus States
Monitor Net Zero Cloud Changes with Field History Tracking
Work More Efficiently with the Improved Your Account Interface
Find and Buy Salesforce Products Faster with the Improved Product Catalog
Experience Improved Performance for Big Objects
Salesforce Scheduler
Invite Customers to Enroll in Group Service Appointments
Enable Unauthenticated Users to Modify Service Appointments
Generate Personalized Appointment Invitation Emails with Prompt Builder
Other Changes to Salesforce Scheduler
New Connect REST API Resource in Salesforce Scheduler
Einstein Search
IdeaExchange Delivered: Improve Search for Users with Search Manager (Generally Available)
Other Improvements in Search Manager
Provide Relevant Results with Objects to Always Search in Search Manager (Generally Available)
Ensure Security in Search with Search Manager
Improve Search with Insights from Search Analytics (Pilot)
See More Results with Advanced Lookup Search
Salesforce Data Pipelines
Access Your Snowflake Data Using VPC on AWS (Pilot)
Optimize Recipes That Use the Local Salesforce Connection (Pilot)

Analytics Salesforce Summer 24 Release Schedule

Analytics enhancements include new and updated features for Lightning reports and dashboards, Data Cloud reports and dashboards, CRM Analytics, Intelligent apps, and Tableau.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Unified Analytics Experiences
Post from CRM Analytics to Slack
Access Any Analytics Collection in Lightning Pages
Data Cloud Reports and Dashboards
Summarize Complex Data with Matrix Reports
Analyze Data from Unified Objects and Related Source Objects
Export More Records from Data Cloud Reports
Build More Granular Reports on Calculated Insights
Unlock Insights from Unstructured Data
Add Calculated Fields to Your Data Cloud Reports with Einstein Generative AI
Use Smart Totals with Formula Fields
CRM Analytics
Analytics Experience and Visualizations
Amplify Visual Impact In Waterfall Charts with Conditional Formatting
Embed CRM Analytics Dashboards in LWR Sites (Generally Available)
Get More Functionality with the New Dashboard Lightning Web Component (Generally Available)
Data Integration
Optimize Recipes That Use the Local Salesforce Connection (Pilot)
Access Your Snowflake Data Using VPC on AWS (Pilot)
Intelligent Analytics Apps
Tableau
Marketing Cloud Intelligence

Commerce

Commerce Cloud enhancements include new and updated features for B2B and D2C Commerce, Salesforce Order Management, and Salesforce Payments.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Salesforce B2B and D2C Commerce
Switch to an Improved Merchant Experience with the Refreshed Commerce App
Improve the Look and Feel of Your Store with the Refreshed D2C Template
Commerce Setup
Use Tailored Guided Steps for Quick Store Setup
Get Set Up Quicker with the Updated Commerce Assistant
Activate and Publish a Store Without a Custom Domain
Streamline Store Creation with Smart Defaults
Set Up Person Accounts with One Click
Share Your Store Setup Experience with In-App Feedback
Guest Access to D2C Stores Is Automatically Enabled
Include Attachments When Importing Products
Commerce Cart and Checkout
Set Up Checkout Details Quickly with Salesforce Checkout for D2C Stores
Automate Your Shipping Setup with Salesforce Checkout
Provide Shoppers Estimated Delivery Dates at Checkout
Improve the Shopping Experience with an Add-to-Cart Success Message
Show the Precise Price Breakdown in the Cart Summary
Give Shoppers More Options with Coupons at Checkout
Improve Checkout with a Guided Flow
Dynamically Display Cart Information at Checkout
Commerce Search
Automatically Rebuild Your Search Index
Get Improved Page Performance with Displayable Product Fields (Beta)
Sort Products by SKU
Improve Your Browse Experience with the Redesigned Product List Page
Commerce Intelligence
Drive Business Insights and Grow Revenue with Commerce Intelligence
Get Performance Insights with the Inventory Intelligence Analytics Dashboard
Review Product Behavior with the Product Intelligence Analytics Dashboard
Understand Shopper Behavior with the Shopper Intelligence Analytics Dashboard
Bring Inventory Data into Data Cloud with the Omnichannel Inventory Connector
Deliver a Personalized Customer Experience Using Data Cloud Segments
Commerce Promotions
Create Promotions with Ease Using a Template
Entice Customers with Shipping Promotions
Configure Promotion Segments with More Flexibility
Highlight Promotional Pricing in Your Store
Commerce Components
Blend Social Media into Your Commerce Store with the Social Links Component
Improve the Shopper Experience with Enhanced Components
Commerce Store Management
Goals and Recommendations Is Now Part of the Insights and Actions Workspace
Enhance Store Performance with More Recommended Actions
View the History and Status of Accepted Actions
Use Visibility Rules to Manage What Buyers See
Commerce Dashboards
Analyze Payment Performance with the Commerce Payments Dashboard
Measure the Effectiveness of Your Promotions with the Commerce Promotions Dashboard
Track Your Store’s Financial Health with the Commerce Finance Dashboard
Get Order Summary Entity Data in the Business Overview Dashboard
Additional Commerce Features
Automate Tax Processes with the New Salesforce Tax Solution for Salesforce Checkout (Generally Available)
Preview Added Products in Your Store Before Activating
Salesforce Tax Solution Is Renamed Manual Salesforce Tax Solution
Use a Single Custom Domain for Multiple Commerce Sites
Customize Your Salesforce Content Delivery Network (CDN) Settings for Commerce LWR Stores
Salesforce Order Management
Exchange Fulfilled Items Using UI Flows
Bulk-Edit Items on Cancel, Discount, Return, and Return RMA Flows
Salesforce Payments
Simplify Payments Setup Using the Commerce Setup Assistant
Save Time Setting Up a Merchant Account Using Salesforce Checkout
Get Pay Now with a Payments License Purchased from Your Account
Offer Shoppers One-Click Checkout with Passwordless Login

Customization

Manage users more easily with the user access, public group, permission set, and permission set group summaries. Give record page users more of what they need where and when they need it with Lightning record page enhancements such as blank space support and visibility rules on individual tabs.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Permissions and Sharing
IdeaExchange Delivered: Get a Summary of a User’s Permissions and Access
IdeaExchange Delivered: See Where a Public Group Is Used
IdeaExchange Delivered: See What’s Enabled in Permission Sets and Permission Set Groups (Generally Available)
IdeaExchange Delivered: Automate and Migrate User Access with User Access Policies (Generally Available)
Update the Order Field for Existing User Access Policies
IdeaExchange Delivered: Allow Users to Freeze Users and Monitor Login History Without the Manage Users Permission
Find Content on Managing Users and Data Access in One Place
Lightning App Builder
IdeaExchange Delivered: Use Blank Spaces to Align Fields on Dynamic Forms-Enabled Pages
IdeaExchange Delivered: Set Conditional Visibility for Individual Tabs in Lightning App Builder
Create Rich Text Headings in Lightning App Builder
See Fields in Compact Density When Configuring a Lightning Record Page
Globalization
Enable ICU Locale Formats (Release Update)
Conduct Business with New Zimbabwe Gold Currency
Review Updated Label Translations
Evaluate the Impact of the Latest ICU and JDK Locale Updates
General Setup
Fix Formula Syntax Errors with Einstein for Formulas
Add New Custom Fields to Dynamic Forms-Enabled Pages
Enforce View Roles and Role Hierarchy Permission When Editing Public List View Visibility (Release Update)
Register More API Specifications with Support for YAML
Access More External Data Types with the Custom Adapter for Salesforce Connect
See Required Fields at a Glance on Aura-Based Page Views
Get Improved Accessibility in List Views
Get Better Performance for List Views
See Record Fields in Two Columns on Tablets
See Dynamic Forms-Enabled Lightning Page Information for Custom Fields

Data Cloud

Ingest, harmonize, unify, and analyze streaming and batch data with Data Cloud. Then use that data to unlock meaningful and intelligent experiences across Customer 360 applications and beyond.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Data Cloud Features Released by Month
AI in Data Cloud
Leverage Alerts to Evaluate the Quality of Your Predictive Model
Let Einstein Autoselect the Best Factors for Your Use Case
Evaluate Your Model Performance with Activity Metrics
Access Models Quicker with the Updated Einstein Studio Navigation
Einstein Studio Legacy Tab Is No Longer Available in Data Cloud
Query Data Graphs for Metadata and Data Using the Data Graphs APIs
Get Faster Segment Counts with Approximate Segment Population
Prioritize Campaigns with Waterfall Segments (Generally Available)
Data Cloud Related List Enrichments Now Support Accounts
Enrich Most Objects in Your Org With Data Cloud Data
Enrich Data Actions Using Data Graphs
Look Up Data from DMOs for Your Org
Bring Inventory Data into Data Cloud with the Omnichannel Inventory Connector
Customize Web Pages in Real Time
Refine Access with Data Spaces Feature Permissions
Cross Cloud Updates for Data Cloud

Deployment

Check out what’s new in change sets.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
New and Changed Components for Change Sets

Development

Whether you’re using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Lightning Components
Get the Latest LWC Changes with LWC API Version 61.0
Build Custom Forms with the ElementInternals Web API
Update Your Light DOM Components for Improved Slot Forwarding
Call Component Lifecycle Hooks Using Native Browser APIs
Use Third-Party Web Components in LWC (Beta)
Navigate to a URL-Addressable Lightning Web Component
Control Utilities Within the Utility Bar
Confirm Your Components Use Supported Design System Customizations
Be Aware of Base Lightning Component Internal DOM Structure Changes for Future Native Shadow Support
Class and Style Attributes Render with Extra Whitespaces
Lightning Web Security Enablement Rollout Postponed
API Distortion Changes in Lightning Web Security
Visualforce
Update References to Visualforce Pages Served on Salesforce.com
Apex
Use Cursors for Expanded SOQL Query Result Support (Beta)
Evaluate Dynamic Formulas in Apex (Beta)
Use SOQL in Apex with Data Cloud Objects
Consider Field- and Record-Level Access When Using Apex With Data Cloud Objects
Mock SOQL Tests for Data Cloud Objects
Support for Five-Level Parent-to-Child Relationship SOQL Queries in Apex
Make Invocable Actions Easier to Configure with New InvocableVariable Modifiers
IdeaExchange Delivered: Monitor Apex Scheduled Jobs More Efficiently
Update the API Version of Abstract or Virtual Classes to Prevent Overriding Private Methods
IdeaExchange Delivered: Monitor Setup Methods Using ApexTestResult
View CronTrigger and Batch Job IDs in Improved Error Messages with Scheduled and Batch Apex
Ensure More Secure Compilation of Apex Classes
See Improved Logging When FOR UPDATE Locks Are Released
Resolve Unhandled Exceptions Faster with Additional Information in Apex Exception Emails
See Improved Behavior with Custom Exceptions
Support for Standard Fields in the getRelationshipOrder Method
API
Update API Calls to Use Your My Domain Login URL
Update Records Using External IDs in REST API
View More Details in the Updated OpenAPI Spec sObjects (Beta)
Delete the Obsolete Salesforce API Only Systems Integrations User Profile
Benefit from Simplified Org Migration with Automatically Migrated Change Sets
Salesforce Platform API Versions 21.0 Through 30.0 Retirement (Release Update)
Packaging
Use Second-Generation Managed Packaging to Build Data Cloud Apps
Quickly Iterate Package Development Using Async Validation
Shorten Package Install Time in Scratch Orgs by Skipping a Handler
Package External Client Apps In Second-Generation Managed Packages
Explore the Updated Documentation for Components in Managed Packages
Development Environments
Data Mask
Access Information About Specific Data Mask Job
Automate the Running of Data Mask Processes with Job Scheduler
Other Improvements to Salesforce Data Mask
Capture a Scratch Org’s Configuration with Scratch Org Snapshots (Generally Available)
Increase Sandbox Security with Inactive User Freezing
New User Permission: Manage Dev Sandboxes
Platform Development Tools
Salesforce CLI
Salesforce Extensions for Visual Studio Code
Code Builder
Einstein for Developers (Beta)
Deploy Scalable Apps with Scale Center
Plan and Test with Scale Test
Heroku
Extend Your Customer 360 Experiences with Heroku
Salesforce Functions
Salesforce Functions Is Being Retired
Change Data Capture
Receive Change Event Notifications for More Objects
Platform Events
Add Real-Time Event Monitoring Events to a Custom Channel
Standard-Volume Platform Events Are Being Retired
Streaming API Versions 23.0 Through 36.0 Are Being Retired
Event Bus
Manage Your Event Subscriptions with Pub/Sub API (Beta)

Einstein

Supercharge your workforce efficiency with predictive and generative AI.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Einstein Features
Einstein Platform
Einstein Bots
Get the Information Your Team Needs with Required Responses
Answer Questions Easily with Knowledge and Generative AI
Run Flows in Bot User Context (Release Update)
View Standard Bot Reports in the Summer ’24 Folder
Einstein Copilot
New and Changed Standard Copilot Actions
Einstein Studio in Data Cloud

Experience Cloud

Customization is key, and Experience Cloud is here to help you deliver. Integrate enhanced LWR sites with Data Cloud to gain deeper insights into site visitor interactions. Elevate your site with new styling features for forms and buttons, streamlined search options, and increased control over the layout and spacing of your LWR sites. Improve your visitor login experience with a new integration framework for headless login and guest user identity flows. Stay productive on the go with a collection of updates to the Mobile Publisher app.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Prepare Your LWR and Aura Sites for Design System Architecture Updates
Upgrade Your App with the Latest Features from Mobile Publisher for Experience Cloud
Aura and LWR Sites
Integrate with Data Cloud to Harness Site Data (Generally Available)
Customize the Forms and Buttons on Your LWR Site with New Styling Features
Polish the Layout of Your LWR Site for Every Screen Size
Configure Search Results Layouts with Search Manager (Generally Available)
See Updates to Dependent Picklists While Editing Records in LWR Sites
Enable or Disable a Modernized Record Experience in Aura Sites in Your Sandbox Environment
Customize URLs for Accounts and Contacts to Improve SEO (Beta)
Customize Your Einstein AI-Generated Search Answer Settings
Help Partners Draft Sales Emails Quickly
Site Performance
Improve the Performance and Scalability of LWR Sites with Experience Delivery (Pilot)
Update References to Your Force.com Site URLs
Load Cached Visualforce Site Pages Faster
Security and Sharing
Switch to a Single Domain Certificate for Your Salesforce Content Delivery Network
Salesforce Content Delivery Network Is Off by Default for Government Cloud Organizations
Refine Your Experience Cloud Site with New Customer Identity Features
Try a More Flexible Integration Framework for Headless Identity Flows
Assign a New User Permission for Custom Domain Management
Track More Visualforce Site Changes

Field Service

See what’s new in Field Service to help your team deliver on performance and customer service.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Field Service Einstein
Customize the Pre-Work Brief with Prompt Builder
Field Service Resource Management
Enhanced Scheduling and Optimization
Prevent Overlapping Optimization Runs
Adjust Service Appointments with Visiting Hours to Your Local Time Zone
Enhance Service Coverage and Boost Resource Productivity by Scheduling Across Multiple Time Zones
Benefit from Smoother Scheduling and Optimization Services for Overlapping Travel Time Scenarios
Get More Clarity and Resolve Issues Faster with Improved Error Messages
Trace Who Triggered an Optimization in the Optimization Request
Let Dispatchers Easily Set Criteria for Schedule Optimization
Review the History of Scheduling and Optimization Requests with Activity Reports (Beta)
Access Optimization Request Files on Your Own (Beta)
Keep Important Appointments Scheduled During Optimization (Beta)
Create More Precise Travel Time Estimations by Including a Buffer (Beta)
Get More Accurate Scheduling Recommendations with Appointment Insights (Beta)
Work Capacity
Reserve Workforce Capacity in a Service Territory
Work Capacity Limit Relaxation Renamed for Better Clarity to Limit Override
Share Work Capacity Data and Information with Partner Community Dispatchers via Experience Cloud
Field Service Operations
Service Documents
Personalize Service Documents with Embedded Expressions
Asset Management
Minimize Downtime with Proactive Asset Tools
Provision Entitlements with Precision
Link Assets to Multiple Accounts and Contacts
Migrate from Maintenance Plan Frequency Fields to Maintenance Work Rules (Release Update)
Field Service Intelligence
Unlock Insights and Dashboards with Field Service Intelligence
Field Service Customer Engagement
Improve Your Data Security with Automated Deletion of Visual Remote Assistant Video Recordings
Field Service Mobile
Lightning Web Components
Simplify Interactions with Data with Near Field Communication on iOS
Capture the Layout of a Space with Augmented Reality
Give Workers Access to Files with Content Libraries
Track Hours Offline With Time Sheets Priming
Stay on Track with the Field Service Widget (Generally Available)
Get Accurate Site Check-Ins and Check-Outs (Generally Available)
Choose How Mobile Workers Navigate to Destinations
Measure an Object with Augmented Reality
Create Leads and Opportunities from the Field
Upsell Your Business from the Field (Beta)

Industries

Industries solutions shape Salesforce to the needs of your business, reducing the need for you to customize things yourself. Consumer Goods Cloud streamlines delivery and distribution processes with Direct Store Delivery and Van Sales. Optimize service operations in the field with Field Service for Industries. Health Cloud integrates with Milliman Care Guidelines (MCG) to bring industry-standard assessments to Integrated Care Management. Loyalty Management gives marketing managers greater flexibility with Global Promotions Management. Manufacturing Cloud helps manufacturers streamline the process of recovering costs on defective parts from suppliers with Warranty Supplier Recovery. Salesforce for Education helps students plan their degrees better with Intelligent Degree Planning. We also have plenty of changes for Automotive Cloud, Salesforce for Nonprofits, Public Sector Solutions, Industries common features, and much more.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Automotive Cloud
Data Cloud for Automotive Experiences
Evaluate Vehicle and Driver Performance Telematics Data
Monitor E-Vehicle Charger Telematics Data
Connect Data Cloud and Automotive Cloud Using Prebuilt Data Streams
Improve Sales and Service Experiences for Customers Using Calculated Insights
View Telematics Metrics On a Vehicle Page
Visualize Calculated Insights for a Vehicle
Visualize Calculated Insights for an Account
Supplier Recovery Claims
Standardize Supplier Recovery Terms Using Contracts
Automatically Create Supplier Recovery Claims from Dealer Claims
Give Your Suppliers Visibility Into Claims
Manage Claims with an Improved Context Definition
Product Service Campaigns for Vehicle and Parts Recalls
Manage Asset Recalls and Upgrades At Scale
Segment Assets for Product Service Campaigns Easily
Automotive Foundational Enhancements
Help Partners and Customers Launch Actions from the Experience Cloud Site
Specify the External System Name and Identifier for Vehicles and Parts
Track Repair and Maintenance Costs for Assets Using Quotes
Communications Cloud
Consumer Goods Cloud
Consolidate Your Customer Data with Data Cloud for Consumer Goods
Retail Execution
Plan Tours and Start Tours Activities Efficiently
Get Meaningful Recommendations with Account Summarization (Beta)
Capture Store-Related Data Easily
Share Visit is Retiring
New and Changed Objects
Sync Management
Centrally Administer Your Sync Experience
Expedite Sync Using Optimized Named Fetch Trees
Identify Sync Records in Logs Easily with Sync IDs
Process Simultaneous Sync Request Load Efficiently
Improve Support for Solving Sync Issues by Logging Extended Sync KPIs
Include CPU Calculation Time in APEX Calculation
New and Changed Objects in Consumer Goods Cloud Sync
Visual Studio Code Based Modeler
Simplify Contract Customization with Keyword Suggestions
Add Validation Methods in A Few Quick Steps
Deep Link Additional Apps in Your Consumer Goods Cloud Offline Mobile App
Trade Promotion Management
Retain Manually Entered KPI Values for Periods
Download Promotion Data Easily
Share Claim Data With Third-Party Systems
Execute Push Promotions Faster
Improve Promotion Effectiveness with Analytics Dashboards
Upgrade Your CG Managed Package Seamlessly
Manage Permission Sets Efficiently
Other Changes in Consumer Goods Cloud
Energy and Utilities Cloud
Field Service for Industries
Product Service Campaign
Manage Mass Asset Recalls, Modifications, and Upgrades Easily
Segment Assets in Product Service Campaigns Swiftly
Work Order Estimation
Estimate Field Service Work Before You Create Work Orders
Financial Services Cloud
Digital Lending
Give Clients a Self-Serve Loan Application Process
Help Clients Apply for a Loan
Approve or Reject a Loan Application by Using Underwriter Console
Digital Lending—India
Get Digital Lending—India Up and Running with Ease
Increase Speed and Ease of Adoption with Digital Lending—India Sample App
Onboard Loan Applicants Faster with Guided Application Intake
Offer a Smooth Loan Application Review Experience
Reduce the Turnaround Time for a Loan Disbursal
Transaction Dispute Management
Resolve Transaction Disputes Faster with Prebuilt Mastercom® Integration
Business Client Engagement
Discover the Ultimate Owners of Your Business Clients
View Relationships of Your Business Clients
Rollup Definitions for Record Rollups
Create Record Rollup Definitions More Easily
Integration Orchestration (Generally Available)
Streamline Integration Callouts with Integration Orchestration
Visualize Integration Callouts and Manage Them Easily
Group Membership and Households
Use Party Relationship Groups to Create Groups Easily and Efficiently
Visualize Groups or Households with Actionable Relationship Center
Household API Setup
Aggregate and View Salesforce Records in your Financial Planning Tool by Using API
Data Cloud for Financial Services Cloud
Visualize Insights into a Household and its Members
Calculate More Customer Insights
Capture Income and Expenses
View Client Cash Flow Summary
Financial Account Management Standard Objects
Deliver Excellent Banking Service with the Retail Banking Console App
Streamline Communication and Foster Customer Success with the Wealth Management Console App
Manage Your Commercial Banking Activities Efficiently with the Commercial Banking Console App
Get Customer’s Financial Account Information with Standard Objects
Add Flexibility to Financial Accounts in Service Processes with Standard Objects
Get Started Faster with Guided Setups
Get Households Up and Running with Ease
Get Record Rollups Up and Running with Ease
Get Financial Accounts, Financial Account Parties, and Financial Account Transactions Up and Running with Ease
Watch Financial Services Cloud Videos
New and Changed Financial Services Cloud Object Fields
Health Cloud
Einstein for Health Cloud
Automate Assessment Generation With Einstein Generative AI
Home Health Enhancements
Revolutionize Patient Care With Home Health
Optimize Home Visit Scheduling With Manual Resource Assignment
Provide Personalized Care by Recording Patient Preference Order
Streamline Dependent Home Visit Scheduling With a New Flow
Deliver Effective Patient Care With Advanced Group Visit Capabilities
Elevate Scheduler Efficiency With an Improved User Interface
Expedite Your Home Health Setup
Integrated Care Management Enhancements
Access MCG Assessments and Care Guidelines
Create Care Plans Using MCG Assessments
Administer Assessments Suggested from MCG Assessments
Track MCG Assessment History
Update Care Plans Using Care Plan Templates
Automatically Share Care Task Records
Group Benefits in Health Cloud
Boost Sales Productivity with the Group Benefits App
Intelligent Appointment Management Enhancements
Book a Series of Appointments with Multi-Step Scheduling
Reduce Friction in Managing Appointment Changes
Get Enhanced Guidance to Set Up Intelligent Appointment Management
Medication Management Updates
Medication Management Add-On License is Deprecated
Provider Network Management Enhancements
Use Provider Network Management in an App
Use DocuSign to Collect Provider Signature on Applications
Enhance Security with reCAPTCHA
Provider Search Enhancements
View More Relevant Details in Search Result Cards
Improve Provider Search Results with Precise Matching
Get More Control Over Provider Search Data
Get Enhanced Guidance to Set Up Provider Search
Optimize Patient Care by Using Segmentation Insights
Health Cloud Console
View Events, Tasks, and More with the Health Cloud Console App
Health Cloud Managed Package
End of Distribution for the Health Cloud Managed Package
Use Standard Relationship Objects in More Health Cloud Features
Health Cloud Admin Guide
Find the Single Source of Truth for the Health Cloud Admin Guide
Health Cloud Has New and Changed Objects
New and Changed Invocable Actions in Health Cloud
Insurance
Loyalty Management
Global Promotions Management
Add Multidimensional Promotion Rules for Nuanced Business Requirements
Refine Promotion Rule Eligibility Based on a Product’s Attributes
Design Promotion Rules with No Eligibility Requirements
Control Who Can Create Promotions with Ease
Provide Uninterrupted Member Services with Negative Points Balance
Replicate Seasonal and Repetitive Promotions with Minimal Effort
Streamline Program Manager Onboarding
Increase Your Loyalty Program’s Appeal by Partnering with More Brands
Quickly Find Vouchers and Badges When You Design Promotion Setup Rules
New and Changed Objects in Loyalty Management
New Metadata Types in Loyalty Management
Manufacturing Cloud
Data Cloud Features for Manufacturing Cloud
Harmonize Asset and Operator Performance Telematics Data
Share Data Between Manufacturing Cloud and Data Cloud at Scale Using Data Streams
Make Data-Driven Decisions on Assets and Customer Revenue with Calculated Insights
Warranty Supplier Recovery
Establish Contract Terms for Supplier Cost Recovery
Efficiently Create and Edit Supplier Recovery Claims
Manage Supplier Recovery Claims by Efficiently Using the Experience Cloud
Product Service Campaign
Manage Mass Asset Recalls, Services, and Upgrades Efficiently
Identify and Segment Assets in Product Service Campaigns Easily
Estimate Field Service Work and Quote Costs to Customers Easily
Associate Any Sales Agreement with a Contract
Media Cloud
Net Zero Cloud
Insert Questions and Response Placeholders in Microsoft 365 Word to Design Document Templates for ESG Disclosures
Einstein for Net Zero Cloud
Draft ESG Reports by Using Einstein Generative AI
Other Improvements for ESG Report Accuracy Assessment by Using Einstein Generative AI
Export Carbon Calculations for Audit
Track Value Changes in Key Objects and Fields
Simplify Energy Use Data Collection
Grant Energy Use Data Upload and Entry Permissions to Users
New and Changed Objects for Net Zero Cloud
Public Sector Solutions
Enable Constituents to File Social Insurance Claims
Tackle Care Barriers with Care Plans and Goals
Enhance Service Delivery Experience for Public Sector Providers
Efficiently Capture Complete Interaction Notes by Using a Guided Flow
Redetermine Benefit Eligibility When Constituents Recertify for Benefits
Share Performance Indicators and Outcome Results on an Experience Cloud Site
Help Employees Do More on the Employee Experience Cloud Site
IdeaExchange Delivered: Give Inspectors a Link to More Information About a Regulatory Code
IdeaExchange Delivered: Make Follow-Up Visits Easier for Inspectors by Relating Them to the Previous Visit
Set Up Service Excellence Capabilities More Easily
Improvement in Dynamic Assessments
Set Up Licensing and Permitting Flows with Out-of-the-Box Components
Keep Your Benefit Management Flows Up to Date with the Latest Fixes and Improvements
New and Changed Objects in Public Sector Solutions
Metadata API
Referral Marketing
Design Reusable Promotion Templates Aligned with Your Business Goals
Make the Most of the Refreshed Referral Promotion Guided Flow
Save Time with the Revamped Promotion Email Templates
Knock Off the Hassle of Determining the Sender Email Address
Improve Referral Prediction Accuracy by Analyzing Additional Features
Track Advocate Count as a Promotion KPI
Reduce Customer Acquisition Costs by Running Referral Promotions for Your Members
Watch Referral Marketing Videos
New and Changed Objects in Referral Marketing
Salesforce Contracts
Salesforce for Education
Help Students Determine Their Steps to Graduation with Intelligent Degree Planning
Track Academic Advancement with Learner Progress
Compare and Connect Mentors with a Mentee
Migrate from Managed Packages to Education Cloud
Get a Quick View of Admissions Item Status
Assign Appointment Resources Automatically and Efficiently
Draft Questions by Using Einstein for Intake Assessments
Use QR Codes to Facilitate Check-ins
View Learning Details in Learning Summary
Use Fundraising Updates for Advancement
New and Changed Objects in Education Cloud
Salesforce for Nonprofits
Nonprofit Cloud
Fundraising
Program Management
Nonprofit Cloud for Case Management
Nonprofit Cloud for Grantmaking
Quickly Find Salesforce for Nonprofit Managed Package Release Information
Elevate Retirement
foundationConnect Retirement
Vlocity Contract Lifecycle Management
Industries Common Features
Action Launcher
Provide Prompt Customer Service by Quickly Launching Aura Components
Experience Improved Clarity with the Renamed Out-of-the-Box Deployment Feature
Changed Object in Action Launcher
Actionable List Members
Add or Remove Columns in Actionable List Members to View Relevant Information
Improve the Efficiency of List Creators with the Record Status Filter
Streamline the List Creator Workflow with Contextual OmniScripts on Bulk Action Panel
Save Time and Improve Efficiency with Bulk Action Plans
Business Rules Engine
Replace and Delete Subexpressions in Expression Sets Easily
Map Subexpression Variables to Expression Set Resources Efficiently
Use Boolean Data Type in Expression Set Constants
Troubleshoot Large Expression Sets Easily
Change Decision Tables Used in Expression Sets Effortlessly
Easily Create Decision Tables by using Templates
Enhance your Decision Table Logic by using the Does Not Match and Contains Operators
Create Decision Tables that Support Large Number of Rows (Pilot)
Changed Business Rules Engine Objects
Context Service
Automatically Map Context Definition to Standard Objects
Generate Input Mapping Easily for Context Definitions
Specify Context Mapping Intent to Use Different Mapping Types
Use Context Definitions as Mapping Data Source
New Objects in Context Service
Criteria-Based Search and Filter
Enrich the Search Experience on Experience Cloud Sites
Show Search Results in an Interactive Map
Help Users Refine Search Results with Sorting for Cards
Copy and Report On Search Results
Data Processing Engine
Use a CSV File as a Data Source
Add Flexibility to Data Cloud Filter and Join Nodes with All Map Fields
Support for Multiple Writeback Nodes with Data Cloud
Make Smarter Definitions With Formula Nodes for Data Cloud
Metadata API
Einstein Summary
Efficiently Summarize the Information Stored in Object Records
Engagement (Beta)
Efficiently Summarize a Customer Interaction (Beta)
Efficiently Summarize Up To Five Recent Customer Interactions (Beta)
Grantmaking
Effortlessly Launch Complex Grant Applications
Measure the Impact and Success of Grants with Outcome Management
Securely Collaborate on Grantmaking Application Sections
Easily Add Grantmaking Permission Sets to Permission Set Groups
Quickly Delete Individual Applications
New and Changed Objects for Grantmaking
Industry Integration Solutions
Efficiently Deploy Industry Integrations to CloudHub 2.0
Ensure Confidentiality of Parameter Values on Anypoint Platform
Intelligent Document Reader
Optimize Data Extraction by Excluding Rows in Tabular Data
Intelligent Form Reader
Optimize Data Extraction by Excluding Rows in Tabular Data
Interaction Summaries
Efficiently Create and Manage Interaction Notes
New and Changed Objects in Interaction Summaries
List Builder for Data Cloud Segment
Get Better Outreach Results by Suppressing Irrelevant Records
Changed Object in List Builder for Data Cloud Segment
Rollup Definitions for Record Rollups
Work More Intuitively with Record Rollup Definitions UI
Scoring Framework
Efficiently Debug Analytics App Installation Failures with Saved Assets
Service Process Studio
Control Access to Service Processes by Listing Them as Products
Watch the Service Process Studio Video
Timeline
Quickly Deliver Better Customer Insights to Contact Center Agents (CCAs) With Data Graph
Provide Personalized Support to Customers with Summaries on Timeline

Marketing

Salesforce offers three marketing products: Account Engagement (formerly known as Pardot), Engagement (formerly known as Marketing Cloud), and Marketing Cloud Growth edition. Unified Messaging tools support Marketing Cloud Growth and other Salesforce apps.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Marketing Cloud Account Engagement
Send Operational Emails to Opted-Out Prospects Directly from Engagement Studio
Copy Images to a Salesforce CMS Workspace
View Alerts in the Optimizer
Account Engagement API: New and Changed Items
Engage for Gmail Chrome Extension Is Being Retired
Marketing Cloud Engagement
Archived Release Notes
Marketing Cloud Growth
Work More Efficiently with New Access Points on Campaigns
Get More Done with Updated Flow Functionality
Build a Static List Quickly with Campaign Members
Track and Use Data to Inform Your Strategy
Streamline Tasks with Content Creation Enhancements
Make Your Landing Pages More Accessible and Secure
Manage Your SMS Request and Flow Experience
Other Changes in Marketing Cloud Growth
Unified Messaging
Merge Marketing and Service by Migrating from WhatsApp-First Business Messaging to Unified Messaging
Transfer a WhatsApp Conversation from Marketing Cloud Engagement to Service Cloud with Journey Builder
View Analytics for the WhatsApp Session Transfer Activity in Journey Builder
Suppress Promotional WhatsApp Messages During Support Interactions with Journey Builder
Expand the Data Available for Your WhatsApp Engagement Queries in Unified Messaging

Mobile

Configure offline landing pages without code using Mobile Builder for Salesforce Mobile App, which is now generally available. Improve your Mobile Publisher app with new security features and prepare your app for new notification and device operating system requirements. Submit the required Firebase information for push notifications on Android mobile connected apps.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Salesforce Mobile App
Everything That’s New in the Salesforce Mobile App
Configure Offline App Landing Pages Easily with Mobile Builder (Generally Available)
Keep Working While Your Records Download with Background Priming (Beta)
Access the Recent Activity Timeline on the Salesforce Mobile App with Copilot Enabled
Message Customers in the Salesforce Mobile App
Mobile Publisher
Submit Your Mobile Publisher Android App’s Required Firebase Information Before June
Mobile Publisher Android Apps with Managed Public Distribution Are No Longer Updated
Experience Cloud Apps Now Require Android 8 or iOS 16 and Later
Set Up Opt-In Biometric Login for Fast and Secure Experience Cloud App Logins (Beta)
Configure How Your Experience Cloud App Responds to Security Threats
Conceal Sensitive Information When Your Experience Cloud App is in the Background
Binary Upload Is the Default Distribution Method for New Mobile Publisher Apps
Add Links to an Experience Cloud iOS App’s Login Page
Set the Default Method for How Your Experience Cloud App Opens External URLs (Generally Available)
Customize Mobile Publisher Android App Permission Requests to Post Notifications
Simplify Site Navigation on Mobile Publisher for LWR Sites (Beta)
Privacy Manifests Are Now Generated for Experience Cloud iOS Apps
General
Update Your Android Mobile Connected App with Firebase Information Required for Push Notifications

OmniStudio

In Summer ’24, OmniStudio (when the Managed Package Runtime setting is disabled) supports features from OmniStudio for Vlocity, including filling address fields in omniscripts with Google Map data, using Salesforce private connect for HTTP actions in integration procedures, and choosing whether to merge entries within a list in an integration procedure list action. Also, DataRaptor is now Omnistudio Data Mapper. For Winter ’25 upgrades, disable New Order Save Behavior. To prepare for future releases, remove organization and profile standard objects from data mappers, remove OmniStudio components with unlocked packages, and check the impact of the date change in the ADDDAY function return.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Easily and Accurately Complete Address Fields
Make Secure HTTP Outbound Calls to AWS VPC
Remove Duplicates Within a List When Merging Lists
OmniStudio DataRaptor Has a New Name
Configure New Order Save Behavior During Upgrade
Remove Organization and Profile Standard Objects from Data Mappers Used by Customer Portal Users
Change in the ADDDAY Function Output
Remove OmniStudio Components from Unlocked Packages
OmniStudio Minor Releases

Revenue

Automate and scale your revenue operations with a robust portfolio of Revenue Cloud products. Use Revenue Lifecycle Management to empower your organization’s sales and revenue management processes. Salesforce Billing offers efficient resolutions to all invoice processing issues.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Revenue Lifecycle Management
Revenue Lifecycle Management Videos
Product Catalog Management
Use Dynamic Options to Add All Products Based On a Product Classification to a Product Bundle
Maximize Product Reach with Translated Product and Product Category Data
Accurately Represent Monetary Values and Percentages in Product Attributes
Alter Product Attribute Values Through Slider Controls
Personalize Product Catalog Management Objects with Custom Fields
Other Changes in Product Catalog Management
Product Discovery
New and Changed Objects in Product Catalog Management
Connect REST APIs
Salesforce Pricing
Accurately Derive Prices from Products and Assets Using Salesforce Pricing
Automatically Populate Output Variables for Pricing Elements
Easily Update Context Tags
Enhance Pricing Data Security
Tailor Pricing Discounts for Your Business Using Contract-Based Pricing
Monitor Your Pricing Data From the Operations Console
Comprehensively Track Product Cost by Using Cost Books
New Objects in Salesforce Pricing
Connect REST APIs
Product Configurator
Increase Productivity with Actionable Configuration Rules
Create Flexible and Dynamic Sales Packages
Enhance Product Configuration with Additional Data Types
Increase Service Adaptability With Custom Field and Field Mapping Support
New and Changed Objects for Product Configurator
Connect REST APIs
Quote and Order Capture
Transaction Line Editor
Extend Revenue Lifecycle Management With Custom Field Support
Customize Prices for Different Types of Transactions
Craft Professional Quote Documents with Document Builder
Get Better Cost Estimates by Including Tax Information on Orders
Easily Submit Orders for Fulfillment
New and Changed Objects in Quote and Order Capture
Asset Lifecycle
Assetize Orders Flow
Use Contract Pricing to Apply Prices and Discounts
Create Contract Prices and Discounts Using a Flow
Visualize Your Quote and Order Changes
Asset Conversion Tool for Transitioning from Subscription Management to Revenue Lifecycle Management
Customer Community and Customer Community Plus Support for Asset Lifecycle
Managed Asset Viewer
Dynamic Revenue Orchestrator (Generally Available)
Enable Dynamic Revenue Orchestrator for Your Org
Set Up Permissions and Licenses
See Your Fulfillment at a Glance from the Home Page
Define How Order Line Items Decompose
Design Orchestration Graphically
Configure Mapping for Fields and Attributes
Monitor Decomposition During Fulfillment
View Fulfillment While it Happens
Keep Track of Items in Jeopardy
Manage Fallout
New Objects in Dynamic Revenue Orchestrator
New Metadata Type in Dynamic Revenue Orchestrator
New Invocable Action in Dynamic Revenue Orchestrator
Salesforce Billing
Improved Clean Up Process for Invoice Runs

Sales

Boost your sales teams’ results with new Einstein features, more actions, and improved performance and setup experiences. Sales rep’s get a boost to their productivity with standard and custom list view actions in the Account, Contact, and Lead Intelligence views. Sales teams have a bird’s-eye view of their conversations with customers with Conversation Signals. Sales managers have more flexibility in how they view forecasts. Enablement has an improved test and deploy experience for sales programs. And in Salesforce Maps, users experience better performance when plotting for high-volume data.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Einstein for Sales
Draft Personalized Sales Emails with Einstein
Control Whether Users Can Enter Their Own Sales Email Prompt Instructions
Einstein Automated Contacts Is Being Retired in February 2025
Relationship Selling
Visualize Key Contacts on the Buyer Relationship Map
Add Company and Buyer Information to Contacts Automatically
Sales Foundations
Contacts
Create Contacts Automatically from Email and Calendar Interactions
Enhance Your Contact Information Automatically
Activities
Return to Your To Do List Exactly as You Left It
Organize and Find Records Easily with Personal Labels
See More Valuable Information in Seller Home
IdeaExchange Delivered: Save Time with More Actions in the Intelligence Views
Einstein Conversation Insights
See the Topics That Matter Most to Your Customers with Sales Signals
Configure Custom Insights with Generative Conversation Insights
Use Einstein Conversation Insights with Single User Meetings
Share Edit Access for Record Collections with Other Users
Access More Dashboard Improvements
Sales Engagement
Use Screen Flows as Cadence Steps in Cadence Builder 2.0
Create More Customized Sales Playbooks in Cadence Builder 2.0
Save Time by Creating Email Templates with Cadences
Easily Organize Cadence Builder 2.0 Cadences
Cadence Builder Classic Is Being Retired
Revenue Intelligence
Navigate Revenue Insights Dashboards More Easily
Use Custom Fiscal Forecasts in Revenue Insights
Increase Your Deal Potential with Lead Data in Einstein Account Management
Access Your Revenue Insights Resources in One Place
Get Your Revenue Data Even Faster
Monitor Your Revenue Insights Installations and Upgrades
Collaborative Forecasts
View Forecasts Grouped How It Makes Sense to You
Pipeline Inspection
Save Time with More Actions in Pipeline Inspection
Identify Potentially Risky Contacts on Deals
Sales Programs and Partner Tracks with Enablement
Provide Users with Coaching-Inspired Feedback Driven by Einstein Generative AI
Make Your Enablement Goals More Effective with Advanced Milestone Options
Get Transparency on Your Goal Progress with Itemized Progress Details
Help Users Discover and Complete Enablement Program Goals on Time
Develop, Test, and Deploy Enablement Programs and Measures More Easily
Tailor Your Enablement Programs to Your Company’s Preferred Content System – Developer Preview
Other Changes in Enablement
Partner Relationship Management
Help Partners Send Personalized Sales Emails Fast
Sales Performance Management
Salesforce Maps and Salesforce Maps Advanced
Preview an Enhanced User Experience
Changes Afoot for Custom Data Sources
Sales Planning
Data Sources Management
Segmentation
Territory Planning
Quota Planning
Limited Availability of Original Sales Planning
Sales Territories (Formerly Enterprise Territory Management)
Enterprise Territory Management Is Now Sales Territories
Compensate Reps Based on Effective Territory Coverage Dates
Email, Calendar, and Integrations
Einstein Activity Capture
Understand Downloaded User Connection Reports Quickly
Outlook and Gmail Integration
Enter Generative AI Instructions to Create Sales Emails in Email Integrations
Salesforce Inbox (Retired)
Inbox Mobile Was Retired
Salesforce for Outlook (Retiring)
Salesforce for Outlook Is Now Being Retired in December 2027
Sales Cloud Everywhere
See the Fields You Want in Sales Cloud Everywhere
Focus on the Right Records and Personalize Your Workspace
Other Changes in the Sales Cloud
Enable New Order Save Behavior (Release Update)

Salesforce CMS

Clone any content type and its variants, add an API name when you create an enhanced CMS workspace and content, and work with CMS content previews.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Save Time with Content Record Cloning in Your Enhanced CMS Workspace
Preview Custom Content Types in Enhanced CMS Workspaces
Preview CMS Content as a Guest or Authenticated User
Secure Linked Sources in Salesforce CMS Content with Trusted URLs
Add an API Name to New Enhanced CMS Workspaces and Content

Salesforce Flow

Compose intelligent workflows with Flow Builder and Flow Orchestration. Integrate across any system with Flow Integration.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Flow Integration
Flow Builder Updates
Let Einstein Build a Draft Flow for You (Beta)
Screen Flow Updates
IdeaExchange Delivered: Collect User Input to Build a List of Records from a Screen (Generally Available)
IdeaExchange Delivered: Empower Users to Fill in Addresses More Quickly with the New Search Field in the Address Screen Component
IdeaExchange Delivered: Require User Input in the Address Screen Component
Update Choices on a Screen in Real Time with Reactive Collection Choice Sets
Troubleshoot Screen Flows Faster with More Detailed Error Messages
Restrict User Input on Screen Components with the Disabled and Read Only Fields
Update Records Using the State and Country Codes Selected in Address Screen Components
Run and Use the Results of an Autolaunched Flow on the Same Screen with the New Action Button Component (Beta)
Other Improvements in Screen Flow Components
User Experience Updates
Find the Type of Automation to Build with Ease
View Your Elements by Label in the Flow Builder Toolbox
Build Flows More Easily with Auto-Generated Element Names
Find and Select Flow Resources More Easily in More Elements
Use the Enhanced Action and Subflow Panel in Flow Builder
Transform Your Data in Flows (Generally Available)
Configure Conditions More Easily with Is Blank and Is Empty Operators in Flows
Check for Duplicates Before Creating Records in a Flow
Flow Marketing Cloud
End a Flow for a User at Any Point with Exit Rules
Wait for Specific Link Clicks with the Wait Until Event Element
Access Data Graph Attributes in Your Campaign Flows
View Detailed Flow Execution Data
Debug Segment-Triggered Flows
Package Segment and Form-Triggered Flow Templates
Flow Debugging
Run Tests for Data Cloud-Triggered Flows
Debug Scheduled Flows More Successfully
Flow Runtime
Flow and Process Run-Time Changes in API Version 61.0
Flow Management
Manage Your Flows More Efficiently with the Automation Lightning App
Fine-Tune Access to Elements in Flow Builder
Have Unlimited Paused and Waiting Flows
Organize Your Flows Based on Categories and Subcategories That You Define
Flow Actions
Lock and Unlock Records with an Action
Use the New Toggle for Flow Action Inputs with Explicit Default Values
Configure a Secure Connection with MuleSoft in Setup (Generally Available)
Use Threading Tokens in Emails
Flow and Process Release Updates
Enable EmailSimple Invocable Action to Respect Organization-Wide Profile Settings (Release Update)
Enforce Sharing Rules when Apex Launches a Flow (Release Update)
Prevent Guest User from Editing or Deleting Approval Requests (Release Update)
Restrict User Access to Run Flows (Release Update)
Enable Secure Redirection for Flows (Release Update)
Enforce Rollbacks for Apex Action Exceptions in REST API (Release Update)
Run Flows in User Context via REST API (Release Update)
Evaluate Criteria Based on Original Record Values in Process Builder (Release Update)
Make Flows Respect Access Modifiers for Legacy Apex Actions (Release Update)
Disable Access to Session IDs in Flows (Release Update)
Enable Partial Save for Invocable Actions (Release Update)
Improve Scheduled Flow Performance with Updated Limits
Sort Apex Batch Action Results by Request Order (Release Update)
Enforce Permission Requirements Defined on Built-In Apex Classes Used as Inputs (Release Update)
Flow Orchestration
Suspend and Resume an Orchestration
Resume a Failed Orchestration
Select the Orchestration Work Item to Complete
Use Omni-Channel Routing with Work Items
Configure Conditions More Easily with the Is Blank Operator in Orchestrations
Other Improvements

Security, Identity, and Privacy

External Client App Manager, OAuth 2.0 token exchange handlers, and Event Log File Browser are each now available in Setup. Also, external client apps now support a bunch of new OAuth flows. Give users access to manage custom domains with a new, more targeted user permission. Create uninterrupted user experiences across Salesforce and custom interfaces with the new Single-Access UI Bridge API. Access your Data Cloud encryption policy status from the Security Center Encryption Policy metric. Scratch orgs on Salesforce Edge Network use partitioned domains. And Android mobile connected apps now require the Admin SDK private key and project ID from a Google Firebase project.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Salesforce Backup
Set a Custom Backup Schedule
Add Read-Only Objects to Your Backup Policy
Domains
Update References to Your Previous Salesforce Domains
Identify Redirections for Your Instanced My Domain Hostnames
Grant Specific Permission to Manage Custom Domains
Maximize Availability with Partitioned Domains in More Orgs
Identity and Access Management
Customize SMS One-Time Password Delivery for Experience Cloud Sites (Beta)
Brand the Welcome Email for Passwordless Registration
Create External Client Apps While Maintaining Security and Defined User Roles
Use More OAuth Features with External Client Apps
Integrate Custom App Experiences with the Salesforce UI
Create Token Exchange Handlers More Easily
Migrate to a Multiple-Configuration SAML Framework (Release Update)
Enter New Firebase Information Required for Android Push Notifications
Use REST API for Access to External Client App OAuth Consumer Credentials (Release Update)
Verify Email Addresses to Meet the Email Verification Requirement
Stay on Top of MFA Compliance
Forced Login is Permanently Disabled in Winter ’25
Identify the Origin IP Address for Logins with One or More Proxies
Password Reset Login Subtype Label Is Changed
Enable Embedded Login
Take Advantage of Apex Enhancements for Processing JSON Web Tokens (JWTs)
Use the Token Exchange Flow with More Identity Providers
Privacy Center
Get Ready to Retain Data with Privacy Center
UI Text and Functionality Improvements in Privacy Center
Permission Requirements for the Consent Event Stream Are Enforced
Salesforce Shield
Event Monitoring
Query Low-Latency Event Data with Event Log Objects (Beta)
Access and Download Event Log File Data with the Event Log File Browser (Generally Available)
Download Up to 1 Year of Event Log Files
Track Network Performance Metrics
Identify Instanced Hostname Redirections
Field Audit Trail
Audit Net Zero Cloud Field Changes
Shield Platform Encryption
Encrypt Grantmaking Compliant Data Sharing Comments
See Fewer Encryption Statistics and Sync Timeouts
Access the Bring Your Own Key Pages with Assistive Technologies
Encrypt Application Form Seller Item Fields
Encrypt Party Income and Party Expense Fields
Encrypt Party Financial Liability, Party Financial Asset, and Party Financial Asset Lien Fields
Security Center
Create Custom Metrics in Security Center (Beta)
View Pertinent Data with an Enhanced Security Center Dashboard Page
View Your Data Cloud Encryption Policy Status from the Security Center Encryption Policy Metric
Other Changes
Allow Only Trusted Cross-Org Redirections (Release Update)
Adopt Updated Content Security Policy (CSP) Directives (Release Update)
Review and Resolve Blocked External Redirections
IdeaExchange Delivered: Limit Who Receives Notifications About Certificate Expiration
Control Which HTTP Status Codes Refresh Access Tokens for Named Credentials
Create 3072-Bit Sized Certificates
Audit More Changes to Salesforce Sites and Visualforce Sites
Enjoy Faster Load Times for Cached Salesforce Site Pages
The BrowserId_sec Cookie Was Removed

Service

Check out new features that enable customer service agents to work faster and more productively across customer service channels.

FEATURE	ENABLED FOR USERS	ENABLED FOR ADMINISTRATORS/​DEVELOPERS	REQUIRES ADMINISTRATOR SETUP	CONTACT SALESFORCE TO ENABLE
Discover Service Capabilities with My Service Journey (Beta)
Einstein for Service
Einstein Conversation Mining
Track Key Trends and Top Contact Reasons Across More Channels
Einstein for Feedback Management
Get Insightful Perspectives from Summaries of Survey Responses
Get Deeper Insights from Survey Responses
Einstein Work Summaries
Catch Up with Midconversation Summaries in Five More Languages
Service Intelligence
Get Your Service Intelligence Data Even Faster
Monitor Your Service Intelligence Installations and Upgrades
Access Your Service Intelligence Resources in One Place
Help Agents Predict Time to Resolve Cases
View Contact Center Metrics on Enhanced Dashboards
Simplify Service Intelligence Permission Sets
Service Catalog
Run Catalog Items for Contacts in Service Console
Make Catalog Items Available On External Sites with Lightning Out
Provide Guest User Access to Service Catalog
Integrate Service Catalog with Knowledge
Einstein for Service Catalog (Beta)
Drive Case Resolution in Service Catalog with AI (Beta)
Share Catalog Item Links to Customers with Einstein Copilot (Beta)
Channels
Email
Transition to the Lightning Editor for Email Composers in Email-to-Case (Generally Available) (Release Update)
Disable Ref ID and Transition to New Email Threading Behavior (Release Update)
Catch Up On Emails Quickly with Einstein Email Summaries (Generally Available)
Enjoy Improved Threading for Emails Sent by Flows
Use Threading Tokens with More Objects
Threading Tokens Are Exempt From Salesforce Org Storage Policy
Manage Visibility for Your Email Routing Address
Messaging
Merge Marketing and Service by Migrating from Enhanced WhatsApp to Unified Messaging
Message Your Customers from the Salesforce Mobile App
Say Goodbye to Standard WhatsApp Channels
Upgrade SMS and Facebook Messenger Channels from Standard to Enhanced
Block Sensitive Data in Enhanced Messaging, Messaging for In-App and Web, and Voice Transcripts
Use Status-Based Capacity with Messaging (Beta)
Register SMS Long Codes in Setup
Create a Custom UI Solution for Messaging for In-App and Web (Beta)
Messaging Components
Agent Messaging Experience
Track Who Ends Enhanced Messaging Sessions
Activate or Deactivate Sensitive Data Rules from the Rules List View
Einstein Conversation Mining is Now Available in Messaging for In-App and Web
Access to Sensitive Data Rules is Restricted to Admins
Route Data to Objects in Partner Messaging (Beta)
Set a More Informative Channel Type in Partner Messaging (Beta)
Customize the Partner Messaging Channel Setup Experience Using Icons (Beta)
The Minimize Chat Window Button Is Relocated in Messaging for Web
Messaging for Web Development
Send Automated Notifications in Partner Messaging Channels (Beta)
Voice
Reassign Agents to Queues on the Fly
Get Midconversation Summaries for Voice in Five More Languages
Protect Sensitive Data by Masking Customer Phone Numbers
Identify and Backfill Missing Call Transcripts in Bulk
Take Calls from Preferred Audio Devices
Security Increased for Authenticating Users in Amazon Connect with SSO
Resolve Common Status Conflicts Between Omni-Channel and Amazon Connect
Toggle Between Callers and Put Other Agents on Hold in Multi-Party Calls
Troubleshoot Failures During Amazon Contact Center Creation
Customize When to the Apply Sales Engagement Automatic Task Creation Feature
Use an Apex-Defined Variable for All Intelligence Signal Types (Release Update)
Pass the Conversation Intelligence Rule Name as Input to a Flow (Release Update)
Show an Accurate Call-Recording State in Omni-Channel
Control the Enhanced Conversation Component’s Height in the Voice Call Record Page
Disable CTR Sync for Voice Call Records
Get the Latest Enhancements for Your Amazon Connect Contact
Social Media
Social Customer Service Starter Pack Is Being Retired
Chat
Legacy Chat Is Being Retired
Channel Tools
Authenticate Messaging for Web in Channel Menu with User Verification
The Search Individual Flow Action Is Now Generally Available
Knowledge
Unify Knowledge from Various Sources in Salesforce (Generally Available)
Turn On Lightning Article Editor and Article Personalization for Knowledge (Release Update)
Run the Lightning Knowledge Migration Tool
Routing
IdeaExchange Delivered: Support Customers While on the Go with Omni-Channel for Mobile (Beta)
Stay Logged In to Omni-Channel When Using Multiple Tabs
Route Orchestration Work Items with Omni-Channel
Pause Messaging Sessions with Omni-Channel Status-Based Capacity (Beta)
Feedback Management
Do More with an Enhanced Data Mapper Page
Survey Invitations View in Contact Activity Tab Is No Longer Supported
Scheduled Reminders
Boost Participation for Upcoming Events with Scheduled Reminders
Industries in Service Cloud
Extend Your Service Cloud Implementation with Service Innovations from Industries
Create Rules with Business Rules Engine