Salesforce Government Cloud public sector solutions offer dedicated instances known as Government Cloud Plus and Government Cloud Plus – Defense. These instances are built on Salesforce Customer 360, featuring both Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS) offerings.

Key Features:

• Mission Impact and Usage:
  • Designed for U.S. federal, state, and local government customers, U.S. government contractors, and Federally Funded Research and Development Centers (FFRDCs).
  • Tailored for mission impact, ensuring a dedicated environment for government operations.
• Security Accreditations:
  • Government Cloud Plus:
    • FedRAMP High Provisional Authority to Operate (P-ATO) from the Joint Authorization Board (JAB).
    • DoD IL4 PA, IRS 1075, and NIST SP 800-171 attestations.
  • Government Cloud Plus – Defense:
    • FedRAMP High P-ATO from the JAB.
    • DoD IL5 PA, IRS 1075, and NIST SP 800-171 attestations.
• Parity and Accreditation Standards:
  • Strives to maintain parity with commercial cloud products, but differences may exist due to accreditations, and customers can choose to accept associated risks.

Scale and Secure Apps on a Compliant Government Cloud:

• Built for Government:
  • Dedicated environments for U.S. government agencies and contractors, including federal, state, local, defense, and intelligence organizations.
• Unlock Compliance:
  • Meet compliance requirements such as FedRAMP High, IRS 1075, and DoD Impact Level 4 and 5 (IL4 and IL5).
• Security-First Infrastructure:
  • Built on AWS GovCloud, a leading FedRAMP-authorized cloud, meeting stringent data security demands.
• Innovate Faster:
  • Save time and money with best-practice industry apps and no-code tools.
• Operate with Confidence:
  • Unlock real-time insights into system and security performance.

Government Cloud Plus for Public Sector:

• Customize Government Solutions:
  • Tailor solutions with industry apps and consulting partners.
• Challenges Faced by Government and Government Contractors:
  • Handling and protecting sensitive data amidst increasing cybersecurity threats.
  • Meeting compliance mandates in an evolving regulatory landscape.
• Role of FedRAMP:
  • Mandates a standardized approach to security assessment and authorization for cloud products and services.
• Government Cloud Plus Benefits:
  • Dedicated instance for U.S. government, addressing security and compliance needs.
  • Specifically designed for FedRAMP High and DoD IL4-authorized government cloud platform.

Unique Aspects of Government Cloud Plus:

• Designed for Government Agencies and Contractors:
  • Tailored for U.S. government agencies and contractors to scale and secure apps on a FedRAMP High and DoD IL4-authorized government cloud platform.
• Differentiation from Standard Cloud Offerings:
  • Specifically designed to help U.S. government agencies scale and secure apps on a FedRAMP High and DoD IL4-authorized government cloud platform.
• Government Cloud Plus – Defense:
  • Physically dedicated and isolated infrastructure for the Department of Defense.
  • Includes security enhancements for handling DoD Impact Level 5 (IL5) data.

Compliant Environment and Security Measures:

• Strong Encryption:
  • Full data encryption at rest and end-to-end encryption, ensuring data security.
• Ongoing Security Vigilance:
  • Rigorous security monitoring aligned with FedRAMP and DoD requirements.
  • Annual third-party assessments (3PAO) to evaluate security controls.

Drive Adoption and Salesforce FedRAMP:

• Maximize Salesforce ROI:
  • Guidance and best practices from Premier Success Plans to speed up team adoption.
• U.S. Citizen Support Team:
  • 24×7 expertise from a U.S. Citizen support team.
• Technical Account Manager(s):
  • Personalized guidance from designated Technical Account Manager(s).
• Proactive Monitoring:
  • Ensure stability and security with Proactive Monitoring from Signature.

Salesforce FedRAMP Overview:

• Federal Risk and Authorization Management Program (FedRAMP):
  • U.S. Federal government program standardizing security assessment, authorization, and continuous monitoring for cloud products and services.

Salesforce Usage in the U.S. Government:

• Example: U.S. Department of Veteran Affairs (VA):
  • Salesforce is leveraged by federal government agencies like the U.S. Department of Veteran Affairs for various projects.

Salesforce Government Cloud Public Sector Solutions

Content updated February 2022.

Related Posts

Health Cloud Brings Healthcare Transformation

Following swiftly after last week's successful launch of Financial Services Cloud, Salesforce has announced the second installment in its series Read more

PII Explained

Personal Identifiable Information (PII) is defined as: Any representation of information that permits the identity of an individual to whom Read more

Case Study: Health Payer/Provider Onboarding/Network Growth

After doing their initial Sales Cloud implementation and SAP integration over 12 years ago, this company was only leveraging Salesforce Read more

Public Sector Salesforce Solutions

Public Sector Solutions revolutionize public service delivery through flexible and secure e-government tools supporting both service providers and constituents. Designing Read more