How and When Do Features Become Available?

Some features in Spring ’24 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality. Salesforce Summer 24 Release Schedule.

Salesforce Overall Summer 24 Release Schedule

Learn about new features and enhancements that affect your Salesforce experience overall.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Updates to Translated Terminology
General Enhancements
Create and Verify Your Default No-Reply Organization-Wide Email Address to Send Email (Release Update)check icon indicating true
Enable LWC Stacked Modals (Release Update)check icon indicating true
Add the New Setup Domain (not immediately available)check icon indicating true
Prepare for Restrictions on Salesforce Cookie Usecheck icon indicating true
Temporarily Opt Out of Google Chrome Storage Partitioningcheck icon indicating true
MFA Is On by Default for Direct Logins to Production Orgscheck icon indicating true
Salesforce Admins Get In-App Reminders If MFA Is Turned Offcheck icon indicating true
Better Error Handling for Outdated Pages in Lightning Experience (not immediately available)check icon indicating true
See Improved Contrast in Focus Statescheck icon indicating true
Monitor Net Zero Cloud Changes with Field History Trackingcheck icon indicating true
Work More Efficiently with the Improved Your Account Interfacecheck icon indicating true
Find and Buy Salesforce Products Faster with the Improved Product Catalogcheck icon indicating true
Experience Improved Performance for Big Objects
Salesforce Scheduler
Invite Customers to Enroll in Group Service Appointmentscheck icon indicating true
Enable Unauthenticated Users to Modify Service Appointmentscheck icon indicating true
Generate Personalized Appointment Invitation Emails with Prompt Buildercheck icon indicating true
Other Changes to Salesforce Schedulercheck icon indicating true
New Connect REST API Resource in Salesforce Schedulercheck icon indicating true
Einstein Search
IdeaExchange Delivered: Improve Search for Users with Search Manager (Generally Available)
Other Improvements in Search Managercheck icon indicating true
Provide Relevant Results with Objects to Always Search in Search Manager (Generally Available)check icon indicating true
Ensure Security in Search with Search Managercheck icon indicating true
Improve Search with Insights from Search Analytics (Pilot)check icon indicating true
See More Results with Advanced Lookup Searchcheck icon indicating true
Salesforce Data Pipelines
Access Your Snowflake Data Using VPC on AWS (Pilot)check icon indicating true
Optimize Recipes That Use the Local Salesforce Connection (Pilot)check icon indicating true
Salesforce Summer 24 Release Schedule

Analytics Salesforce Summer 24 Release Schedule

Analytics enhancements include new and updated features for Lightning reports and dashboards, Data Cloud reports and dashboards, CRM Analytics, Intelligent apps, and Tableau.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Unified Analytics Experiences
Post from CRM Analytics to Slackcheck icon indicating true
Access Any Analytics Collection in Lightning Pagescheck icon indicating true
Data Cloud Reports and Dashboards
Summarize Complex Data with Matrix Reportscheck icon indicating true
Analyze Data from Unified Objects and Related Source Objectscheck icon indicating true
Export More Records from Data Cloud Reportscheck icon indicating true
Build More Granular Reports on Calculated Insightscheck icon indicating true
Unlock Insights from Unstructured Datacheck icon indicating true
Add Calculated Fields to Your Data Cloud Reports with Einstein Generative AIcheck icon indicating true
Use Smart Totals with Formula Fieldscheck icon indicating true
CRM Analytics
Analytics Experience and Visualizations
Amplify Visual Impact In Waterfall Charts with Conditional Formattingcheck icon indicating true
Embed CRM Analytics Dashboards in LWR Sites (Generally Available)check icon indicating true
Get More Functionality with the New Dashboard Lightning Web Component (Generally Available)check icon indicating true
Data Integration
Optimize Recipes That Use the Local Salesforce Connection (Pilot)check icon indicating true
Access Your Snowflake Data Using VPC on AWS (Pilot)check icon indicating true
Intelligent Analytics Appscheck icon indicating true
Tableaucheck icon indicating true
Marketing Cloud Intelligencecheck icon indicating true
Salesforce Summer 24 Release Schedule

Commerce

Commerce Cloud enhancements include new and updated features for B2B and D2C Commerce, Salesforce Order Management, and Salesforce Payments.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Salesforce B2B and D2C Commerce
Switch to an Improved Merchant Experience with the Refreshed Commerce App
Improve the Look and Feel of Your Store with the Refreshed D2C Templatecheck icon indicating true
Commerce Setup
Use Tailored Guided Steps for Quick Store Setupcheck icon indicating true
Get Set Up Quicker with the Updated Commerce Assistantcheck icon indicating true
Activate and Publish a Store Without a Custom Domain
Streamline Store Creation with Smart Defaults
Set Up Person Accounts with One Clickcheck icon indicating true
Share Your Store Setup Experience with In-App Feedbackcheck icon indicating true
Guest Access to D2C Stores Is Automatically Enabledcheck icon indicating true
Include Attachments When Importing Products
Commerce Cart and Checkout
Set Up Checkout Details Quickly with Salesforce Checkout for D2C Storescheck icon indicating true
Automate Your Shipping Setup with Salesforce Checkoutcheck icon indicating true
Provide Shoppers Estimated Delivery Dates at Checkoutcheck icon indicating true
Improve the Shopping Experience with an Add-to-Cart Success Messagecheck icon indicating true
Show the Precise Price Breakdown in the Cart Summarycheck icon indicating true
Give Shoppers More Options with Coupons at Checkoutcheck icon indicating true
Improve Checkout with a Guided Flowcheck icon indicating true
Dynamically Display Cart Information at Checkoutcheck icon indicating true
Commerce Search
Automatically Rebuild Your Search Indexcheck icon indicating true
Get Improved Page Performance with Displayable Product Fields (Beta)check icon indicating true
Sort Products by SKUcheck icon indicating true
Improve Your Browse Experience with the Redesigned Product List Pagecheck icon indicating true
Commerce Intelligence
Drive Business Insights and Grow Revenue with Commerce Intelligencecheck icon indicating true
Get Performance Insights with the Inventory Intelligence Analytics Dashboardcheck icon indicating true
Review Product Behavior with the Product Intelligence Analytics Dashboardcheck icon indicating true
Understand Shopper Behavior with the Shopper Intelligence Analytics Dashboardcheck icon indicating true
Bring Inventory Data into Data Cloud with the Omnichannel Inventory Connectorcheck icon indicating true
Deliver a Personalized Customer Experience Using Data Cloud Segments
Commerce Promotions
Create Promotions with Ease Using a Templatecheck icon indicating true
Entice Customers with Shipping Promotionscheck icon indicating true
Configure Promotion Segments with More Flexibilitycheck icon indicating true
Highlight Promotional Pricing in Your Storecheck icon indicating true
Commerce Components
Blend Social Media into Your Commerce Store with the Social Links Componentcheck icon indicating true
Improve the Shopper Experience with Enhanced Componentscheck icon indicating true
Commerce Store Management
Goals and Recommendations Is Now Part of the Insights and Actions Workspacecheck icon indicating true
Enhance Store Performance with More Recommended Actionscheck icon indicating true
View the History and Status of Accepted Actionscheck icon indicating true
Use Visibility Rules to Manage What Buyers Seecheck icon indicating true
Commerce Dashboards
Analyze Payment Performance with the Commerce Payments Dashboardcheck icon indicating true
Measure the Effectiveness of Your Promotions with the Commerce Promotions Dashboardcheck icon indicating true
Track Your Store’s Financial Health with the Commerce Finance Dashboardcheck icon indicating true
Get Order Summary Entity Data in the Business Overview Dashboardcheck icon indicating true
Additional Commerce Features
Automate Tax Processes with the New Salesforce Tax Solution for Salesforce Checkout (Generally Available)check icon indicating true
Preview Added Products in Your Store Before Activatingcheck icon indicating true
Salesforce Tax Solution Is Renamed Manual Salesforce Tax Solutioncheck icon indicating true
Use a Single Custom Domain for Multiple Commerce Sitescheck icon indicating true
Customize Your Salesforce Content Delivery Network (CDN) Settings for Commerce LWR Storescheck icon indicating true
Salesforce Order Management
Exchange Fulfilled Items Using UI Flowscheck icon indicating true
Bulk-Edit Items on Cancel, Discount, Return, and Return RMA Flowscheck icon indicating true
Salesforce Payments
Simplify Payments Setup Using the Commerce Setup Assistantcheck icon indicating true
Save Time Setting Up a Merchant Account Using Salesforce Checkoutcheck icon indicating true
Get Pay Now with a Payments License Purchased from Your Accountcheck icon indicating true
Offer Shoppers One-Click Checkout with Passwordless Logincheck icon indicating true
Salesforce Summer 24 Release Schedule

Customization

Manage users more easily with the user access, public group, permission set, and permission set group summaries. Give record page users more of what they need where and when they need it with Lightning record page enhancements such as blank space support and visibility rules on individual tabs.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Permissions and Sharing
IdeaExchange Delivered: Get a Summary of a User’s Permissions and Accesscheck icon indicating true
IdeaExchange Delivered: See Where a Public Group Is Usedcheck icon indicating true
IdeaExchange Delivered: See What’s Enabled in Permission Sets and Permission Set Groups (Generally Available)check icon indicating true
IdeaExchange Delivered: Automate and Migrate User Access with User Access Policies (Generally Available)check icon indicating true
Update the Order Field for Existing User Access Policiescheck icon indicating true
IdeaExchange Delivered: Allow Users to Freeze Users and Monitor Login History Without the Manage Users Permissioncheck icon indicating true
Find Content on Managing Users and Data Access in One Placecheck icon indicating true
Lightning App Builder
IdeaExchange Delivered: Use Blank Spaces to Align Fields on Dynamic Forms-Enabled Pagescheck icon indicating true
IdeaExchange Delivered: Set Conditional Visibility for Individual Tabs in Lightning App Buildercheck icon indicating true
Create Rich Text Headings in Lightning App Buildercheck icon indicating true
See Fields in Compact Density When Configuring a Lightning Record Pagecheck icon indicating true
Globalization
Enable ICU Locale Formats (Release Update)check icon indicating true
Conduct Business with New Zimbabwe Gold Currencycheck icon indicating true
Review Updated Label Translationscheck icon indicating true
Evaluate the Impact of the Latest ICU and JDK Locale Updatescheck icon indicating true
General Setup
Fix Formula Syntax Errors with Einstein for Formulascheck icon indicating true
Add New Custom Fields to Dynamic Forms-Enabled Pagescheck icon indicating true
Enforce View Roles and Role Hierarchy Permission When Editing Public List View Visibility (Release Update)check icon indicating true
Register More API Specifications with Support for YAMLcheck icon indicating true
Access More External Data Types with the Custom Adapter for Salesforce Connectcheck icon indicating true
See Required Fields at a Glance on Aura-Based Page Viewscheck icon indicating true
Get Improved Accessibility in List Viewscheck icon indicating true
Get Better Performance for List Viewscheck icon indicating true
See Record Fields in Two Columns on Tabletscheck icon indicating true
See Dynamic Forms-Enabled Lightning Page Information for Custom Fieldscheck icon indicating true
Salesforce Summer 24 Release Schedule

Data Cloud

Ingest, harmonize, unify, and analyze streaming and batch data with Data Cloud. Then use that data to unlock meaningful and intelligent experiences across Customer 360 applications and beyond.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Data Cloud Features Released by Month
AI in Data Cloud
Leverage Alerts to Evaluate the Quality of Your Predictive Modelcheck icon indicating true
Let Einstein Autoselect the Best Factors for Your Use Casecheck icon indicating true
Evaluate Your Model Performance with Activity Metricscheck icon indicating true
Access Models Quicker with the Updated Einstein Studio Navigationcheck icon indicating true
Einstein Studio Legacy Tab Is No Longer Available in Data Cloudcheck icon indicating true
Query Data Graphs for Metadata and Data Using the Data Graphs APIscheck icon indicating true
Get Faster Segment Counts with Approximate Segment Populationcheck icon indicating true
Prioritize Campaigns with Waterfall Segments (Generally Available)check icon indicating true
Data Cloud Related List Enrichments Now Support Accountscheck icon indicating true
Enrich Most Objects in Your Org With Data Cloud Datacheck icon indicating true
Enrich Data Actions Using Data Graphscheck icon indicating true
Look Up Data from DMOs for Your Orgcheck icon indicating true
Bring Inventory Data into Data Cloud with the Omnichannel Inventory Connectorcheck icon indicating true
Customize Web Pages in Real Timecheck icon indicating true
Refine Access with Data Spaces Feature Permissionscheck icon indicating true
Cross Cloud Updates for Data Cloud
Salesforce Summer 24 Release Schedule

Deployment

Check out what’s new in change sets.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
New and Changed Components for Change Setscheck icon indicating true

Development

Whether you’re using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Lightning Components
Get the Latest LWC Changes with LWC API Version 61.0
Build Custom Forms with the ElementInternals Web APIcheck icon indicating true
Update Your Light DOM Components for Improved Slot Forwardingcheck icon indicating true
Call Component Lifecycle Hooks Using Native Browser APIscheck icon indicating true
Use Third-Party Web Components in LWC (Beta)check icon indicating true
Navigate to a URL-Addressable Lightning Web Componentcheck icon indicating true
Control Utilities Within the Utility Barcheck icon indicating true
Confirm Your Components Use Supported Design System Customizationscheck icon indicating true
Be Aware of Base Lightning Component Internal DOM Structure Changes for Future Native Shadow Supportcheck icon indicating true
Class and Style Attributes Render with Extra Whitespacescheck icon indicating true
Lightning Web Security Enablement Rollout Postponedcheck icon indicating true
API Distortion Changes in Lightning Web Securitycheck icon indicating true
Visualforce
Update References to Visualforce Pages Served on Salesforce.comcheck icon indicating true
Apex
Use Cursors for Expanded SOQL Query Result Support (Beta)check icon indicating true
Evaluate Dynamic Formulas in Apex (Beta)check icon indicating true
Use SOQL in Apex with Data Cloud Objectscheck icon indicating true
Consider Field- and Record-Level Access When Using Apex With Data Cloud Objectscheck icon indicating true
Mock SOQL Tests for Data Cloud Objectscheck icon indicating true
Support for Five-Level Parent-to-Child Relationship SOQL Queries in Apexcheck icon indicating true
Make Invocable Actions Easier to Configure with New InvocableVariable Modifierscheck icon indicating true
IdeaExchange Delivered: Monitor Apex Scheduled Jobs More Efficientlycheck icon indicating true
Update the API Version of Abstract or Virtual Classes to Prevent Overriding Private Methodscheck icon indicating true
IdeaExchange Delivered: Monitor Setup Methods Using ApexTestResultcheck icon indicating true
View CronTrigger and Batch Job IDs in Improved Error Messages with Scheduled and Batch Apexcheck icon indicating true
Ensure More Secure Compilation of Apex Classescheck icon indicating true
See Improved Logging When FOR UPDATE Locks Are Releasedcheck icon indicating true
Resolve Unhandled Exceptions Faster with Additional Information in Apex Exception Emailscheck icon indicating true
See Improved Behavior with Custom Exceptionscheck icon indicating true
Support for Standard Fields in the getRelationshipOrder Methodcheck icon indicating true
API
Update API Calls to Use Your My Domain Login URLcheck icon indicating true
Update Records Using External IDs in REST APIcheck icon indicating true
View More Details in the Updated OpenAPI Spec sObjects (Beta)check icon indicating true
Delete the Obsolete Salesforce API Only Systems Integrations User Profilecheck icon indicating true
Benefit from Simplified Org Migration with Automatically Migrated Change Setscheck icon indicating true
Salesforce Platform API Versions 21.0 Through 30.0 Retirement (Release Update)check icon indicating true
Packaging
Use Second-Generation Managed Packaging to Build Data Cloud Appscheck icon indicating true
Quickly Iterate Package Development Using Async Validationcheck icon indicating true
Shorten Package Install Time in Scratch Orgs by Skipping a Handlercheck icon indicating true
Package External Client Apps In Second-Generation Managed Packagescheck icon indicating true
Explore the Updated Documentation for Components in Managed Packagescheck icon indicating true
Development Environments
Data Mask
Access Information About Specific Data Mask Jobcheck icon indicating true
Automate the Running of Data Mask Processes with Job Schedulercheck icon indicating true
Other Improvements to Salesforce Data Maskcheck icon indicating true
Capture a Scratch Org’s Configuration with Scratch Org Snapshots (Generally Available)check icon indicating true
Increase Sandbox Security with Inactive User Freezingcheck icon indicating true
New User Permission: Manage Dev Sandboxescheck icon indicating true
Platform Development Tools
Salesforce CLIcheck icon indicating true
Salesforce Extensions for Visual Studio Codecheck icon indicating true
Code Buildercheck icon indicating true
Einstein for Developers (Beta)check icon indicating true
Deploy Scalable Apps with Scale Centercheck icon indicating true
Plan and Test with Scale Testcheck icon indicating true
Heroku
Extend Your Customer 360 Experiences with Herokucheck icon indicating true
Salesforce Functions
Salesforce Functions Is Being Retiredcheck icon indicating true
Change Data Capture
Receive Change Event Notifications for More Objectscheck icon indicating true
Platform Events
Add Real-Time Event Monitoring Events to a Custom Channelcheck icon indicating true
Standard-Volume Platform Events Are Being Retiredcheck icon indicating true
Streaming API Versions 23.0 Through 36.0 Are Being Retiredcheck icon indicating true
Event Bus
Manage Your Event Subscriptions with Pub/Sub API (Beta)check icon indicating true
Salesforce Summer 24 Release Schedule

Einstein

Supercharge your workforce efficiency with predictive and generative AI.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Einstein Featurescheck icon indicating true
Einstein Platform
Einstein Bots
Get the Information Your Team Needs with Required Responsescheck icon indicating true
Answer Questions Easily with Knowledge and Generative AIcheck icon indicating true
Run Flows in Bot User Context (Release Update)check icon indicating true
View Standard Bot Reports in the Summer ’24 Foldercheck icon indicating true
Einstein Copilot
New and Changed Standard Copilot Actionscheck icon indicating true
Einstein Studio in Data Cloud
Salesforce Summer 24 Release Schedule

Experience Cloud

Customization is key, and Experience Cloud is here to help you deliver. Integrate enhanced LWR sites with Data Cloud to gain deeper insights into site visitor interactions. Elevate your site with new styling features for forms and buttons, streamlined search options, and increased control over the layout and spacing of your LWR sites. Improve your visitor login experience with a new integration framework for headless login and guest user identity flows. Stay productive on the go with a collection of updates to the Mobile Publisher app.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Prepare Your LWR and Aura Sites for Design System Architecture Updatescheck icon indicating true
Upgrade Your App with the Latest Features from Mobile Publisher for Experience Cloudcheck icon indicating true
Aura and LWR Sites
Integrate with Data Cloud to Harness Site Data (Generally Available)check icon indicating true
Customize the Forms and Buttons on Your LWR Site with New Styling Featurescheck icon indicating true
Polish the Layout of Your LWR Site for Every Screen Sizecheck icon indicating true
Configure Search Results Layouts with Search Manager (Generally Available)check icon indicating true
See Updates to Dependent Picklists While Editing Records in LWR Sitescheck icon indicating true
Enable or Disable a Modernized Record Experience in Aura Sites in Your Sandbox Environmentcheck icon indicating true
Customize URLs for Accounts and Contacts to Improve SEO (Beta)check icon indicating true
Customize Your Einstein AI-Generated Search Answer Settingscheck icon indicating true
Help Partners Draft Sales Emails Quicklycheck icon indicating true
Site Performance
Improve the Performance and Scalability of LWR Sites with Experience Delivery (Pilot)check icon indicating true
Update References to Your Force.com Site URLscheck icon indicating true
Load Cached Visualforce Site Pages Fastercheck icon indicating true
Security and Sharing
Switch to a Single Domain Certificate for Your Salesforce Content Delivery Networkcheck icon indicating true
Salesforce Content Delivery Network Is Off by Default for Government Cloud Organizationscheck icon indicating true
Refine Your Experience Cloud Site with New Customer Identity Featurescheck icon indicating true
Try a More Flexible Integration Framework for Headless Identity Flowscheck icon indicating true
Assign a New User Permission for Custom Domain Managementcheck icon indicating true
Track More Visualforce Site Changescheck icon indicating true
Salesforce Summer 24 Release Schedule

Field Service

See what’s new in Field Service to help your team deliver on performance and customer service.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Field Service Einstein
Customize the Pre-Work Brief with Prompt Buildercheck icon indicating true
Field Service Resource Management
Enhanced Scheduling and Optimization
Prevent Overlapping Optimization Runscheck icon indicating true
Adjust Service Appointments with Visiting Hours to Your Local Time Zonecheck icon indicating true
Enhance Service Coverage and Boost Resource Productivity by Scheduling Across Multiple Time Zonescheck icon indicating true
Benefit from Smoother Scheduling and Optimization Services for Overlapping Travel Time Scenarioscheck icon indicating true
Get More Clarity and Resolve Issues Faster with Improved Error Messagescheck icon indicating true
Trace Who Triggered an Optimization in the Optimization Requestcheck icon indicating true
Let Dispatchers Easily Set Criteria for Schedule Optimizationcheck icon indicating true
Review the History of Scheduling and Optimization Requests with Activity Reports (Beta)check icon indicating true
Access Optimization Request Files on Your Own (Beta)check icon indicating true
Keep Important Appointments Scheduled During Optimization (Beta)check icon indicating true
Create More Precise Travel Time Estimations by Including a Buffer (Beta)check icon indicating true
Get More Accurate Scheduling Recommendations with Appointment Insights (Beta)check icon indicating true
Work Capacity
Reserve Workforce Capacity in a Service Territorycheck icon indicating true
Work Capacity Limit Relaxation Renamed for Better Clarity to Limit Overridecheck icon indicating true
Share Work Capacity Data and Information with Partner Community Dispatchers via Experience Cloudcheck icon indicating true
Field Service Operations
Service Documents
Personalize Service Documents with Embedded Expressionscheck icon indicating true
Asset Management
Minimize Downtime with Proactive Asset Toolscheck icon indicating true
Provision Entitlements with Precisioncheck icon indicating true
Link Assets to Multiple Accounts and Contactscheck icon indicating true
Migrate from Maintenance Plan Frequency Fields to Maintenance Work Rules (Release Update)check icon indicating true
Field Service Intelligence
Unlock Insights and Dashboards with Field Service Intelligencecheck icon indicating true
Field Service Customer Engagement
Improve Your Data Security with Automated Deletion of Visual Remote Assistant Video Recordingscheck icon indicating true
Field Service Mobile
Lightning Web Components
Simplify Interactions with Data with Near Field Communication on iOScheck icon indicating true
Capture the Layout of a Space with Augmented Realitycheck icon indicating true
Give Workers Access to Files with Content Librariescheck icon indicating true
Track Hours Offline With Time Sheets Primingcheck icon indicating true
Stay on Track with the Field Service Widget (Generally Available)check icon indicating true
Get Accurate Site Check-Ins and Check-Outs (Generally Available)check icon indicating true
Choose How Mobile Workers Navigate to Destinationscheck icon indicating true
Measure an Object with Augmented Realitycheck icon indicating true
Create Leads and Opportunities from the Fieldcheck icon indicating true
Upsell Your Business from the Field (Beta)check icon indicating true
Salesforce Summer 24 Release Schedule

Industries

Industries solutions shape Salesforce to the needs of your business, reducing the need for you to customize things yourself. Consumer Goods Cloud streamlines delivery and distribution processes with Direct Store Delivery and Van Sales. Optimize service operations in the field with Field Service for Industries. Health Cloud integrates with Milliman Care Guidelines (MCG) to bring industry-standard assessments to Integrated Care Management. Loyalty Management gives marketing managers greater flexibility with Global Promotions Management. Manufacturing Cloud helps manufacturers streamline the process of recovering costs on defective parts from suppliers with Warranty Supplier Recovery. Salesforce for Education helps students plan their degrees better with Intelligent Degree Planning. We also have plenty of changes for Automotive Cloud, Salesforce for Nonprofits, Public Sector Solutions, Industries common features, and much more.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Automotive Cloud
Data Cloud for Automotive Experiences
Evaluate Vehicle and Driver Performance Telematics Datacheck icon indicating true
Monitor E-Vehicle Charger Telematics Datacheck icon indicating true
Connect Data Cloud and Automotive Cloud Using Prebuilt Data Streamscheck icon indicating true
Improve Sales and Service Experiences for Customers Using Calculated Insightscheck icon indicating true
View Telematics Metrics On a Vehicle Pagecheck icon indicating true
Visualize Calculated Insights for a Vehiclecheck icon indicating true
Visualize Calculated Insights for an Accountcheck icon indicating true
Supplier Recovery Claims
Standardize Supplier Recovery Terms Using Contractscheck icon indicating true
Automatically Create Supplier Recovery Claims from Dealer Claimscheck icon indicating true
Give Your Suppliers Visibility Into Claimscheck icon indicating true
Manage Claims with an Improved Context Definitioncheck icon indicating true
Product Service Campaigns for Vehicle and Parts Recalls
Manage Asset Recalls and Upgrades At Scalecheck icon indicating true
Segment Assets for Product Service Campaigns Easilycheck icon indicating true
Automotive Foundational Enhancements
Help Partners and Customers Launch Actions from the Experience Cloud Sitecheck icon indicating true
Specify the External System Name and Identifier for Vehicles and Partscheck icon indicating true
Track Repair and Maintenance Costs for Assets Using Quotescheck icon indicating true
Communications Cloud
Consumer Goods Cloud
Consolidate Your Customer Data with Data Cloud for Consumer Goodscheck icon indicating true
Retail Execution
Plan Tours and Start Tours Activities Efficientlycheck icon indicating true
Get Meaningful Recommendations with Account Summarization (Beta)check icon indicating true
Capture Store-Related Data Easilycheck icon indicating true
Share Visit is Retiringcheck icon indicating true
New and Changed Objectscheck icon indicating true
Sync Management
Centrally Administer Your Sync Experiencecheck icon indicating true
Expedite Sync Using Optimized Named Fetch Treescheck icon indicating true
Identify Sync Records in Logs Easily with Sync IDscheck icon indicating true
Process Simultaneous Sync Request Load Efficientlycheck icon indicating true
Improve Support for Solving Sync Issues by Logging Extended Sync KPIscheck icon indicating true
Include CPU Calculation Time in APEX Calculationcheck icon indicating true
New and Changed Objects in Consumer Goods Cloud Synccheck icon indicating true
Visual Studio Code Based Modeler
Simplify Contract Customization with Keyword Suggestionscheck icon indicating true
Add Validation Methods in A Few Quick Stepscheck icon indicating true
Deep Link Additional Apps in Your Consumer Goods Cloud Offline Mobile Appcheck icon indicating true
Trade Promotion Management
Retain Manually Entered KPI Values for Periodscheck icon indicating true
Download Promotion Data Easilycheck icon indicating true
Share Claim Data With Third-Party Systemscheck icon indicating true
Execute Push Promotions Fastercheck icon indicating true
Improve Promotion Effectiveness with Analytics Dashboardscheck icon indicating true
Upgrade Your CG Managed Package Seamlesslycheck icon indicating true
Manage Permission Sets Efficientlycheck icon indicating true
Other Changes in Consumer Goods Cloudcheck icon indicating true
Energy and Utilities Cloud
Field Service for Industries
Product Service Campaign
Manage Mass Asset Recalls, Modifications, and Upgrades Easilycheck icon indicating true
Segment Assets in Product Service Campaigns Swiftlycheck icon indicating true
Work Order Estimation
Estimate Field Service Work Before You Create Work Orderscheck icon indicating true
Financial Services Cloud
Digital Lending
Give Clients a Self-Serve Loan Application Processcheck icon indicating true
Help Clients Apply for a Loancheck icon indicating true
Approve or Reject a Loan Application by Using Underwriter Consolecheck icon indicating true
Digital Lending—India
Get Digital Lending—India Up and Running with Easecheck icon indicating true
Increase Speed and Ease of Adoption with Digital Lending—India Sample Appcheck icon indicating true
Onboard Loan Applicants Faster with Guided Application Intakecheck icon indicating true
Offer a Smooth Loan Application Review Experiencecheck icon indicating true
Reduce the Turnaround Time for a Loan Disbursalcheck icon indicating true
Transaction Dispute Management
Resolve Transaction Disputes Faster with Prebuilt Mastercom® Integrationcheck icon indicating true
Business Client Engagement
Discover the Ultimate Owners of Your Business Clientscheck icon indicating true
View Relationships of Your Business Clientscheck icon indicating true
Rollup Definitions for Record Rollups
Create Record Rollup Definitions More Easilycheck icon indicating true
Integration Orchestration (Generally Available)
Streamline Integration Callouts with Integration Orchestrationcheck icon indicating true
Visualize Integration Callouts and Manage Them Easilycheck icon indicating true
Group Membership and Households
Use Party Relationship Groups to Create Groups Easily and Efficientlycheck icon indicating true
Visualize Groups or Households with Actionable Relationship Centercheck icon indicating true
Household API Setup
Aggregate and View Salesforce Records in your Financial Planning Tool by Using APIcheck icon indicating true
Data Cloud for Financial Services Cloud
Visualize Insights into a Household and its Memberscheck icon indicating true
Calculate More Customer Insightscheck icon indicating true
Capture Income and Expenses
View Client Cash Flow Summarycheck icon indicating true
Financial Account Management Standard Objects
Deliver Excellent Banking Service with the Retail Banking Console Appcheck icon indicating true
Streamline Communication and Foster Customer Success with the Wealth Management Console Appcheck icon indicating true
Manage Your Commercial Banking Activities Efficiently with the Commercial Banking Console Appcheck icon indicating true
Get Customer’s Financial Account Information with Standard Objectscheck icon indicating true
Add Flexibility to Financial Accounts in Service Processes with Standard Objectscheck icon indicating true
Get Started Faster with Guided Setups
Get Households Up and Running with Easecheck icon indicating true
Get Record Rollups Up and Running with Easecheck icon indicating true
Get Financial Accounts, Financial Account Parties, and Financial Account Transactions Up and Running with Easecheck icon indicating true
Watch Financial Services Cloud Videoscheck icon indicating true
New and Changed Financial Services Cloud Object Fields
Health Cloud
Einstein for Health Cloud
Automate Assessment Generation With Einstein Generative AIcheck icon indicating true
Home Health Enhancements
Revolutionize Patient Care With Home Healthcheck icon indicating true
Optimize Home Visit Scheduling With Manual Resource Assignmentcheck icon indicating true
Provide Personalized Care by Recording Patient Preference Ordercheck icon indicating true
Streamline Dependent Home Visit Scheduling With a New Flowcheck icon indicating true
Deliver Effective Patient Care With Advanced Group Visit Capabilitiescheck icon indicating true
Elevate Scheduler Efficiency With an Improved User Interfacecheck icon indicating true
Expedite Your Home Health Setupcheck icon indicating true
Integrated Care Management Enhancements
Access MCG Assessments and Care Guidelinescheck icon indicating true
Create Care Plans Using MCG Assessmentscheck icon indicating true
Administer Assessments Suggested from MCG Assessmentscheck icon indicating true
Track MCG Assessment Historycheck icon indicating true
Update Care Plans Using Care Plan Templatescheck icon indicating true
Automatically Share Care Task Recordscheck icon indicating true
Group Benefits in Health Cloud
Boost Sales Productivity with the Group Benefits Appcheck icon indicating true
Intelligent Appointment Management Enhancements
Book a Series of Appointments with Multi-Step Schedulingcheck icon indicating true
Reduce Friction in Managing Appointment Changescheck icon indicating true
Get Enhanced Guidance to Set Up Intelligent Appointment Managementcheck icon indicating true
Medication Management Updates
Medication Management Add-On License is Deprecatedcheck icon indicating true
Provider Network Management Enhancements
Use Provider Network Management in an Appcheck icon indicating true
Use DocuSign to Collect Provider Signature on Applicationscheck icon indicating true
Enhance Security with reCAPTCHAcheck icon indicating true
Provider Search Enhancements
View More Relevant Details in Search Result Cardscheck icon indicating true
Improve Provider Search Results with Precise Matchingcheck icon indicating true
Get More Control Over Provider Search Datacheck icon indicating true
Get Enhanced Guidance to Set Up Provider Searchcheck icon indicating true
Optimize Patient Care by Using Segmentation Insightscheck icon indicating true
Health Cloud Console
View Events, Tasks, and More with the Health Cloud Console Appcheck icon indicating true
Health Cloud Managed Package
End of Distribution for the Health Cloud Managed Packagecheck icon indicating true
Use Standard Relationship Objects in More Health Cloud Featurescheck icon indicating true
Health Cloud Admin Guide
Find the Single Source of Truth for the Health Cloud Admin Guidecheck icon indicating true
Health Cloud Has New and Changed Objectscheck icon indicating true
New and Changed Invocable Actions in Health Cloudcheck icon indicating true
Insurance
Loyalty Management
Global Promotions Management
Add Multidimensional Promotion Rules for Nuanced Business Requirementscheck icon indicating true
Refine Promotion Rule Eligibility Based on a Product’s Attributescheck icon indicating true
Design Promotion Rules with No Eligibility Requirementscheck icon indicating true
Control Who Can Create Promotions with Easecheck icon indicating true
Provide Uninterrupted Member Services with Negative Points Balancecheck icon indicating true
Replicate Seasonal and Repetitive Promotions with Minimal Effortcheck icon indicating true
Streamline Program Manager Onboardingcheck icon indicating true
Increase Your Loyalty Program’s Appeal by Partnering with More Brandscheck icon indicating true
Quickly Find Vouchers and Badges When You Design Promotion Setup Rulescheck icon indicating true
New and Changed Objects in Loyalty Managementcheck icon indicating true
New Metadata Types in Loyalty Managementcheck icon indicating true
Manufacturing Cloud
Data Cloud Features for Manufacturing Cloud
Harmonize Asset and Operator Performance Telematics Datacheck icon indicating true
Share Data Between Manufacturing Cloud and Data Cloud at Scale Using Data Streamscheck icon indicating true
Make Data-Driven Decisions on Assets and Customer Revenue with Calculated Insightscheck icon indicating true
Warranty Supplier Recovery
Establish Contract Terms for Supplier Cost Recoverycheck icon indicating true
Efficiently Create and Edit Supplier Recovery Claims
Manage Supplier Recovery Claims by Efficiently Using the Experience Cloud
Product Service Campaign
Manage Mass Asset Recalls, Services, and Upgrades Efficientlycheck icon indicating true
Identify and Segment Assets in Product Service Campaigns Easilycheck icon indicating true
Estimate Field Service Work and Quote Costs to Customers Easilycheck icon indicating true
Associate Any Sales Agreement with a Contractcheck icon indicating true
Media Cloud
Net Zero Cloud
Insert Questions and Response Placeholders in Microsoft 365 Word to Design Document Templates for ESG Disclosurescheck icon indicating true
Einstein for Net Zero Cloud
Draft ESG Reports by Using Einstein Generative AIcheck icon indicating true
Other Improvements for ESG Report Accuracy Assessment by Using Einstein Generative AIcheck icon indicating true
Export Carbon Calculations for Auditcheck icon indicating true
Track Value Changes in Key Objects and Fieldscheck icon indicating true
Simplify Energy Use Data Collectioncheck icon indicating true
Grant Energy Use Data Upload and Entry Permissions to Userscheck icon indicating true
New and Changed Objects for Net Zero Cloudcheck icon indicating true
Public Sector Solutions
Enable Constituents to File Social Insurance Claimscheck icon indicating true
Tackle Care Barriers with Care Plans and Goalscheck icon indicating true
Enhance Service Delivery Experience for Public Sector Providerscheck icon indicating true
Efficiently Capture Complete Interaction Notes by Using a Guided Flowcheck icon indicating true
Redetermine Benefit Eligibility When Constituents Recertify for Benefitscheck icon indicating true
Share Performance Indicators and Outcome Results on an Experience Cloud Sitecheck icon indicating true
Help Employees Do More on the Employee Experience Cloud Sitecheck icon indicating true
IdeaExchange Delivered: Give Inspectors a Link to More Information About a Regulatory Codecheck icon indicating true
IdeaExchange Delivered: Make Follow-Up Visits Easier for Inspectors by Relating Them to the Previous Visitcheck icon indicating true
Set Up Service Excellence Capabilities More Easilycheck icon indicating true
Improvement in Dynamic Assessmentscheck icon indicating true
Set Up Licensing and Permitting Flows with Out-of-the-Box Componentscheck icon indicating true
Keep Your Benefit Management Flows Up to Date with the Latest Fixes and Improvementscheck icon indicating true
New and Changed Objects in Public Sector Solutionscheck icon indicating true
Metadata APIcheck icon indicating true
Referral Marketing
Design Reusable Promotion Templates Aligned with Your Business Goalscheck icon indicating true
Make the Most of the Refreshed Referral Promotion Guided Flowcheck icon indicating true
Save Time with the Revamped Promotion Email Templatescheck icon indicating true
Knock Off the Hassle of Determining the Sender Email Addresscheck icon indicating true
Improve Referral Prediction Accuracy by Analyzing Additional Featurescheck icon indicating true
Track Advocate Count as a Promotion KPIcheck icon indicating true
Reduce Customer Acquisition Costs by Running Referral Promotions for Your Memberscheck icon indicating true
Watch Referral Marketing Videoscheck icon indicating true
New and Changed Objects in Referral Marketingcheck icon indicating true
Salesforce Contracts
Salesforce for Education
Help Students Determine Their Steps to Graduation with Intelligent Degree Planningcheck icon indicating true
Track Academic Advancement with Learner Progresscheck icon indicating true
Compare and Connect Mentors with a Menteecheck icon indicating true
Migrate from Managed Packages to Education Cloudcheck icon indicating true
Get a Quick View of Admissions Item Statuscheck icon indicating true
Assign Appointment Resources Automatically and Efficientlycheck icon indicating true
Draft Questions by Using Einstein for Intake Assessmentscheck icon indicating true
Use QR Codes to Facilitate Check-inscheck icon indicating true
View Learning Details in Learning Summarycheck icon indicating true
Use Fundraising Updates for Advancementcheck icon indicating true
New and Changed Objects in Education Cloudcheck icon indicating true
Salesforce for Nonprofits
Nonprofit Cloud
Fundraising
Program Management
Nonprofit Cloud for Case Managementcheck icon indicating true
Nonprofit Cloud for Grantmakingcheck icon indicating true
Quickly Find Salesforce for Nonprofit Managed Package Release Informationcheck icon indicating true
Elevate Retirementcheck icon indicating true
foundationConnect Retirementcheck icon indicating true
Vlocity Contract Lifecycle Management
Industries Common Features
Action Launcher
Provide Prompt Customer Service by Quickly Launching Aura Componentscheck icon indicating true
Experience Improved Clarity with the Renamed Out-of-the-Box Deployment Featurecheck icon indicating true
Changed Object in Action Launchercheck icon indicating true
Actionable List Members
Add or Remove Columns in Actionable List Members to View Relevant Informationcheck icon indicating true
Improve the Efficiency of List Creators with the Record Status Filtercheck icon indicating true
Streamline the List Creator Workflow with Contextual OmniScripts on Bulk Action Panelcheck icon indicating true
Save Time and Improve Efficiency with Bulk Action Planscheck icon indicating true
Business Rules Engine
Replace and Delete Subexpressions in Expression Sets Easilycheck icon indicating true
Map Subexpression Variables to Expression Set Resources Efficientlycheck icon indicating true
Use Boolean Data Type in Expression Set Constantscheck icon indicating true
Troubleshoot Large Expression Sets Easilycheck icon indicating true
Change Decision Tables Used in Expression Sets Effortlesslycheck icon indicating true
Easily Create Decision Tables by using Templatescheck icon indicating true
Enhance your Decision Table Logic by using the Does Not Match and Contains Operatorscheck icon indicating true
Create Decision Tables that Support Large Number of Rows (Pilot)check icon indicating true
Changed Business Rules Engine Objectscheck icon indicating true
Context Service
Automatically Map Context Definition to Standard Objectscheck icon indicating true
Generate Input Mapping Easily for Context Definitionscheck icon indicating true
Specify Context Mapping Intent to Use Different Mapping Typescheck icon indicating true
Use Context Definitions as Mapping Data Sourcecheck icon indicating true
New Objects in Context Servicecheck icon indicating true
Criteria-Based Search and Filter
Enrich the Search Experience on Experience Cloud Sitescheck icon indicating true
Show Search Results in an Interactive Mapcheck icon indicating true
Help Users Refine Search Results with Sorting for Cardscheck icon indicating true
Copy and Report On Search Resultscheck icon indicating true
Data Processing Engine
Use a CSV File as a Data Sourcecheck icon indicating true
Add Flexibility to Data Cloud Filter and Join Nodes with All Map Fieldscheck icon indicating true
Support for Multiple Writeback Nodes with Data Cloudcheck icon indicating true
Make Smarter Definitions With Formula Nodes for Data Cloudcheck icon indicating true
Metadata APIcheck icon indicating true
Einstein Summary
Efficiently Summarize the Information Stored in Object Recordscheck icon indicating true
Engagement (Beta)
Efficiently Summarize a Customer Interaction (Beta)check icon indicating true
Efficiently Summarize Up To Five Recent Customer Interactions (Beta)check icon indicating true
Grantmaking
Effortlessly Launch Complex Grant Applicationscheck icon indicating true
Measure the Impact and Success of Grants with Outcome Managementcheck icon indicating true
Securely Collaborate on Grantmaking Application Sectionscheck icon indicating true
Easily Add Grantmaking Permission Sets to Permission Set Groupscheck icon indicating true
Quickly Delete Individual Applicationscheck icon indicating true
New and Changed Objects for Grantmakingcheck icon indicating true
Industry Integration Solutions
Efficiently Deploy Industry Integrations to CloudHub 2.0check icon indicating true
Ensure Confidentiality of Parameter Values on Anypoint Platformcheck icon indicating true
Intelligent Document Reader
Optimize Data Extraction by Excluding Rows in Tabular Data
Intelligent Form Reader
Optimize Data Extraction by Excluding Rows in Tabular Data
Interaction Summaries
Efficiently Create and Manage Interaction Notescheck icon indicating true
New and Changed Objects in Interaction Summariescheck icon indicating true
List Builder for Data Cloud Segment
Get Better Outreach Results by Suppressing Irrelevant Recordscheck icon indicating true
Changed Object in List Builder for Data Cloud Segmentcheck icon indicating true
Rollup Definitions for Record Rollups
Work More Intuitively with Record Rollup Definitions UIcheck icon indicating true
Scoring Framework
Efficiently Debug Analytics App Installation Failures with Saved Assetscheck icon indicating true
Service Process Studio
Control Access to Service Processes by Listing Them as Productscheck icon indicating true
Watch the Service Process Studio Videocheck icon indicating true
Timeline
Quickly Deliver Better Customer Insights to Contact Center Agents (CCAs) With Data Graphcheck icon indicating true
Provide Personalized Support to Customers with Summaries on Timelinecheck icon indicating true
Salesforce Summer 24 Release Schedule

Marketing

Salesforce offers three marketing products: Account Engagement (formerly known as Pardot), Engagement (formerly known as Marketing Cloud), and Marketing Cloud Growth edition. Unified Messaging tools support Marketing Cloud Growth and other Salesforce apps.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Marketing Cloud Account Engagement
Send Operational Emails to Opted-Out Prospects Directly from Engagement Studiocheck icon indicating true
Copy Images to a Salesforce CMS Workspacecheck icon indicating true
View Alerts in the Optimizercheck icon indicating true
Account Engagement API: New and Changed Itemscheck icon indicating true
Engage for Gmail Chrome Extension Is Being Retiredcheck icon indicating true
Marketing Cloud Engagement
Archived Release Notescheck icon indicating true
Marketing Cloud Growth
Work More Efficiently with New Access Points on Campaignscheck icon indicating true
Get More Done with Updated Flow Functionalitycheck icon indicating true
Build a Static List Quickly with Campaign Memberscheck icon indicating true
Track and Use Data to Inform Your Strategycheck icon indicating true
Streamline Tasks with Content Creation Enhancementscheck icon indicating true
Make Your Landing Pages More Accessible and Securecheck icon indicating true
Manage Your SMS Request and Flow Experiencecheck icon indicating true
Other Changes in Marketing Cloud Growthcheck icon indicating true
Unified Messaging
Merge Marketing and Service by Migrating from WhatsApp-First Business Messaging to Unified Messaging
Transfer a WhatsApp Conversation from Marketing Cloud Engagement to Service Cloud with Journey Builder
View Analytics for the WhatsApp Session Transfer Activity in Journey Builder
Suppress Promotional WhatsApp Messages During Support Interactions with Journey Builder
Expand the Data Available for Your WhatsApp Engagement Queries in Unified Messaging
Salesforce Summer 24 Release Schedule

Mobile

Configure offline landing pages without code using Mobile Builder for Salesforce Mobile App, which is now generally available. Improve your Mobile Publisher app with new security features and prepare your app for new notification and device operating system requirements. Submit the required Firebase information for push notifications on Android mobile connected apps.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Salesforce Mobile App
Everything That’s New in the Salesforce Mobile App
Configure Offline App Landing Pages Easily with Mobile Builder (Generally Available)check icon indicating true
Keep Working While Your Records Download with Background Priming (Beta)check icon indicating true
Access the Recent Activity Timeline on the Salesforce Mobile App with Copilot Enabledcheck icon indicating true
Message Customers in the Salesforce Mobile Appcheck icon indicating true
Mobile Publisher
Submit Your Mobile Publisher Android App’s Required Firebase Information Before Junecheck icon indicating true
Mobile Publisher Android Apps with Managed Public Distribution Are No Longer Updatedcheck icon indicating true
Experience Cloud Apps Now Require Android 8 or iOS 16 and Latercheck icon indicating true
Set Up Opt-In Biometric Login for Fast and Secure Experience Cloud App Logins (Beta)check icon indicating true
Configure How Your Experience Cloud App Responds to Security Threatscheck icon indicating true
Conceal Sensitive Information When Your Experience Cloud App is in the Backgroundcheck icon indicating true
Binary Upload Is the Default Distribution Method for New Mobile Publisher Appscheck icon indicating true
Add Links to an Experience Cloud iOS App’s Login Pagecheck icon indicating true
Set the Default Method for How Your Experience Cloud App Opens External URLs (Generally Available)check icon indicating true
Customize Mobile Publisher Android App Permission Requests to Post Notificationscheck icon indicating true
Simplify Site Navigation on Mobile Publisher for LWR Sites (Beta)check icon indicating true
Privacy Manifests Are Now Generated for Experience Cloud iOS Appscheck icon indicating true
General
Update Your Android Mobile Connected App with Firebase Information Required for Push Notifications

OmniStudio

In Summer ’24, OmniStudio (when the Managed Package Runtime setting is disabled) supports features from OmniStudio for Vlocity, including filling address fields in omniscripts with Google Map data, using Salesforce private connect for HTTP actions in integration procedures, and choosing whether to merge entries within a list in an integration procedure list action. Also, DataRaptor is now Omnistudio Data Mapper. For Winter ’25 upgrades, disable New Order Save Behavior. To prepare for future releases, remove organization and profile standard objects from data mappers, remove OmniStudio components with unlocked packages, and check the impact of the date change in the ADDDAY function return.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Easily and Accurately Complete Address Fieldscheck icon indicating true
Make Secure HTTP Outbound Calls to AWS VPCcheck icon indicating true
Remove Duplicates Within a List When Merging Listscheck icon indicating true
OmniStudio DataRaptor Has a New Namecheck icon indicating true
Configure New Order Save Behavior During Upgradecheck icon indicating true
Remove Organization and Profile Standard Objects from Data Mappers Used by Customer Portal Userscheck icon indicating true
Change in the ADDDAY Function Output
Remove OmniStudio Components from Unlocked Packages
OmniStudio Minor Releasescheck icon indicating true
Salesforce Summer 24 Release Schedule

Revenue

Automate and scale your revenue operations with a robust portfolio of Revenue Cloud products. Use Revenue Lifecycle Management to empower your organization’s sales and revenue management processes. Salesforce Billing offers efficient resolutions to all invoice processing issues.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Revenue Lifecycle Management
Revenue Lifecycle Management Videoscheck icon indicating true
Product Catalog Management
Use Dynamic Options to Add All Products Based On a Product Classification to a Product Bundlecheck icon indicating true
Maximize Product Reach with Translated Product and Product Category Datacheck icon indicating true
Accurately Represent Monetary Values and Percentages in Product Attributescheck icon indicating true
Alter Product Attribute Values Through Slider Controlscheck icon indicating true
Personalize Product Catalog Management Objects with Custom Fieldscheck icon indicating true
Other Changes in Product Catalog Managementcheck icon indicating true
Product Discoverycheck icon indicating true
New and Changed Objects in Product Catalog Managementcheck icon indicating true
Connect REST APIscheck icon indicating true
Salesforce Pricing
Accurately Derive Prices from Products and Assets Using Salesforce Pricingcheck icon indicating true
Automatically Populate Output Variables for Pricing Elementscheck icon indicating true
Easily Update Context Tagscheck icon indicating true
Enhance Pricing Data Securitycheck icon indicating true
Tailor Pricing Discounts for Your Business Using Contract-Based Pricingcheck icon indicating true
Monitor Your Pricing Data From the Operations Consolecheck icon indicating true
Comprehensively Track Product Cost by Using Cost Bookscheck icon indicating true
New Objects in Salesforce Pricingcheck icon indicating true
Connect REST APIscheck icon indicating true
Product Configurator
Increase Productivity with Actionable Configuration Rulescheck icon indicating true
Create Flexible and Dynamic Sales Packagescheck icon indicating true
Enhance Product Configuration with Additional Data Typescheck icon indicating true
Increase Service Adaptability With Custom Field and Field Mapping Supportcheck icon indicating true
New and Changed Objects for Product Configuratorcheck icon indicating true
Connect REST APIscheck icon indicating true
Quote and Order Capture
Transaction Line Editorcheck icon indicating true
Extend Revenue Lifecycle Management With Custom Field Supportcheck icon indicating true
Customize Prices for Different Types of Transactionscheck icon indicating true
Craft Professional Quote Documents with Document Buildercheck icon indicating true
Get Better Cost Estimates by Including Tax Information on Orderscheck icon indicating true
Easily Submit Orders for Fulfillmentcheck icon indicating true
New and Changed Objects in Quote and Order Capturecheck icon indicating true
Asset Lifecycle
Assetize Orders Flowcheck icon indicating true
Use Contract Pricing to Apply Prices and Discountscheck icon indicating true
Create Contract Prices and Discounts Using a Flowcheck icon indicating true
Visualize Your Quote and Order Changescheck icon indicating true
Asset Conversion Tool for Transitioning from Subscription Management to Revenue Lifecycle Managementcheck icon indicating true
Customer Community and Customer Community Plus Support for Asset Lifecyclecheck icon indicating true
Managed Asset Viewercheck icon indicating true
Dynamic Revenue Orchestrator (Generally Available)
Enable Dynamic Revenue Orchestrator for Your Orgcheck icon indicating true
Set Up Permissions and Licensescheck icon indicating true
See Your Fulfillment at a Glance from the Home Pagecheck icon indicating true
Define How Order Line Items Decomposecheck icon indicating true
Design Orchestration Graphicallycheck icon indicating true
Configure Mapping for Fields and Attributescheck icon indicating true
Monitor Decomposition During Fulfillmentcheck icon indicating true
View Fulfillment While it Happenscheck icon indicating true
Keep Track of Items in Jeopardycheck icon indicating true
Manage Falloutcheck icon indicating true
New Objects in Dynamic Revenue Orchestratorcheck icon indicating true
New Metadata Type in Dynamic Revenue Orchestratorcheck icon indicating true
New Invocable Action in Dynamic Revenue Orchestratorcheck icon indicating true
Salesforce Billing
Improved Clean Up Process for Invoice Runscheck icon indicating true
Salesforce Summer 24 Release Schedule

Sales

Boost your sales teams’ results with new Einstein features, more actions, and improved performance and setup experiences. Sales rep’s get a boost to their productivity with standard and custom list view actions in the Account, Contact, and Lead Intelligence views. Sales teams have a bird’s-eye view of their conversations with customers with Conversation Signals. Sales managers have more flexibility in how they view forecasts. Enablement has an improved test and deploy experience for sales programs. And in Salesforce Maps, users experience better performance when plotting for high-volume data.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Einstein for Sales
Draft Personalized Sales Emails with Einsteincheck icon indicating true
Control Whether Users Can Enter Their Own Sales Email Prompt Instructionscheck icon indicating true
Einstein Automated Contacts Is Being Retired in February 2025check icon indicating true
Relationship Selling
Visualize Key Contacts on the Buyer Relationship Mapcheck icon indicating true
Add Company and Buyer Information to Contacts Automaticallycheck icon indicating true
Sales Foundations
Contacts
Create Contacts Automatically from Email and Calendar Interactionscheck icon indicating true
Enhance Your Contact Information Automaticallycheck icon indicating true
Activities
Return to Your To Do List Exactly as You Left Itcheck icon indicating true
Organize and Find Records Easily with Personal Labelscheck icon indicating true
See More Valuable Information in Seller Homecheck icon indicating true
IdeaExchange Delivered: Save Time with More Actions in the Intelligence Viewscheck icon indicating true
Einstein Conversation Insights
See the Topics That Matter Most to Your Customers with Sales Signalscheck icon indicating true
Configure Custom Insights with Generative Conversation Insightscheck icon indicating true
Use Einstein Conversation Insights with Single User Meetingscheck icon indicating true
Share Edit Access for Record Collections with Other Userscheck icon indicating true
Access More Dashboard Improvementscheck icon indicating true
Sales Engagement
Use Screen Flows as Cadence Steps in Cadence Builder 2.0check icon indicating true
Create More Customized Sales Playbooks in Cadence Builder 2.0check icon indicating true
Save Time by Creating Email Templates with Cadencescheck icon indicating true
Easily Organize Cadence Builder 2.0 Cadencescheck icon indicating true
Cadence Builder Classic Is Being Retiredcheck icon indicating true
Revenue Intelligence
Navigate Revenue Insights Dashboards More Easilycheck icon indicating true
Use Custom Fiscal Forecasts in Revenue Insightscheck icon indicating true
Increase Your Deal Potential with Lead Data in Einstein Account Managementcheck icon indicating true
Access Your Revenue Insights Resources in One Placecheck icon indicating true
Get Your Revenue Data Even Fastercheck icon indicating true
Monitor Your Revenue Insights Installations and Upgradescheck icon indicating true
Collaborative Forecasts
View Forecasts Grouped How It Makes Sense to Youcheck icon indicating true
Pipeline Inspection
Save Time with More Actions in Pipeline Inspectioncheck icon indicating true
Identify Potentially Risky Contacts on Dealscheck icon indicating true
Sales Programs and Partner Tracks with Enablement
Provide Users with Coaching-Inspired Feedback Driven by Einstein Generative AIcheck icon indicating true
Make Your Enablement Goals More Effective with Advanced Milestone Optionscheck icon indicating true
Get Transparency on Your Goal Progress with Itemized Progress Detailscheck icon indicating true
Help Users Discover and Complete Enablement Program Goals on Timecheck icon indicating true
Develop, Test, and Deploy Enablement Programs and Measures More Easilycheck icon indicating true
Tailor Your Enablement Programs to Your Company’s Preferred Content System – Developer Previewcheck icon indicating true
Other Changes in Enablementcheck icon indicating true
Partner Relationship Management
Help Partners Send Personalized Sales Emails Fastcheck icon indicating true
Sales Performance Management
Salesforce Maps and Salesforce Maps Advanced
Preview an Enhanced User Experiencecheck icon indicating true
Changes Afoot for Custom Data Sourcescheck icon indicating true
Sales Planning
Data Sources Managementcheck icon indicating true
Segmentationcheck icon indicating true
Territory Planning
Quota Planningcheck icon indicating true
Limited Availability of Original Sales Planningcheck icon indicating true
Sales Territories (Formerly Enterprise Territory Management)
Enterprise Territory Management Is Now Sales Territoriescheck icon indicating true
Compensate Reps Based on Effective Territory Coverage Datescheck icon indicating true
Email, Calendar, and Integrations
Einstein Activity Capture
Understand Downloaded User Connection Reports Quicklycheck icon indicating true
Outlook and Gmail Integration
Enter Generative AI Instructions to Create Sales Emails in Email Integrationscheck icon indicating true
Salesforce Inbox (Retired)
Inbox Mobile Was Retiredcheck icon indicating true
Salesforce for Outlook (Retiring)
Salesforce for Outlook Is Now Being Retired in December 2027check icon indicating true
Sales Cloud Everywhere
See the Fields You Want in Sales Cloud Everywherecheck icon indicating true
Focus on the Right Records and Personalize Your Workspacecheck icon indicating true
Other Changes in the Sales Cloud
Enable New Order Save Behavior (Release Update)check icon indicating true
Salesforce Summer 24 Release Schedule

Salesforce CMS

Clone any content type and its variants, add an API name when you create an enhanced CMS workspace and content, and work with CMS content previews.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Save Time with Content Record Cloning in Your Enhanced CMS Workspacecheck icon indicating true
Preview Custom Content Types in Enhanced CMS Workspacescheck icon indicating true
Preview CMS Content as a Guest or Authenticated Usercheck icon indicating true
Secure Linked Sources in Salesforce CMS Content with Trusted URLscheck icon indicating true
Add an API Name to New Enhanced CMS Workspaces and Contentcheck icon indicating true

Salesforce Flow

Compose intelligent workflows with Flow Builder and Flow Orchestration. Integrate across any system with Flow Integration.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Flow Integrationcheck icon indicating true
Flow Builder Updates
Let Einstein Build a Draft Flow for You (Beta)check icon indicating true
Screen Flow Updates
IdeaExchange Delivered: Collect User Input to Build a List of Records from a Screen (Generally Available)check icon indicating true
IdeaExchange Delivered: Empower Users to Fill in Addresses More Quickly with the New Search Field in the Address Screen Componentcheck icon indicating true
IdeaExchange Delivered: Require User Input in the Address Screen Componentcheck icon indicating true
Update Choices on a Screen in Real Time with Reactive Collection Choice Setscheck icon indicating true
Troubleshoot Screen Flows Faster with More Detailed Error Messagescheck icon indicating true
Restrict User Input on Screen Components with the Disabled and Read Only Fields
Update Records Using the State and Country Codes Selected in Address Screen Componentscheck icon indicating true
Run and Use the Results of an Autolaunched Flow on the Same Screen with the New Action Button Component (Beta)check icon indicating true
Other Improvements in Screen Flow Componentscheck icon indicating true
User Experience Updates
Find the Type of Automation to Build with Easecheck icon indicating true
View Your Elements by Label in the Flow Builder Toolboxcheck icon indicating true
Build Flows More Easily with Auto-Generated Element Namescheck icon indicating true
Find and Select Flow Resources More Easily in More Elementscheck icon indicating true
Use the Enhanced Action and Subflow Panel in Flow Buildercheck icon indicating true
Transform Your Data in Flows (Generally Available)check icon indicating true
Configure Conditions More Easily with Is Blank and Is Empty Operators in Flowscheck icon indicating true
Check for Duplicates Before Creating Records in a Flowcheck icon indicating true
Flow Marketing Cloud
End a Flow for a User at Any Point with Exit Rulescheck icon indicating true
Wait for Specific Link Clicks with the Wait Until Event Elementcheck icon indicating true
Access Data Graph Attributes in Your Campaign Flowscheck icon indicating true
View Detailed Flow Execution Datacheck icon indicating true
Debug Segment-Triggered Flowscheck icon indicating true
Package Segment and Form-Triggered Flow Templatescheck icon indicating true
Flow Debugging
Run Tests for Data Cloud-Triggered Flowscheck icon indicating true
Debug Scheduled Flows More Successfullycheck icon indicating true
Flow Runtime
Flow and Process Run-Time Changes in API Version 61.0check icon indicating true
Flow Management
Manage Your Flows More Efficiently with the Automation Lightning Appcheck icon indicating true
Fine-Tune Access to Elements in Flow Buildercheck icon indicating true
Have Unlimited Paused and Waiting Flowscheck icon indicating true
Organize Your Flows Based on Categories and Subcategories That You Definecheck icon indicating true
Flow Actions
Lock and Unlock Records with an Actioncheck icon indicating true
Use the New Toggle for Flow Action Inputs with Explicit Default Valuescheck icon indicating true
Configure a Secure Connection with MuleSoft in Setup (Generally Available)check icon indicating true
Use Threading Tokens in Emailscheck icon indicating true
Flow and Process Release Updates
Enable EmailSimple Invocable Action to Respect Organization-Wide Profile Settings (Release Update)check icon indicating true
Enforce Sharing Rules when Apex Launches a Flow (Release Update)check icon indicating true
Prevent Guest User from Editing or Deleting Approval Requests (Release Update)check icon indicating true
Restrict User Access to Run Flows (Release Update)check icon indicating true
Enable Secure Redirection for Flows (Release Update)check icon indicating true
Enforce Rollbacks for Apex Action Exceptions in REST API (Release Update)check icon indicating true
Run Flows in User Context via REST API (Release Update)check icon indicating true
Evaluate Criteria Based on Original Record Values in Process Builder (Release Update)check icon indicating true
Make Flows Respect Access Modifiers for Legacy Apex Actions (Release Update)check icon indicating true
Disable Access to Session IDs in Flows (Release Update)check icon indicating true
Enable Partial Save for Invocable Actions (Release Update)check icon indicating true
Improve Scheduled Flow Performance with Updated Limitscheck icon indicating true
Sort Apex Batch Action Results by Request Order (Release Update)check icon indicating true
Enforce Permission Requirements Defined on Built-In Apex Classes Used as Inputs (Release Update)check icon indicating true
Flow Orchestration
Suspend and Resume an Orchestrationcheck icon indicating true
Resume a Failed Orchestrationcheck icon indicating true
Select the Orchestration Work Item to Completecheck icon indicating true
Use Omni-Channel Routing with Work Itemscheck icon indicating true
Configure Conditions More Easily with the Is Blank Operator in Orchestrationscheck icon indicating true
Other Improvementscheck icon indicating true
Salesforce Summer 24 Release Schedule

Security, Identity, and Privacy

External Client App Manager, OAuth 2.0 token exchange handlers, and Event Log File Browser are each now available in Setup. Also, external client apps now support a bunch of new OAuth flows. Give users access to manage custom domains with a new, more targeted user permission. Create uninterrupted user experiences across Salesforce and custom interfaces with the new Single-Access UI Bridge API. Access your Data Cloud encryption policy status from the Security Center Encryption Policy metric. Scratch orgs on Salesforce Edge Network use partitioned domains. And Android mobile connected apps now require the Admin SDK private key and project ID from a Google Firebase project.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Salesforce Backup
Set a Custom Backup Schedulecheck icon indicating true
Add Read-Only Objects to Your Backup Policycheck icon indicating true
Domains
Update References to Your Previous Salesforce Domainscheck icon indicating true
Identify Redirections for Your Instanced My Domain Hostnamescheck icon indicating true
Grant Specific Permission to Manage Custom Domainscheck icon indicating true
Maximize Availability with Partitioned Domains in More Orgscheck icon indicating true
Identity and Access Management
Customize SMS One-Time Password Delivery for Experience Cloud Sites (Beta)check icon indicating true
Brand the Welcome Email for Passwordless Registrationcheck icon indicating true
Create External Client Apps While Maintaining Security and Defined User Rolescheck icon indicating true
Use More OAuth Features with External Client Appscheck icon indicating true
Integrate Custom App Experiences with the Salesforce UIcheck icon indicating true
Create Token Exchange Handlers More Easilycheck icon indicating true
Migrate to a Multiple-Configuration SAML Framework (Release Update)check icon indicating true
Enter New Firebase Information Required for Android Push Notifications
Use REST API for Access to External Client App OAuth Consumer Credentials (Release Update)check icon indicating true
Verify Email Addresses to Meet the Email Verification Requirementcheck icon indicating true
Stay on Top of MFA Compliancecheck icon indicating true
Forced Login is Permanently Disabled in Winter ’25check icon indicating true
Identify the Origin IP Address for Logins with One or More Proxiescheck icon indicating true
Password Reset Login Subtype Label Is Changedcheck icon indicating true
Enable Embedded Logincheck icon indicating true
Take Advantage of Apex Enhancements for Processing JSON Web Tokens (JWTs)check icon indicating true
Use the Token Exchange Flow with More Identity Providerscheck icon indicating true
Privacy Center
Get Ready to Retain Data with Privacy Centercheck icon indicating true
UI Text and Functionality Improvements in Privacy Centercheck icon indicating true
Permission Requirements for the Consent Event Stream Are Enforced
Salesforce Shield
Event Monitoring
Query Low-Latency Event Data with Event Log Objects (Beta)check icon indicating true
Access and Download Event Log File Data with the Event Log File Browser (Generally Available)check icon indicating true
Download Up to 1 Year of Event Log Filescheck icon indicating true
Track Network Performance Metricscheck icon indicating true
Identify Instanced Hostname Redirectionscheck icon indicating true
Field Audit Trail
Audit Net Zero Cloud Field Changescheck icon indicating true
Shield Platform Encryption
Encrypt Grantmaking Compliant Data Sharing Commentscheck icon indicating true
See Fewer Encryption Statistics and Sync Timeoutscheck icon indicating true
Access the Bring Your Own Key Pages with Assistive Technologiescheck icon indicating true
Encrypt Application Form Seller Item Fieldscheck icon indicating true
Encrypt Party Income and Party Expense Fieldscheck icon indicating true
Encrypt Party Financial Liability, Party Financial Asset, and Party Financial Asset Lien Fieldscheck icon indicating true
Security Center
Create Custom Metrics in Security Center (Beta)check icon indicating true
View Pertinent Data with an Enhanced Security Center Dashboard Pagecheck icon indicating true
View Your Data Cloud Encryption Policy Status from the Security Center Encryption Policy Metriccheck icon indicating true
Other Changes
Allow Only Trusted Cross-Org Redirections (Release Update)check icon indicating true
Adopt Updated Content Security Policy (CSP) Directives (Release Update)check icon indicating true
Review and Resolve Blocked External Redirectionscheck icon indicating true
IdeaExchange Delivered: Limit Who Receives Notifications About Certificate Expirationcheck icon indicating true
Control Which HTTP Status Codes Refresh Access Tokens for Named Credentialscheck icon indicating true
Create 3072-Bit Sized Certificatescheck icon indicating true
Audit More Changes to Salesforce Sites and Visualforce Sitescheck icon indicating true
Enjoy Faster Load Times for Cached Salesforce Site Pagescheck icon indicating true
The BrowserId_sec Cookie Was Removedcheck icon indicating true
Salesforce Summer 24 Release Schedule

Service

Check out new features that enable customer service agents to work faster and more productively across customer service channels.

FEATUREENABLED FOR USERSENABLED FOR ADMINISTRATORS/​DEVELOPERSREQUIRES ADMINISTRATOR SETUPCONTACT SALESFORCE TO ENABLE
Discover Service Capabilities with My Service Journey (Beta)check icon indicating true
Einstein for Service
Einstein Conversation Mining
Track Key Trends and Top Contact Reasons Across More Channelscheck icon indicating true
Einstein for Feedback Management
Get Insightful Perspectives from Summaries of Survey Responsescheck icon indicating true
Get Deeper Insights from Survey Responses
Einstein Work Summaries
Catch Up with Midconversation Summaries in Five More Languagescheck icon indicating true
Service Intelligence
Get Your Service Intelligence Data Even Fastercheck icon indicating true
Monitor Your Service Intelligence Installations and Upgradescheck icon indicating true
Access Your Service Intelligence Resources in One Placecheck icon indicating true
Help Agents Predict Time to Resolve Casescheck icon indicating true
View Contact Center Metrics on Enhanced Dashboardscheck icon indicating true
Simplify Service Intelligence Permission Setscheck icon indicating true
Service Catalog
Run Catalog Items for Contacts in Service Consolecheck icon indicating true
Make Catalog Items Available On External Sites with Lightning Outcheck icon indicating true
Provide Guest User Access to Service Catalogcheck icon indicating true
Integrate Service Catalog with Knowledgecheck icon indicating true
Einstein for Service Catalog (Beta)
Drive Case Resolution in Service Catalog with AI (Beta)check icon indicating true
Share Catalog Item Links to Customers with Einstein Copilot (Beta)check icon indicating true
Channels
Email
Transition to the Lightning Editor for Email Composers in Email-to-Case (Generally Available) (Release Update)check icon indicating true
Disable Ref ID and Transition to New Email Threading Behavior (Release Update)check icon indicating true
Catch Up On Emails Quickly with Einstein Email Summaries (Generally Available)check icon indicating true
Enjoy Improved Threading for Emails Sent by Flowscheck icon indicating true
Use Threading Tokens with More Objectscheck icon indicating true
Threading Tokens Are Exempt From Salesforce Org Storage Policy
Manage Visibility for Your Email Routing Addresscheck icon indicating true
Messaging
Merge Marketing and Service by Migrating from Enhanced WhatsApp to Unified Messagingcheck icon indicating true
Message Your Customers from the Salesforce Mobile Appcheck icon indicating true
Say Goodbye to Standard WhatsApp Channelscheck icon indicating true
Upgrade SMS and Facebook Messenger Channels from Standard to Enhancedcheck icon indicating true
Block Sensitive Data in Enhanced Messaging, Messaging for In-App and Web, and Voice Transcriptscheck icon indicating true
Use Status-Based Capacity with Messaging (Beta)check icon indicating true
Register SMS Long Codes in Setupcheck icon indicating true
Create a Custom UI Solution for Messaging for In-App and Web (Beta)check icon indicating true
Messaging Componentscheck icon indicating true
Agent Messaging Experiencecheck icon indicating true
Track Who Ends Enhanced Messaging Sessionscheck icon indicating true
Activate or Deactivate Sensitive Data Rules from the Rules List Viewcheck icon indicating true
Einstein Conversation Mining is Now Available in Messaging for In-App and Webcheck icon indicating true
Access to Sensitive Data Rules is Restricted to Adminscheck icon indicating true
Route Data to Objects in Partner Messaging (Beta)check icon indicating true
Set a More Informative Channel Type in Partner Messaging (Beta)check icon indicating true
Customize the Partner Messaging Channel Setup Experience Using Icons (Beta)check icon indicating true
The Minimize Chat Window Button Is Relocated in Messaging for Webcheck icon indicating true
Messaging for Web Developmentcheck icon indicating true
Send Automated Notifications in Partner Messaging Channels (Beta)check icon indicating true
Voice
Reassign Agents to Queues on the Flycheck icon indicating true
Get Midconversation Summaries for Voice in Five More Languagescheck icon indicating true
Protect Sensitive Data by Masking Customer Phone Numberscheck icon indicating true
Identify and Backfill Missing Call Transcripts in Bulkcheck icon indicating true
Take Calls from Preferred Audio Devicescheck icon indicating true
Security Increased for Authenticating Users in Amazon Connect with SSOcheck icon indicating true
Resolve Common Status Conflicts Between Omni-Channel and Amazon Connectcheck icon indicating true
Toggle Between Callers and Put Other Agents on Hold in Multi-Party Callscheck icon indicating true
Troubleshoot Failures During Amazon Contact Center Creationcheck icon indicating true
Customize When to the Apply Sales Engagement Automatic Task Creation Featurecheck icon indicating true
Use an Apex-Defined Variable for All Intelligence Signal Types (Release Update)check icon indicating true
Pass the Conversation Intelligence Rule Name as Input to a Flow (Release Update)check icon indicating true
Show an Accurate Call-Recording State in Omni-Channelcheck icon indicating true
Control the Enhanced Conversation Component’s Height in the Voice Call Record Pagecheck icon indicating true
Disable CTR Sync for Voice Call Recordscheck icon indicating true
Get the Latest Enhancements for Your Amazon Connect Contactcheck icon indicating true
Social Media
Social Customer Service Starter Pack Is Being Retiredcheck icon indicating true
Chat
Legacy Chat Is Being Retiredcheck icon indicating true
Channel Tools
Authenticate Messaging for Web in Channel Menu with User Verificationcheck icon indicating true
The Search Individual Flow Action Is Now Generally Availablecheck icon indicating true
Knowledge
Unify Knowledge from Various Sources in Salesforce (Generally Available)check icon indicating true
Turn On Lightning Article Editor and Article Personalization for Knowledge (Release Update)check icon indicating true
Run the Lightning Knowledge Migration Toolcheck icon indicating true
Routing
IdeaExchange Delivered: Support Customers While on the Go with Omni-Channel for Mobile (Beta)check icon indicating true
Stay Logged In to Omni-Channel When Using Multiple Tabscheck icon indicating true
Route Orchestration Work Items with Omni-Channelcheck icon indicating true
Pause Messaging Sessions with Omni-Channel Status-Based Capacity (Beta)check icon indicating true
Feedback Management
Do More with an Enhanced Data Mapper Pagecheck icon indicating true
Survey Invitations View in Contact Activity Tab Is No Longer Supportedcheck icon indicating true
Scheduled Reminders
Boost Participation for Upcoming Events with Scheduled Reminderscheck icon indicating true
Industries in Service Cloud
Extend Your Service Cloud Implementation with Service Innovations from Industriescheck icon indicating true
Create Rules with Business Rules Enginecheck icon indicating true

.Exciting things are coming with Salesforce Summer 24 Release Schedule.

Related Posts
Salesforce Jigsaw
Salesforce Jigsaw

Salesforce.com, a prominent figure in cloud computing, has finalized a deal to acquire Jigsaw, a wiki-style business contact database, for Read more

Alphabet Soup of Cloud Terminology
abc

As with any technology, the cloud brings its own alphabet soup of terms.  This insight will hopefully help you navigate Read more

We Are All Cloud Users
How Good is Our Data

My old company and several others are concerned about security, and feel more secure with being able to walk down Read more

Top Ten Reasons Why Tectonic Loves the Cloud
Cloud Managed Services

The Cloud is Good for Everyone - Why Tectonic loves the cloud  You don’t need to worry about tracking licenses. Read more